{"id":8268,"date":"2023-08-16T02:29:57","date_gmt":"2023-08-16T09:29:57","guid":{"rendered":"https:\/\/membermouse.com\/?post_type=ht_kb&#038;p=8268"},"modified":"2024-09-27T06:25:53","modified_gmt":"2024-09-27T10:25:53","slug":"eine-erstattung-ausstellen","status":"publish","type":"ht_kb","link":"https:\/\/membermouse.com\/de\/docs\/issue-a-refund\/","title":{"rendered":"Eine R\u00fcckerstattung ausstellen"},"content":{"rendered":"<h5 class=\"wp-block-heading\">Wie man eine Erstattung ausstellt<\/h5>\n\n\n\n<div style=\"height:5px\" aria-hidden=\"true\" class=\"wp-block-spacer\"><\/div>\n\n\n\n<ol class=\"wp-block-list\">\n<li>In der&nbsp;<em>MitgliedMaus<\/em>&nbsp;Men\u00fc, gehen Sie zu&nbsp;<em>Mitglieder verwalten&nbsp;<\/em>und klicken Sie auf die E-Mail des Mitglieds, f\u00fcr das Sie eine Erstattung vornehmen m\u00f6chten.<br><br><\/li>\n\n\n\n<li>Klicken Sie dann auf die Schaltfl\u00e4che\u00a0<em>Transaktionen<\/em>\u00a0im oberen Men\u00fc.<br><br><\/li>\n\n\n\n<li>Im Rahmen der\u00a0<em>Aktionen<\/em>\u00a0Klicken Sie in der Spalte \"Erstattung\" auf die Schaltfl\u00e4che \"Erstattung ausstellen\", den roten Umkehrpfeil, in der Zeile, die der Transaktion entspricht, die Sie erstatten m\u00f6chten.<br><br><img decoding=\"async\" class=\"wp-image-20052\" style=\"width: 800px;\" src=\"https:\/\/storage.googleapis.com\/wpgcbucket\/wp\/2023\/08\/36bb6a55-mm-issue-refund-icon.jpg\" alt=\"\"><br><\/li>\n\n\n\n<li>Klicken Sie im Best\u00e4tigungs-Popup auf OK, um zu best\u00e4tigen, dass Sie die Erstattung vornehmen m\u00f6chten.<\/li>\n<\/ol>\n\n\n\n<div style=\"height:10px\" aria-hidden=\"true\" class=\"wp-block-spacer\"><\/div>\n\n\n\n<p class=\"wp-block-paragraph\"><strong>Anmerkung:<\/strong>&nbsp;Derzeit sind Teilerstattungen nicht m\u00f6glich. Wenn ein Mitglied jedoch nach der H\u00e4lfte des Abrechnungszeitraums k\u00fcndigt. Ihr Konto wird in den Status der ausstehenden Stornierung versetzt, und am Ende des Abrechnungszeitraums wird die Mitgliedschaft dann offiziell gek\u00fcndigt. Sie erhalten also die gesamte Zeit, f\u00fcr die sie bezahlt haben, und werden erst am Ende dieser Zeit gek\u00fcndigt.<\/p>\n\n\n\n<div style=\"height:10px\" aria-hidden=\"true\" class=\"wp-block-spacer\"><\/div>","protected":false},"excerpt":{"rendered":"<p>R\u00fcckerstattung Hinweis: Derzeit sind Teilr\u00fcckerstattungen nicht m\u00f6glich. Wenn ein Mitglied jedoch nach der H\u00e4lfte des Abrechnungszeitraums k\u00fcndigt. Ihr Konto wird in den Status der ausstehenden K\u00fcndigung versetzt und dann...<\/p>","protected":false},"author":21411,"comment_status":"open","ping_status":"closed","template":"","format":"standard","meta":{"_acf_changed":false,"om_disable_all_campaigns":false,"_strive_editorial_status":"not-started","_strive_copy_of":0,"_monsterinsights_skip_tracking":false,"_monsterinsights_sitenote_active":false,"_monsterinsights_sitenote_note":"","_monsterinsights_sitenote_category":0,"footnotes":""},"ht-kb-category":[162],"ht-kb-tag":[],"class_list":["post-8268","ht_kb","type-ht_kb","status-publish","format-standard","hentry","ht_kb_category-member-details"],"acf":[],"aioseo_notices":[],"aioseo_head":"\n\t\t<!-- All in One SEO Pro 4.9.9 - aioseo.com -->\n\t<meta name=\"description\" content=\"How to issue a refund In the MemberMouse menu, go to Manage Members and click on the member&#039;s email for whom you would like to issue a refund. Next, click on the Transactions tab in the top menu. 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