{"id":16147,"date":"2023-08-16T11:40:43","date_gmt":"2023-08-16T18:40:43","guid":{"rendered":"https:\/\/membermouse.com\/?post_type=ht_kb&p=8474"},"modified":"2023-08-16T11:40:43","modified_gmt":"2023-08-16T18:40:43","slug":"2-0-9-notas-de-la-version","status":"publish","type":"ht_kb","link":"https:\/\/membermouse.com\/es\/docs\/2-0-9-release-notes\/","title":{"rendered":"2.0.9 Notas de la versi\u00f3n"},"content":{"rendered":"
Informaci\u00f3n sobre instalaci\u00f3n\/actualizaci\u00f3n<\/h5>\n\n\n\n

Ver este art\u00edculo para instrucciones paso a paso para actualizar MemberMouse<\/a>.<\/p>\n\n\n\n

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Nueva funci\u00f3n: Protecci\u00f3n contra suscripciones duplicadas<\/h5>\n\n\n\n

With MemberMouse, it’s possible for customers to sign up for multiple subscriptions on the same product. For example, a customer signs up for a Bronze membership and then some period of time later they come back and sign up for the Bronze membership again. This creates a duplicate subscription resulting in double billing. The double billing is the correct behavior given that they signed up for multiple subscriptions, but it’s likely that they did this unintentionally. For this reason, we’ve added the ability to configure MemberMouse to disallow duplicate subscriptions.<\/p>\n\n\n\n

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Here’s what we’ve done…<\/p>\n\n\n\n

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  1. We’ve added additional intelligence to the checkout process that will keep customers from being able to purchase the same subscription twice. So if they buy a subscription for a particular product and then attempt to do that again while the initial subscription is still active, they’ll get an error. There are legitimate scenarios where a customer will want to purchase the same subscription again. This includes if they canceled their account and want to sign up again or their account became overdue and they need to reactivate their subscription with a new credit card. Regardless of whether you configure MemberMouse to allow duplicate subscriptions or not, these legitimate cases will be allowed. The result is that customers should be kept from getting into a situation where they have multiple subscriptions on the same product.
    IMPORTANTE:<\/strong> MemberMouse no permite las suscripciones duplicadas de forma predeterminada. Si tiene una raz\u00f3n leg\u00edtima por la que desea permitir que se facture a los clientes varias veces por el mismo producto de suscripci\u00f3n, lea este art\u00edculo para     aprenda a permitir las suscripciones duplicadas<\/a>.<\/li>\n\n\n\n
  2. We’ve created a Duplicate Subscriptions tool that will show you a list of all customers that have duplicate subscriptions and allows you to cancel the duplicate subscriptions individually. Knowing which customers have duplicate subscriptions let’s you know which customers, if any, you need to issue refunds to which you can do from the member details area. Read this article to m\u00e1s informaci\u00f3n sobre la emisi\u00f3n de reembolsos<\/a>.
    Lea este art\u00edculo para     m\u00e1s informaci\u00f3n sobre la herramienta de suscripciones duplicadas<\/a>.<\/li>\n<\/ol>\n\n\n\n
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    Resumen<\/h5>\n\n\n\n