{"id":7744,"date":"2023-08-12T09:39:10","date_gmt":"2023-08-12T16:39:10","guid":{"rendered":"https:\/\/membermouse.com\/?post_type=ht_kb&amp;p=7744"},"modified":"2023-08-12T09:39:10","modified_gmt":"2023-08-12T16:39:10","slug":"usando-el-modo-seguro","status":"publish","type":"ht_kb","link":"https:\/\/membermouse.com\/es\/docs\/using-safe-mode\/","title":{"rendered":"Uso del modo seguro"},"content":{"rendered":"<p class=\"wp-block-paragraph\">El software de terceros suele instalarse y ejecutarse junto con el plugin MemberMouse en el entorno de WordPress. Esto puede incluir temas, plugins y c\u00f3digo personalizado. A veces, incluso los temas y plugins que funcionan correctamente pueden interferir con MemberMouse, por lo que eliminar estos factores externos es un primer paso esencial para diagnosticar el origen de un problema.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">Nuestro equipo de atenci\u00f3n al cliente est\u00e1 a su disposici\u00f3n para responder a cualquier pregunta relacionada con el uso del software MemberMouse. Si un tema o plugin de terceros est\u00e1 causando un problema, debe ponerse en contacto con el autor del software de terceros para obtener ayuda o dejar de utilizar el software ofensivo. Para obtener m\u00e1s informaci\u00f3n, lea nuestro&nbsp;<a href=\"https:\/\/membermouse.com\/es\/docs\/politica-de-asistencia-de-membermouse\/\" target=\"_blank\" rel=\"noreferrer noopener\">pol\u00edtica de ayudas<\/a>.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">Activar el Modo Seguro crea un entorno \"limpio\" desactivando todos los plugins y cambiando al tema por defecto de WordPress (si est\u00e1 disponible). Cuando deshabilite el Modo Seguro, MemberMouse restaurar\u00e1 los plugins y el tema que estaban activados originalmente.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">Read this article if you&#8217;d prefer to&nbsp;<a href=\"https:\/\/membermouse.com\/es\/docs\/solucion-de-conflictos-entre-plugins-y-temas\/\" target=\"_blank\" rel=\"noreferrer noopener\">desactivar los plugins y el tema manualmente<\/a>.<\/p>\n\n\n\n<div style=\"height:10px\" aria-hidden=\"true\" class=\"wp-block-spacer\"><\/div>\n\n\n\n<h5 class=\"wp-block-heading\">Siga los pasos que se indican a continuaci\u00f3n para activar el modo seguro<\/h5>\n\n\n\n<div style=\"height:5px\" aria-hidden=\"true\" class=\"wp-block-spacer\"><\/div>\n\n\n\n<ol class=\"wp-block-list\">\n<li>En el panel de control de MemberMouse, haga clic en el bot\u00f3n&nbsp;<em>Modo seguro<\/em>&nbsp;en la esquina superior derecha de la pantalla&nbsp;<em>Ayuda<\/em>&nbsp;secci\u00f3n. Tambi\u00e9n puede acceder a la pantalla de configuraci\u00f3n del modo seguro desde el men\u00fa de MemberMouse en la siguiente direcci\u00f3n&nbsp;<em>Configuraci\u00f3n general &gt; Modo seguro<\/em>.<br><br><br><img decoding=\"async\" class=\"wp-image-9122\" style=\"width: 450px;\" src=\"https:\/\/storage.googleapis.com\/wpgcbucket\/wp\/2023\/08\/4731dd29-safe-mode-1.png\" alt=\"\"><br><br><\/li>\n\n\n\n<li>Once you&#8217;re on the Safe Mode configuration screen, click the&nbsp;<em>Activar el modo seguro<\/em> bot\u00f3n. <br><br>Aparecer\u00e1 un cuadro de di\u00e1logo de confirmaci\u00f3n pidi\u00e9ndole que confirme que desea activar el modo seguro. Este di\u00e1logo de confirmaci\u00f3n le llama la atenci\u00f3n sobre las cosas que suceder\u00e1n cuando se active el modo seguro, que son las siguientes:<br><br>\n<ul class=\"wp-block-list\">\n<li>se desactivar\u00e1n todos los plugins excepto MemberMouse<br><br><\/li>\n\n\n\n<li>si existe un tema predeterminado de WordPress, se desactivar\u00e1 el tema actual y se activar\u00e1 el tema predeterminado de WordPress<br><br><\/li>\n\n\n\n<li>MemberMouse recordar\u00e1 qu\u00e9 plugins estaban activos y qu\u00e9 tema estaba activo para que puedan ser reactivados cuando se desactive el modo seguro.<br><br><\/li>\n<\/ul>\n<\/li>\n\n\n\n<li><strong>Nota:<\/strong>&nbsp;Some plugins and themes will listen for WordPress deactivation hooks so that they can perform certain actions when they occur. MemberMouse safe mode uses a method of bypassing the plugins that don&#8217;t trigger the WordPress deactivation hooks. This is the preferred method so that plugins and themes aren&#8217;t inadvertently instructed to modify any configuration settings.<br><br><\/li>\n\n\n\n<li>Haga clic en Aceptar en el cuadro de di\u00e1logo de confirmaci\u00f3n.<br><br><\/li>\n\n\n\n<li>Now that Safe Mode has been enabled you&#8217;ll notice that as you navigate around the WordPress admin area, the following message will be displayed at the top of the screen: <br><br><img decoding=\"async\" class=\"wp-image-9123\" style=\"width: 450px;\" src=\"https:\/\/storage.googleapis.com\/wpgcbucket\/wp\/2023\/08\/9ebabb4d-safe-mode-6.png\" alt=\"\"><br><br><br>Puede hacer clic en\u00a0<em>Configuraci\u00f3n del modo seguro<\/em>\u00a0at any time to return to the Safe Mode configuration screen. You&#8217;ll also notice that in the yellow box, the list of plugins and the theme that MemberMouse has saved is displayed: <br><br><br><img decoding=\"async\" class=\"wp-image-9124\" style=\"width: 200px;\" src=\"https:\/\/storage.googleapis.com\/wpgcbucket\/wp\/2023\/08\/fad3607d-safe-mode-4.png\" alt=\"\"><br><\/li>\n<\/ol>\n\n\n\n<div style=\"height:10px\" aria-hidden=\"true\" class=\"wp-block-spacer\"><\/div>\n\n\n\n<h5 class=\"wp-block-heading\">Soluci\u00f3n de problemas en modo seguro<\/h5>\n\n\n\n<p class=\"wp-block-paragraph\">Typically you enable safe mode in an effort to see if 3rd party software is responsible for causing some unexpected behavior. Now that safe mode has been enabled you can attempt to replicate the unexpected behavior. If you&#8217;re unable to replicate it, this is a good sign that the 3rd party software is responsible. To determine exactly which one is responsible takes a simple process of elimination. This article walks you through the process of&nbsp;<a href=\"https:\/\/membermouse.com\/es\/docs\/solucion-de-conflictos-entre-plugins-y-temas\/\">determinar qu\u00e9 plugin o tema est\u00e1 causando un problema<\/a>.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">If you are able to replicate the behavior then you should document details of the behavior you&#8217;re experiencing, how to replicate it and send this to the&nbsp;<a href=\"https:\/\/membermouse.com\/es\/docs\/como-conseguir-un-apoyo-fantastico\/\">Equipo de atenci\u00f3n al cliente de MemberMouse<\/a>. Proporcionar un v\u00eddeo de captura de pantalla suele ser la mejor manera de comunicarlo todo a nuestro equipo.<\/p>\n\n\n\n<div style=\"height:10px\" aria-hidden=\"true\" class=\"wp-block-spacer\"><\/div>\n\n\n\n<h5 class=\"wp-block-heading\">Siga los siguientes pasos para desactivar el modo seguro<\/h5>\n\n\n\n<p class=\"wp-block-paragraph\">After you&#8217;ve done what you need to do in Safe Mode, simply return to the Safe Mode configuration screen and click the&nbsp;<em>Desactivar el modo seguro<\/em>&nbsp;para desactivar el modo seguro. Al hacer esto, MemberMouse reactivar\u00e1 todos los plugins que estaban originalmente activos y el tema que estaba originalmente activo.<\/p>\n\n\n\n<div style=\"height:10px\" aria-hidden=\"true\" class=\"wp-block-spacer\"><\/div>","protected":false},"excerpt":{"rendered":"<p>El software de terceros suele instalarse y ejecutarse junto con el plugin MemberMouse en el entorno de WordPress. Esto puede incluir temas, plugins y c\u00f3digo personalizado. A veces incluso temas y plugins que...<\/p>","protected":false},"author":21411,"comment_status":"open","ping_status":"closed","template":"","format":"standard","meta":{"_acf_changed":false,"om_disable_all_campaigns":false,"_monsterinsights_skip_tracking":false,"footnotes":""},"ht-kb-category":[165],"ht-kb-tag":[],"class_list":["post-7744","ht_kb","type-ht_kb","status-publish","format-standard","hentry","ht_kb_category-first-steps"],"acf":[],"aioseo_notices":[],"aioseo_head":"\n\t\t<!-- All in One SEO Pro 5.0.1 - aioseo.com -->\n\t<meta name=\"description\" content=\"3rd party software is commonly installed and run alongside the MemberMouse plugin within the WordPress environment. This can include themes, plugins and custom code. 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Sometimes even themes and plugins that are functioning as intended can interfere with MemberMouse so removing these external factors is an essential first step in diagnosing the source of a problem.","twitter:creator":"@MemberMouse"},"aioseo_meta_data":{"post_id":"7744","title":null,"description":null,"keywords":null,"keyphrases":null,"primary_term":null,"canonical_url":null,"og_title":null,"og_description":null,"og_object_type":"default","og_image_type":"default","og_image_url":null,"og_image_width":null,"og_image_height":null,"og_image_custom_url":null,"og_image_custom_fields":null,"og_video":null,"og_custom_url":null,"og_article_section":null,"og_article_tags":null,"twitter_use_og":false,"twitter_card":"default","twitter_image_type":"default","twitter_image_url":null,"twitter_image_custom_url":null,"twitter_image_custom_fields":null,"twitter_title":null,"twitter_description":null,"schema":{"blockGraphs":[],"customGraphs":[],"default":{"data":{"Article":[],"Course":[],"Dataset":[],"FAQPage":[],"Movie":[],"Person":[],"Product":[],"ProductReview":[],"Car":[],"Recipe":[],"Service":[],"SoftwareApplication":[],"WebPage":[]},"graphName":"","isEnabled":true},"graphs":[]},"schema_type":"default","schema_type_options":null,"pillar_content":false,"robots_default":true,"robots_noindex":false,"robots_noarchive":false,"robots_nosnippet":false,"robots_nofollow":false,"robots_noimageindex":false,"robots_noodp":false,"robots_notranslate":false,"robots_max_snippet":null,"robots_max_videopreview":null,"robots_max_imagepreview":"large","priority":null,"frequency":null,"location":null,"local_seo":null,"limit_modified_date":false,"reviewed_by":null,"open_ai":null,"created":"2023-10-11 18:18:47","updated":"2026-06-03 04:18:35","ai":null,"breadcrumb_settings":null,"seo_analyzer_scan_date":"2026-06-03 02:28:15","focus_keyword":null,"additional_keywords":null,"truseo_locale":null},"aioseo_breadcrumb":"<div class=\"aioseo-breadcrumbs\"><span class=\"aioseo-breadcrumb\">\n\t<a href=\"https:\/\/membermouse.com\/es\" title=\"Home\">Home<\/a>\n<\/span><span class=\"aioseo-breadcrumb-separator\">&raquo;<\/span><span class=\"aioseo-breadcrumb\">\n\t<a href=\"https:\/\/membermouse.com\/es\/article-categories\/troubleshooting\/\" title=\"Troubleshooting\">Troubleshooting<\/a>\n<\/span><span class=\"aioseo-breadcrumb-separator\">&raquo;<\/span><span class=\"aioseo-breadcrumb\">\n\t<a href=\"https:\/\/membermouse.com\/es\/article-categories\/first-steps\/\" title=\"First Steps for Troubleshooting\">First Steps for Troubleshooting<\/a>\n<\/span><span class=\"aioseo-breadcrumb-separator\">&raquo;<\/span><span class=\"aioseo-breadcrumb\">\n\tUsing Safe Mode\n<\/span><\/div>","aioseo_breadcrumb_json":[{"label":"Home","link":"https:\/\/membermouse.com\/es"},{"label":"Troubleshooting","link":"https:\/\/membermouse.com\/es\/article-categories\/troubleshooting\/"},{"label":"First Steps for Troubleshooting","link":"https:\/\/membermouse.com\/es\/article-categories\/first-steps\/"},{"label":"Using Safe Mode","link":"https:\/\/membermouse.com\/es\/docs\/using-safe-mode\/"}],"_links":{"self":[{"href":"https:\/\/membermouse.com\/es\/wp-json\/wp\/v2\/ht-kb\/7744","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/membermouse.com\/es\/wp-json\/wp\/v2\/ht-kb"}],"about":[{"href":"https:\/\/membermouse.com\/es\/wp-json\/wp\/v2\/types\/ht_kb"}],"author":[{"embeddable":true,"href":"https:\/\/membermouse.com\/es\/wp-json\/wp\/v2\/users\/21411"}],"replies":[{"embeddable":true,"href":"https:\/\/membermouse.com\/es\/wp-json\/wp\/v2\/comments?post=7744"}],"version-history":[{"count":0,"href":"https:\/\/membermouse.com\/es\/wp-json\/wp\/v2\/ht-kb\/7744\/revisions"}],"wp:attachment":[{"href":"https:\/\/membermouse.com\/es\/wp-json\/wp\/v2\/media?parent=7744"}],"wp:term":[{"taxonomy":"ht_kb_category","embeddable":true,"href":"https:\/\/membermouse.com\/es\/wp-json\/wp\/v2\/ht-kb-category?post=7744"},{"taxonomy":"ht_kb_tag","embeddable":true,"href":"https:\/\/membermouse.com\/es\/wp-json\/wp\/v2\/ht-kb-tag?post=7744"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}