{"id":7830,"date":"2023-08-12T15:27:52","date_gmt":"2023-08-12T22:27:52","guid":{"rendered":"https:\/\/membermouse.com\/?post_type=ht_kb&amp;p=7830"},"modified":"2023-08-12T15:27:52","modified_gmt":"2023-08-12T22:27:52","slug":"cuenta-paypal-siempre-pendiente-de-activacion","status":"publish","type":"ht_kb","link":"https:\/\/membermouse.com\/es\/docs\/paypal-account-always-pending-activation\/","title":{"rendered":"Cuenta PayPal siempre 'pendiente de activaci\u00f3n"},"content":{"rendered":"<p class=\"wp-block-paragraph\"><strong>NOTA&nbsp;<\/strong>Si usted<em>&nbsp;no<\/em>&nbsp;Si ha recibido un pago y ve el mensaje \"Pendiente de activaci\u00f3n\", es probable que el cliente no haya completado la compra. Puedes considerar esto como un abandono de carrito y potencialmente llegar a estos clientes con un correo electr\u00f3nico de seguimiento para volver a comprometerlos.<\/p>\n\n\n\n<div style=\"height:10px\" aria-hidden=\"true\" class=\"wp-block-spacer\"><\/div>\n\n\n\n<h5 class=\"wp-block-heading\">Edici\u00f3n<\/h5>\n\n\n\n<p class=\"wp-block-paragraph\">Cuando un cliente se registra para obtener una cuenta PayPal, el estado de dicha cuenta permanece como \"Pendiente de activaci\u00f3n\" aunque se realice un pago correctamente.<\/p>\n\n\n\n<div style=\"height:10px\" aria-hidden=\"true\" class=\"wp-block-spacer\"><\/div>\n\n\n\n<h5 class=\"wp-block-heading\">Soluci\u00f3n<\/h5>\n\n\n\n<p class=\"wp-block-paragraph\">Lo primero que hay que confirmar es que&nbsp;<a href=\"https:\/\/membermouse.com\/es\/docs\/configuracion-de-paypal\/\" target=\"_blank\" rel=\"noreferrer noopener\">PayPal est\u00e1 configurado correctamente<\/a>.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">Si PayPal est\u00e1 configurado correctamente pero el estado sigue mostrando \"Pendiente de activaci\u00f3n\" tras una venta realizada correctamente, es probable que las notificaciones de IPN est\u00e9n bloqueadas por alg\u00fan tipo de seguridad a nivel de servidor. Esto puede comprobarse consultando el registro de IPN de PayPal.<\/p>\n\n\n\n<div style=\"height:5px\" aria-hidden=\"true\" class=\"wp-block-spacer\"><\/div>\n\n\n\n<ul class=\"wp-block-list\">\n<li>Inicie sesi\u00f3n en PayPal y vaya a la secci\u00f3n\u00a0<a href=\"https:\/\/developer.paypal.com\/docs\/classic\/ipn\/integration-guide\/IPNOperations\/\">P\u00e1gina de historial de IPN<\/a>. Deber\u00eda ver la IPN relativa a la compra que acaba de realizar en la parte superior de la lista con un estado de\u00a0<code>Enviado<\/code>.<br><br><\/li>\n\n\n\n<li>Si el IPN no aparece en la lista, entonces\u00a0<a href=\"https:\/\/membermouse.com\/es\/docs\/configuracion-de-paypal\/#configure-ipn\">compruebe la configuraci\u00f3n de su IPN<\/a>\u00a0y aseg\u00farese espec\u00edficamente de que tiene activadas las IPN.<br><br><\/li>\n\n\n\n<li>Si el IPN aparece pero el estado es\u00a0<code>Fallido<\/code>\u00a0deber\u00e1 ponerse en contacto con su proveedor de alojamiento para saber por qu\u00e9 se bloquean las IPN de PayPal.<br><br><\/li>\n\n\n\n<li>Si la IPN en el registro del historial de IPN de PayPal ten\u00eda un estado de\u00a0<code>Enviado<\/code>Inicie sesi\u00f3n en su sitio WordPress\/MemberMouse y vaya a\u00a0<em>Registros &gt; Registro de IPN de PayPal<\/em>. En la parte superior de la lista (o cerca de ella) deber\u00eda ver la IPN registrada de su transacci\u00f3n de prueba.<br><br><\/li>\n\n\n\n<li>Si la IPN no aparece en la lista, significa que fue bloqueada por el servidor y nunca lleg\u00f3 a MemberMouse. Deber\u00e1 ponerse en contacto con su proveedor de alojamiento para saber por qu\u00e9 se bloquean las IPN de PayPal.<br><br><\/li>\n\n\n\n<li>Si el IPN aparece pero la cuenta asociada sigue siendo\u00a0<em>Pendiente de activaci\u00f3n<\/em>\u00a0en MemberMouse, compruebe la configuraci\u00f3n de PayPal para asegurarse de que el tipo de divisa de la transacci\u00f3n est\u00e1 activado iniciando sesi\u00f3n en PayPal y haciendo clic en el enlace Divisas bajo el saldo de su cuenta.<br><br><\/li>\n\n\n\n<li>Si esto no resuelve el problema, entonces usted querr\u00e1 <a href=\"https:\/\/membermouse.com\/es\/recurso\/enviar-un-nuevo-ticket-de-soporte\/\" data-type=\"link\" data-id=\"https:\/\/membermouse.com\/resource\/submit-a-new-support-ticket\/\">P\u00f3ngase en contacto con el equipo de Atenci\u00f3n al Cliente de MemberMouse<\/a> para obtener ayuda. Cuando lo haga, facil\u00edtenos un v\u00eddeo en el que se muestren los pasos que se indican aqu\u00ed y las credenciales de administrador de WordPress. <\/li>\n<\/ul>\n\n\n\n<div style=\"height:10px\" aria-hidden=\"true\" class=\"wp-block-spacer\"><\/div>","protected":false},"excerpt":{"rendered":"<p>NOTA Si usted no ha recibido un pago y est\u00e1 viendo 'Pendiente de Activaci\u00f3n', esto probablemente significa que el cliente no complet\u00f3 la compra. Puede considerar esto como un abandono del carrito y...<\/p>","protected":false},"author":21411,"comment_status":"open","ping_status":"closed","template":"","format":"standard","meta":{"_acf_changed":false,"om_disable_all_campaigns":false,"_strive_editorial_status":"not-started","_strive_copy_of":0,"_monsterinsights_skip_tracking":false,"_monsterinsights_sitenote_active":false,"_monsterinsights_sitenote_note":"","_monsterinsights_sitenote_category":0,"footnotes":""},"ht-kb-category":[136],"ht-kb-tag":[],"class_list":["post-7830","ht_kb","type-ht_kb","status-publish","format-standard","hentry","ht_kb_category-common-issues"],"acf":[],"aioseo_notices":[],"aioseo_head":"\n\t\t<!-- All in One SEO Pro 4.9.9 - aioseo.com -->\n\t<meta name=\"description\" content=\"NOTE If you haven&#039;t received a payment and you are seeing &#039;Pending Activation&#039;, this likely means that the customer did not complete the purchase. 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