{"id":7834,"date":"2023-08-12T15:29:42","date_gmt":"2023-08-12T22:29:42","guid":{"rendered":"https:\/\/membermouse.com\/?post_type=ht_kb&#038;p=7834"},"modified":"2024-07-15T13:10:06","modified_gmt":"2024-07-15T17:10:06","slug":"obtencion-de-errores-404-solucion-general-de-problemas","status":"publish","type":"ht_kb","link":"https:\/\/membermouse.com\/es\/docs\/getting-404-errors-general-troubleshooting\/","title":{"rendered":"Obtenci\u00f3n de errores 404 - Soluci\u00f3n de problemas generales"},"content":{"rendered":"<p class=\"wp-block-paragraph\">Un error 404 indica que la URL de destino a la que est\u00e1 navegando no existe o no se puede encontrar. Normalmente, diagnosticar por qu\u00e9 se produce un error 404 es sencillo y, con un poco de investigaci\u00f3n, se puede identificar el problema y solucionarlo.<\/p>\n\n\n\n<h3 class=\"wp-block-heading\">Algunas razones comunes por las que se llega a un error 404:<\/h3>\n\n\n\n<ul class=\"wp-block-list\">\n<li>La URL de la p\u00e1gina en el enlace de origen es incorrecta. Vuelve a la ubicaci\u00f3n en la que hiciste clic y comprueba cuidadosamente que la URL est\u00e1 escrita correctamente.<br><br><\/li>\n\n\n\n<li>La URL de la p\u00e1gina ha cambiado y es necesario establecer una redirecci\u00f3n o ajustar el enlace de origen.<br><br><\/li>\n\n\n\n<li>La p\u00e1gina de destino ha sido eliminada. Puedes comprobar la papelera en WordPress o volver a crear la p\u00e1gina.<br><br><\/li>\n\n\n\n<li>Un archivo en el servidor que regula c\u00f3mo el servidor utiliza las URL no est\u00e1 funcionando correctamente. Este archivo se llama archivo .htaccess, y com\u00fanmente sufre problemas y puede necesitar ser regenerado.<br><br><\/li>\n<\/ul>\n\n\n\n<p class=\"wp-block-paragraph\">A continuaci\u00f3n se indican algunos pasos para ayudar a aislar el problema:<\/p>\n\n\n\n<p class=\"wp-block-paragraph\"><strong>P\u00e1ginas centrales<\/strong>\u00a0- \u00bfTodav\u00eda tiene instaladas todas las p\u00e1ginas principales de MemberMouse? Son esenciales para que el plugin funcione correctamente y son f\u00e1ciles de reparar y\/o restaurar. Puede restaurar las p\u00e1ginas principales en\u00a0<em>Ajustes generales<\/em>\u00a0>\u00a0<em>Gestionar la instalaci\u00f3n<\/em>\u00a0>\u00a0<em>Reparaci\u00f3n de p\u00e1ginas centrales<\/em>.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\"><strong>Problemas con .htaccess<\/strong>\u00a0- Muchas veces el\u00a0<a href=\"https:\/\/www.plesk.com\/blog\/various\/comprehensive-guide-to-htaccess\/\" target=\"_blank\" rel=\"noopener\" title=\"\">Archivo .htaccess<\/a>\u00a0es el culpable. El .htaccess es un archivo de configuraci\u00f3n utilizado por los servidores web Apache en su carpeta ra\u00edz que puede, entre otras cosas, controlar redirecciones, proteger carpetas y cambiar aspectos de sus URL. Muchas veces, puedes resolver problemas de 404 regenerando este archivo. Tambi\u00e9n debe comprobar su archivo .htaccess para asegurarse de que no tiene ninguna regla que pueda causar problemas. <\/p>\n\n\n\n<p class=\"wp-block-paragraph\">Por ejemplo, \u00bfha creado alguna redirecci\u00f3n personalizada en su archivo .htaccess? Si es as\u00ed, intente eliminar los cambios y compruebe si sigue apareciendo el error 404. Si no est\u00e1 seguro de qu\u00e9 es el archivo .htaccess o d\u00f3nde se puede encontrar, su proveedor de alojamiento puede guiarle a trav\u00e9s de la configuraci\u00f3n de su archivo .htaccess y la soluci\u00f3n de problemas.<br><\/p>\n\n\n\n<p class=\"wp-block-paragraph\"><strong>Certificado SSL<\/strong>\u00a0- Compruebe si la conmutaci\u00f3n HTTP\/HTTPS est\u00e1 causando el problema. Una configuraci\u00f3n SSL incorrecta puede observarse normalmente en la URL. Si la URL cambia de HTTP a HTTPS y da un error 404, es posible que la versi\u00f3n SSL del sitio no est\u00e9 apuntando al lugar correcto. Le recomendamos que siga los pasos indicados en este art\u00edculo, Proteger su sitio con HTTPS, para confirmar que el certificado SSL est\u00e1 configurado correctamente con respecto a WordPress y que tiene todos los ajustes de seguridad correctos en sus p\u00e1ginas de MemberMouse.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">Si sigue experimentando el error 404, por favor\u00a0<a href=\"https:\/\/membermouse.com\/es\/recurso\/enviar-un-nuevo-ticket-de-soporte\/\" target=\"_blank\" rel=\"noreferrer noopener\">enviar un ticket al servicio de atenci\u00f3n al cliente<\/a>Si tienes alg\u00fan problema, ind\u00edcanos los pasos que has seguido para solucionarlo y seguiremos trabajando contigo para resolverlo.<\/p>\n\n\n\n<div style=\"height:10px\" aria-hidden=\"true\" class=\"wp-block-spacer\"><\/div>","protected":false},"excerpt":{"rendered":"<p>Un error 404 indica que la URL de destino a la que est\u00e1 navegando no existe o no se puede encontrar. Normalmente, diagnosticar por qu\u00e9 se produce un error 404 es sencillo,...<\/p>","protected":false},"author":21411,"comment_status":"open","ping_status":"closed","template":"","format":"standard","meta":{"_acf_changed":false,"om_disable_all_campaigns":false,"_strive_editorial_status":"not-started","_strive_copy_of":0,"_monsterinsights_skip_tracking":false,"_monsterinsights_sitenote_active":false,"_monsterinsights_sitenote_note":"","_monsterinsights_sitenote_category":0,"footnotes":""},"ht-kb-category":[136],"ht-kb-tag":[],"class_list":["post-7834","ht_kb","type-ht_kb","status-publish","format-standard","hentry","ht_kb_category-common-issues"],"acf":[],"aioseo_notices":[],"aioseo_head":"\n\t\t<!-- All in One SEO Pro 4.9.9 - aioseo.com -->\n\t<meta name=\"description\" content=\"A 404 error indicates that the target URL you are navigating to does not exist or can not be found. 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