{"id":7834,"date":"2023-08-12T15:29:42","date_gmt":"2023-08-12T22:29:42","guid":{"rendered":"https:\/\/membermouse.com\/?post_type=ht_kb&#038;p=7834"},"modified":"2024-07-15T13:10:06","modified_gmt":"2024-07-15T17:10:06","slug":"obtencion-de-errores-404-solucion-general-de-problemas","status":"publish","type":"ht_kb","link":"https:\/\/membermouse.com\/es\/docs\/getting-404-errors-general-troubleshooting\/","title":{"rendered":"Obtenci\u00f3n de errores 404 - Soluci\u00f3n de problemas generales"},"content":{"rendered":"<p class=\"wp-block-paragraph\">Un error 404 indica que la URL de destino a la que est\u00e1 navegando no existe o no se puede encontrar. Normalmente, diagnosticar por qu\u00e9 se produce un error 404 es sencillo y, con un poco de investigaci\u00f3n, se puede identificar el problema y solucionarlo.<\/p>\n\n\n\n<h3 class=\"wp-block-heading\">Algunas razones comunes por las que se llega a un error 404:<\/h3>\n\n\n\n<ul class=\"wp-block-list\">\n<li>La URL de la p\u00e1gina en el enlace de origen es incorrecta. Vuelve a la ubicaci\u00f3n en la que hiciste clic y comprueba cuidadosamente que la URL est\u00e1 escrita correctamente.<br><br><\/li>\n\n\n\n<li>The page&#8217;s URL has been changed, and a redirect needs to be set, or the source link needs to be adjusted.<br><br><\/li>\n\n\n\n<li>La p\u00e1gina de destino ha sido eliminada. Puedes comprobar la papelera en WordPress o volver a crear la p\u00e1gina.<br><br><\/li>\n\n\n\n<li>Un archivo en el servidor que regula c\u00f3mo el servidor utiliza las URL no est\u00e1 funcionando correctamente. Este archivo se llama archivo .htaccess, y com\u00fanmente sufre problemas y puede necesitar ser regenerado.<br><br><\/li>\n<\/ul>\n\n\n\n<p class=\"wp-block-paragraph\">A continuaci\u00f3n se indican algunos pasos para ayudar a aislar el problema:<\/p>\n\n\n\n<p class=\"wp-block-paragraph\"><strong>P\u00e1ginas centrales<\/strong>\u00a0- \u00bfTodav\u00eda tiene instaladas todas las p\u00e1ginas principales de MemberMouse? Son esenciales para que el plugin funcione correctamente y son f\u00e1ciles de reparar y\/o restaurar. Puede restaurar las p\u00e1ginas principales en\u00a0<em>Ajustes generales<\/em>\u00a0>\u00a0<em>Gestionar la instalaci\u00f3n<\/em>\u00a0>\u00a0<em>Reparaci\u00f3n de p\u00e1ginas centrales<\/em>.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\"><strong>Problemas con .htaccess<\/strong>\u00a0- Muchas veces el\u00a0<a href=\"https:\/\/www.plesk.com\/blog\/various\/comprehensive-guide-to-htaccess\/\" target=\"_blank\" rel=\"noopener\" title=\"\">Archivo .htaccess<\/a>\u00a0is the culprit.\u00a0The .htaccess is a configuration file used by Apache web-servers on your root folder that can, among other things, control redirects, protect folders, and change aspects of your URL\u2019s. Many times, you can solve 404 issues by regenerating this file.\u00a0You should also check your\u00a0.htaccess file\u00a0to ensure you don&#8217;t have any rules in there that will cause problems. <\/p>\n\n\n\n<p class=\"wp-block-paragraph\">For instance, have you created any custom redirects in your .htaccess file? If you have, try commenting the changes out and seeing if you still get the 404 error. If you&#8217;re not sure what the .htaccess file is or where it can be found, your Hosting Provider can walk you through setting up your .htaccess file and troubleshooting issues.<br><\/p>\n\n\n\n<p class=\"wp-block-paragraph\"><strong>Certificado SSL<\/strong>\u00a0- Compruebe si la conmutaci\u00f3n HTTP\/HTTPS est\u00e1 causando el problema. Una configuraci\u00f3n SSL incorrecta puede observarse normalmente en la URL. Si la URL cambia de HTTP a HTTPS y da un error 404, es posible que la versi\u00f3n SSL del sitio no est\u00e9 apuntando al lugar correcto. Le recomendamos que siga los pasos indicados en este art\u00edculo, Proteger su sitio con HTTPS, para confirmar que el certificado SSL est\u00e1 configurado correctamente con respecto a WordPress y que tiene todos los ajustes de seguridad correctos en sus p\u00e1ginas de MemberMouse.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">Si sigue experimentando el error 404, por favor\u00a0<a href=\"https:\/\/membermouse.com\/es\/recurso\/enviar-un-nuevo-ticket-de-soporte\/\" target=\"_blank\" rel=\"noreferrer noopener\">enviar un ticket al servicio de atenci\u00f3n al cliente<\/a>, let us know the troubleshooting steps you&#8217;ve gone through and we&#8217;ll continue to work with you to resolve the issue.<\/p>\n\n\n\n<div style=\"height:10px\" aria-hidden=\"true\" class=\"wp-block-spacer\"><\/div>","protected":false},"excerpt":{"rendered":"<p>Un error 404 indica que la URL de destino a la que est\u00e1 navegando no existe o no se puede encontrar. Normalmente, diagnosticar por qu\u00e9 se produce un error 404 es sencillo,...<\/p>","protected":false},"author":21411,"comment_status":"open","ping_status":"closed","template":"","format":"standard","meta":{"_acf_changed":false,"om_disable_all_campaigns":false,"_monsterinsights_skip_tracking":false,"footnotes":""},"ht-kb-category":[136],"ht-kb-tag":[],"class_list":["post-7834","ht_kb","type-ht_kb","status-publish","format-standard","hentry","ht_kb_category-common-issues"],"acf":[],"aioseo_notices":[],"aioseo_head":"\n\t\t<!-- All in One SEO Pro 5.0.1.1 - aioseo.com -->\n\t<meta name=\"description\" content=\"A 404 error indicates that the target URL you are navigating to does not exist or can not be found. Typically, diagnosing why you have a 404 error is simple, and with a little investigation, you can identify the problem and fix it. Some common reasons you are reaching a 404 error: The page URL\" \/>\n\t<meta name=\"robots\" content=\"max-image-preview:large\" \/>\n\t<meta name=\"author\" content=\"Curt Noble\"\/>\n\t<meta name=\"google-site-verification\" content=\"RIQFHn-t5QxsuMU4pLG9xaceb-mmGuRaOWAEU1Q078U\" \/>\n\t<link rel=\"canonical\" href=\"https:\/\/membermouse.com\/es\/docs\/getting-404-errors-general-troubleshooting\/\" \/>\n\t<meta name=\"generator\" content=\"All in One SEO Pro (AIOSEO) 5.0.1.1\" \/>\n\t\t<meta property=\"og:locale\" content=\"es_ES\" \/>\n\t\t<meta property=\"og:site_name\" content=\"MemberMouse |\" \/>\n\t\t<meta property=\"og:type\" content=\"article\" \/>\n\t\t<meta property=\"og:title\" content=\"Getting 404 Errors \u2013 General Troubleshooting | MemberMouse\" \/>\n\t\t<meta property=\"og:description\" content=\"A 404 error indicates that the target URL you are navigating to does not exist or can not be found. 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