{"id":5093,"date":"2019-05-09T13:54:10","date_gmt":"2019-05-09T20:54:10","guid":{"rendered":"https:\/\/membermouse.com\/?p=5093"},"modified":"2023-10-29T15:34:28","modified_gmt":"2023-10-29T19:34:28","slug":"herramientas-saas","status":"publish","type":"post","link":"https:\/\/membermouse.com\/es\/integration\/saas-tools\/","title":{"rendered":"Las herramientas SaaS que potencian MemberMouse (y las que hemos dejado atr\u00e1s)"},"content":{"rendered":"If you're building an online business, we're sure you understand the joys and frustrations that come with selecting and working with online tools. Whether you're looking for an email service provider, social media scheduler, or a video conferencing tool, finding the right solution for your business and personality can be a challenge.\n\nWe use and depend on so many different types of tools and software products to run our businesses that they really start to become part of the team. We develop relationships with them, get to know their strengths, weaknesses, and quirks. We discover the things we love about them... and the things that frustrate us. We'll admit, sometimes we even find ourselves <em>hablando<\/em> a nuestras herramientas (como si fueran R2D2 o C3PO).\n\n<img class=\"embed-center\" src=\"https:\/\/media.giphy.com\/media\/9PqB8fzqV7FgA\/giphy-downsized.gif\" \/>\n\nS\u00e9 sincero con nosotros por un segundo, \u00bfalguna vez has gritado a tu herramienta de videoconferencia cuando se ha parado de repente en mitad de un webinar? \u00bfO cantado las alabanzas de su autorespondedor cuando todo funcionaba exactamente como se esperaba? Es curioso, pero las herramientas que utilizamos para trabajar en nuestros negocios realmente empiezan a cobrar vida propia. Seguro que todos recordamos este disfraz de Slack del \u00faltimo Halloween:\n<blockquote class=\"twitter-tweet tw-align-center\" data-lang=\"en\">\n<p dir=\"ltr\" lang=\"en\" style=\"text-align: center;\">1 nuevo mensaje <a href=\"https:\/\/t.co\/H09WcuYYoJ\">pic.twitter.com\/H09WcuYYoJ<\/a><\/p>\n- Alex Engelberg (@aengelbro) <a href=\"https:\/\/twitter.com\/aengelbro\/status\/1057659128707829760?ref_src=twsrc%5Etfw\">31 de octubre de 2018<\/a><\/blockquote>\n<script async src=\"https:\/\/platform.twitter.com\/widgets.js\" charset=\"utf-8\"><\/script>\n\nAs\u00ed que en este post, pensamos que ser\u00eda divertido llevarte un poco entre bastidores y presentarte las herramientas de nuestro equipo. Le mostraremos todos los diferentes productos SaaS que utilizamos para ejecutar nuestras operaciones diarias aqu\u00ed en MemberMouse, le diremos un poco acerca de c\u00f3mo los usamos y por qu\u00e9 nos gustan. Al final, tambi\u00e9n se\u00f1alaremos algunas de las herramientas que fueron eliminadas del equipo.\n\n<hr \/>\n\n<img class=\"embed-center\" src=\"https:\/\/storage.googleapis.com\/wpgcbucket\/wp\/2019\/05\/ebec08f0-drip-logo.png\" alt=\"\" width=\"169\" height=\"60\" \/>\n<h3><strong>Goteo<\/strong><\/h3>\nHere at MemberMouse, we use Drip as our primary means to communicate with our customers and prospects via email. Whether we\u2019re sending out our monthly newsletter, an onboarding campaign, or a content upgrade, Drip helps us automate, schedule, and send our messages. What we love about Drip is how tight their integration with MemberMouse is. Workflows, tags, and campaigns can be triggered by almost any change logged by MemberMouse. Plus, Drip\u2019s detailed metrics and analytics make it easy to see and track key stages of the customer journey, email engagement stats, and more.\n\nAnother bonus of Drip is their powerful form feature. We can easily create opt-in forms in Drip and put them in place on our website.\n\n<hr \/>\n\n<img class=\"embed-center\" src=\"https:\/\/storage.googleapis.com\/wpgcbucket\/wp\/2019\/05\/b646e79c-beepro-logo.png\" alt=\"\" width=\"218\" height=\"85\" \/>\n<h3><b>BeePro<\/b><\/h3>\nBeePro es donde dise\u00f1amos la mayor\u00eda de los correos electr\u00f3nicos que enviamos, como nuestra serie de onboarding, boletines, etc. Cuando empezamos a usar Drip, no ten\u00eda el constructor visual integrado que tiene ahora. Como no quer\u00edamos pasar demasiado tiempo jugando con el html, necesit\u00e1bamos algo que nos permitiera crear r\u00e1pidamente correos electr\u00f3nicos sin codificar y luego exportar el html.\n\n<img class=\"embed-center\" src=\"https:\/\/storage.googleapis.com\/wpgcbucket\/wp\/2019\/05\/00a5914c-membermouse-email-newsletter.png\" alt=\"\" width=\"500\" height=\"453\" \/>\n\nBeePro tiene una curva de aprendizaje f\u00e1cil y una interfaz de usuario sencilla. Fue un salvavidas. Y aunque ahora Drip tiene un excelente constructor visual, seguimos utilizando BeePro (porque si no est\u00e1 roto, no lo arregles).\n\n<hr \/>\n\n<img class=\"embed-center\" src=\"https:\/\/storage.googleapis.com\/wpgcbucket\/wp\/2019\/05\/0dad7751-slack-logo.png\" alt=\"\" width=\"200\" height=\"50\" \/>\n<h3><strong>Slack<\/strong><\/h3>\nSomos una empresa virtual, por lo que la comunicaci\u00f3n eficaz es <strong>esencial<\/strong>. Enter Slack.\n\nFor us, Slack is so much more than a replacement for email. It\u2019s our virtual communication center and hangout zone. While everyone on the MemberMouse team lives in the United States, we\u2019re spread out across just about every time zone. Slack helps us talk in real-time, notify team members of important information, and congratulate each other on a job well done.\n\n<img class=\"embed-center\" src=\"https:\/\/storage.googleapis.com\/wpgcbucket\/wp\/2019\/05\/2099dfc1-membermouse-slack-channel.png\" alt=\"\" width=\"500\" height=\"329\" \/>\n\nDisponemos de diferentes canales para cada grupo principal de nuestro equipo: Customer Success, Desarrollo y Marketing. Pero tambi\u00e9n tenemos un canal general en el que todos nos mantenemos en contacto, compartimos en qu\u00e9 estamos trabajando y, a veces, publicamos GIF divertidos como este...\n\n<img class=\"embed-center\" src=\"https:\/\/media.giphy.com\/media\/yoJC2GnSClbPOkV0eA\/giphy.gif\" alt=\"\" \/>\n\nLo mejor es que Slack est\u00e1 conectado a muchas de las otras herramientas SaaS que utilizamos. As\u00ed, podemos seguir f\u00e1cilmente el progreso de nuestros proyectos a trav\u00e9s de Monday, enviar una entrada de blog o el borrador de un art\u00edculo de soporte desde Google Drive, o participar en una videoconferencia a trav\u00e9s de Zoom. Adem\u00e1s, la incre\u00edble aplicaci\u00f3n m\u00f3vil de Slack facilita la comprobaci\u00f3n y respuesta a las notificaciones cuando estamos fuera de casa.\n\n<hr \/>\n\n<img class=\"embed-center\" src=\"https:\/\/storage.googleapis.com\/wpgcbucket\/wp\/2019\/05\/dd62834b-calendly-logo.png\" alt=\"\" width=\"231\" height=\"60\" \/>\n<h3><strong>Calendly <\/strong><\/h3>\nAhh\u2026 Calendly. We love you.\n\nThis simple and elegant tool makes scheduling calls and meetings with people outside of our organization so much easier. What\u2019s so great about this tool is that you can create meeting times of different lengths, and let the person you\u2019re communicating with choose which one is best for them. Plus, it syncs up with our Google Calendars so we never run the risk of double booking ourselves.\n\nWhether we\u2019re setting up a time to chat with a potential guest on <a href=\"https:\/\/membermouse.com\/es\/suscripcion-empresario\/\" target=\"_blank\" rel=\"noopener noreferrer\">nuestro podcast<\/a> o para hablar con alguien que tenga preguntas sobre las funciones de nuestro Plan Avanzado, Calendly elimina todas las molestias de las antiguas idas y venidas por correo electr\u00f3nico.\n<p style=\"text-align: center;\"><em>\u00bfCu\u00e1ndo le viene bien?<\/em><\/p>\n<p style=\"text-align: center;\"><em>\u00bfQu\u00e9 tal el martes?<\/em><\/p>\n<p style=\"text-align: center;\"><em>El martes no sirve, \u00bfy el mi\u00e9rcoles?<\/em><\/p>\n<p style=\"text-align: center;\"><em>El mi\u00e9rcoles est\u00e1 totalmente reservado... \u00bfpor qu\u00e9 no env\u00edas algunas fechas que te vengan bien...<\/em><\/p>\nAfter a while, this starts to feel like we\u2019re living in a Monty Python sketch!\n\nWith Calendly, all we have to do is send over our link, and the person we\u2019re coordinating with can simply pick the best time for them. The appointment is then added to our calendars.\n\n<hr \/>\n\n<img class=\"embed-center\" src=\"https:\/\/storage.googleapis.com\/wpgcbucket\/wp\/2019\/05\/fb7046d9-zoom-logo.png\" alt=\"\" width=\"184\" height=\"42\" \/>\n<h3><strong>Zoom <\/strong><\/h3>\nZoom es una magn\u00edfica herramienta de videoconferencia. Es especialmente \u00fatil porque permite compartir v\u00eddeo y pantallas de forma muy sencilla. Zoom es la herramienta que utilizamos para las llamadas en profundidad con nuestros clientes y las reuniones de equipo en las que se necesitan pantallas o v\u00eddeo. Algo que nos encanta de Zoom es la posibilidad de encuestar a los asistentes a nuestras horas de oficina. Con Zoom es muy f\u00e1cil hacer una encuesta y saber qu\u00e9 es lo que m\u00e1s le interesa a la gente.\n\n<img class=\"embed-center\" src=\"https:\/\/storage.googleapis.com\/wpgcbucket\/wp\/2019\/05\/f024b814-zoom-office-hours.png\" alt=\"\" width=\"500\" height=\"283\" \/>\n\nAdem\u00e1s, podemos anular el silencio de los invitados si est\u00e1n interesados en mantener conversaciones individuales sobre sus situaciones espec\u00edficas. Zoom tambi\u00e9n facilita la grabaci\u00f3n de nuestras reuniones, as\u00ed que podemos subir v\u00eddeos a YouTube m\u00e1s tarde y enviarlos a la gente que no pudo asistir en directo.\n\n<hr \/>\n\n<img class=\"embed-center\" src=\"https:\/\/storage.googleapis.com\/wpgcbucket\/wp\/2019\/05\/353cc135-buffer-logo.png\" alt=\"\" width=\"200\" height=\"42\" \/>\n<h3><strong>Tamp\u00f3n<\/strong><\/h3>\nBuffer es nuestra herramienta de programaci\u00f3n de redes sociales. Sab\u00edas que publicamos en las redes sociales, \u00bfverdad? Si no, s\u00edguenos en <a href=\"https:\/\/twitter.com\/MemberMouse\" target=\"_blank\" rel=\"noopener noreferrer\">Cuenta Twitter<\/a> y <a href=\"https:\/\/www.facebook.com\/membermouse\/\" target=\"_blank\" rel=\"noopener noreferrer\">Me gusta nuestra p\u00e1gina en Facebook<\/a>!\n\nBuffer makes scheduling and batching our social media content a breeze. It\u2019s so nice to just sit down and schedule an entire week\u2019s worth of posts across our main platforms. This helps save our team time, energy, and effort. Buffer\u2019s engagement analytics are also helpful in showing us the content our audience likes the most.\n\n<img class=\"embed-center\" src=\"https:\/\/storage.googleapis.com\/wpgcbucket\/wp\/2019\/05\/04e6d30f-membermouse-buffer-retweet.png\" alt=\"\" width=\"500\" height=\"631\" \/>\n\n<strong>Consejo profesional<\/strong>: \u00bfSab\u00edas que con Buffer puedes programar retweets? Nos encanta esta funci\u00f3n porque te aseguras de compartir algo que te gusta sin saturar tu feed.\n\n<hr \/>\n\n<img class=\"embed-center\" src=\"https:\/\/storage.googleapis.com\/wpgcbucket\/wp\/2019\/05\/b0ca4023-uberconference-logo.png\" alt=\"\" width=\"255\" height=\"60\" \/>\n<h3><strong>UberConferencia<\/strong><\/h3>\nSi esta lista de herramientas de las que hablamos aqu\u00ed representan todas un palo en un juego de palos de golf, UberConference es sin duda nuestra cu\u00f1a de arena. Puede que no utilicemos esta herramienta todos los d\u00edas, pero cuando estamos en un aprieto y nos encontramos en una trampa de arena (<em>ok... la analog\u00eda del golf termina aqu\u00ed<\/em>), we\u2019re sure glad UberConference is around.\n\nYou see, despite having so many different communication options\u2026 Zoom, ZenCastr, Skype, Phone, etc\u2026 there are just times when these tools don\u2019t work for everyone involved. This is where UberConference comes into play.\n\nUberConference is a digital conferencing tool that lets you have your own channel or \u201croom\u201d to have and record calls. What we love about this tool is that not only can you join it from your computer, but you can also call in and join by telephone. Yep, that\u2019s right!\n\n<img class=\"embed-center\" src=\"https:\/\/storage.googleapis.com\/wpgcbucket\/wp\/2019\/05\/b4a8302d-uberconference-membermouse-channel.png\" alt=\"\" width=\"500\" height=\"430\" \/>\n\n<b>As\u00ed es como lo utilizamos:<\/b>\n\nLet\u2019s say that we\u2019re doing a pre-interview with a potential podcast guest. We typically do these calls in our ZenCastr channel, since that\u2019s the tool we actually use to record our podcasts. But, if our guest is having a problem on their end, their computer crashes, or some other technological voodoo is occurring, we can always fall back on our UberConference channel. It\u2019s easy to just send them the phone number, have them join, and record. After the call (if you choose to record) UberConference sends you a nice email with a link to download the audio from the call. So nice and easy!\n\nSomething that cracks us up about UberConference is the selection of music you can use for your <em>m\u00fasica de espera<\/em>. Our favorite? That one goes to Rick Astley's 1987 classic, \"Never Gonna Give You Up.\" Yep. It's really an option.\n<img class=\"embed-center\" src=\"https:\/\/storage.googleapis.com\/wpgcbucket\/wp\/2019\/05\/8d6a9137-uberconference-hold-music.png\" alt=\"\" width=\"636\" height=\"60\" \/>\n\n<hr \/>\n\n<img class=\"embed-center\" src=\"https:\/\/storage.googleapis.com\/wpgcbucket\/wp\/2019\/05\/8c6c6da5-asana-logo.png\" alt=\"\" width=\"200\" height=\"40\" \/>\n<h3><strong>Asana<\/strong><\/h3>\nAsana is our bread-and-butter project management tool. Not only is it great for managing tasks and assignments across teams, it\u2019s also perfect for self-management. With the type of work we do here at MemberMouse and the level of detail involved in our projects, it\u2019s so nice to be able to break down our tasks into bite-sized chunks.\n\nWhile we might not be as obsessive about this as our recent podcast guest, <a href=\"https:\/\/membermouse.com\/es\/podcast\/ganar-dinero-online-moneylab\/\" target=\"_blank\" rel=\"noopener noreferrer\">Matt Giovanisci<\/a>Si echamos un vistazo a nuestros proyectos de Asana, veremos tareas muy bien divididas, como...\n\n<img class=\"embed-center\" src=\"https:\/\/storage.googleapis.com\/wpgcbucket\/wp\/2019\/05\/d55734f2-asana-membermouse-task-list.png\" alt=\"\" width=\"600\" height=\"224\" \/>\n\nAsana nos ayuda a centrarnos en nuestras tareas, a comunicarnos entre nosotros sobre nuestros proyectos de forma organizada y a obtener ese agradable golpe de dopamina cuando marcamos la casilla verde.\n\n<hr \/>\n\n<img class=\"embed-center\" src=\"https:\/\/storage.googleapis.com\/wpgcbucket\/wp\/2019\/05\/d0456296-monday-logo.png\" alt=\"\" width=\"250\" height=\"45\" \/>\n<h3><strong>Lunes<\/strong><\/h3>\nBut\u2026 we also use Monday for project management as well. I know. Why do we need two project management tools?\n\nWell, the thing is that earlier this year we decided to give Monday a shot. It seems perfectly designed and structured for some of the projects that might get a bit tangled up in Asana.\n\n<img class=\"embed-center\" src=\"https:\/\/storage.googleapis.com\/wpgcbucket\/wp\/2019\/05\/9e3c9ce5-membermouse-monday-workflow.png\" alt=\"\" width=\"500\" height=\"308\" \/>\n\nSo far, we are really liking this tool and it does make tracking the progress of a project really easy. We love the nice visuals of the tool. With one glance at a project board, we can see grey, red, yellow, or green. Immediately, we know where we are with the project and what the next steps are.\n\nWe might even move everything over to Monday by the end of the year. I guess you\u2019ll have to come back to this post later on and find out what we did!\n\n<hr \/>\n\n<img class=\"embed-center\" src=\"https:\/\/storage.googleapis.com\/wpgcbucket\/wp\/2019\/05\/4c5cf469-zencastr-logo.png\" alt=\"\" width=\"200\" height=\"45\" \/>\n<h3><strong>Zencastr<\/strong><\/h3>\nIf you have a podcast, are thinking about starting a podcast, or just want to record high-quality audio interviews between people in separate locations, Zencastr is the answer to your prayers!\n\nHere\u2019s a little context before we get into what we love about Zencastr:\n\nLast year, we started a podcast. It\u2019s called <a href=\"https:\/\/membermouse.com\/es\/suscripcion-empresario\/\" target=\"_blank\" rel=\"noopener noreferrer\">El Podcast del Empresario de Suscripci\u00f3n<\/a>. This was a brand-new venture for us here at MemberMouse, something we\u2019ve never tried before. And the thing about starting new projects, is that you don\u2019t know what you don\u2019t know.\n\nOur very first episodes were recorded with UberConference. That makes sense, right? The only problem was the audio quality of the recording was very sub-optimal. UberConference is great for recording a call for note-taking purposes\u2026 but the audio quality of the recording just sounded unprofessional. To get into the nitty-gritty details here a bit, the main problem was that UberConference condenses all recordings into one .mp3 file. And, it does this thing where it automatically fades people\u2019s voices in and out when two people are talking at the same time. This is great for conference calls, but horrible for podcasters.\n\nPlus, everyone on the podcast team is a bit of an audio nerd\u2026 so these low-quality recordings just weren\u2019t cutting it. Once we knew what the problem was, we went looking for a solution. This is where Zencastr comes it.\n\n<img class=\"embed-center\" src=\"https:\/\/storage.googleapis.com\/wpgcbucket\/wp\/2019\/05\/bae63f23-membermouse-zencastr-channel.png\" alt=\"\" width=\"500\" height=\"399\" \/>\n\nLo sorprendente de Zencastr es que cada participante en la llamada obtiene su propia grabaci\u00f3n de audio individual. Esto significa que el audio de cada participante se graba localmente a trav\u00e9s del micr\u00f3fono que est\u00e9 utilizando. Al final de la grabaci\u00f3n, esa pista de audio individual se sube a Zencastr, donde podemos descargarla y editarla. Es el sue\u00f1o de cualquier podcaster.\n\n<hr \/>\n\n<img class=\"embed-center\" src=\"https:\/\/storage.googleapis.com\/wpgcbucket\/wp\/2019\/05\/688ed7b4-adobe-logo.png\" alt=\"\" width=\"200\" height=\"46\" \/>\n<h3><strong>Adobe Creative Suite<\/strong><\/h3>\n\u00bfQu\u00e9 podemos decir de Adobe que no se haya dicho ya? Es el est\u00e1ndar de oro para la edici\u00f3n de fotos, gr\u00e1ficos e ilustraciones. Utilizamos Photoshop para editar las fotos que utilizamos en el blog, los gr\u00e1ficos de nuestro sitio web y los v\u00eddeos de nuestro canal de YouTube. Es una herramienta inestimable y nos encanta que hayan cambiado al modelo de suscripci\u00f3n mensual. En lugar de desembolsar cientos o miles de d\u00f3lares por adelantado por un programa que con el tiempo habr\u00e1 que actualizar, podemos pagar una fracci\u00f3n de esa cantidad mediante una suscripci\u00f3n mensual al programa.\n\n<hr \/>\n\n<img class=\"embed-center\" src=\"https:\/\/storage.googleapis.com\/wpgcbucket\/wp\/2019\/05\/45b8553f-canva-logo.png\" alt=\"\" width=\"100\" height=\"100\" \/>\n<h3><strong>Canva <\/strong><\/h3>\n<a href=\"https:\/\/www.canva.com\/\" target=\"_blank\" rel=\"noopener noreferrer nofollow\">Canva<\/a> es algo as\u00ed como nuestro \"Photoshop Light\". Hace que el dise\u00f1o de gr\u00e1ficos para redes sociales y otras im\u00e1genes sea realmente r\u00e1pido y f\u00e1cil. Adem\u00e1s, tienen una gran biblioteca de gr\u00e1ficos que podemos a\u00f1adir f\u00e1cilmente a nuestros proyectos.\n\n<img class=\"embed-center\" src=\"https:\/\/storage.googleapis.com\/wpgcbucket\/wp\/2019\/05\/c129274e-membermouse-canva-graphics.png\" alt=\"\" width=\"500\" height=\"547\" \/>\n\nUna de nuestras funciones favoritas de Canva es la posibilidad de crear y trabajar con plantillas. Creamos muchas im\u00e1genes que son esencialmente iguales. Adem\u00e1s, Canva nos ayuda a ahorrar tiempo y a trabajar de forma m\u00e1s inteligente al no duplicar el trabajo.\n\n<hr \/>\n\n<img class=\"embed-center\" src=\"https:\/\/storage.googleapis.com\/wpgcbucket\/wp\/2019\/05\/98c0a297-wistia-logo.png\" alt=\"\" width=\"200\" height=\"31\" \/>\n<h3><strong>Wistia<\/strong><\/h3>\nSi alguna vez ha visitado nuestro centro de soporte, probablemente habr\u00e1 visto al menos uno de las docenas de v\u00eddeos de soporte que tenemos. Estos v\u00eddeos muestran a nuestros clientes c\u00f3mo hacer todo con MemberMouse, desde la configuraci\u00f3n de los niveles de afiliaci\u00f3n, el uso de SmartTags y la explicaci\u00f3n de nuestras funciones avanzadas.\n\n<img class=\"embed-center\" src=\"https:\/\/storage.googleapis.com\/wpgcbucket\/wp\/2019\/05\/b14455f1-membermouse-wistia-support-videos.png\" alt=\"\" width=\"500\" height=\"426\" \/>\n\nTodos estos v\u00eddeos est\u00e1n alojados en Wistia. Wistia no solo nos proporciona un alojamiento de v\u00eddeos fiable y de alta calidad, sino que su plataforma tambi\u00e9n nos ofrece importantes m\u00e9tricas y estad\u00edsticas de seguimiento sobre nuestros v\u00eddeos.\n\n<hr \/>\n\n<img class=\"embed-center\" src=\"https:\/\/storage.googleapis.com\/wpgcbucket\/wp\/2019\/05\/782fe993-fogbugz-logo.png\" alt=\"\" width=\"182\" height=\"75\" \/>\n<h3><strong>Fogbugz <\/strong><\/h3>\nFogbugz is the tool our development team uses to track issues and (you guessed it) bugs that pop up in the MemberMouse platform.\n\nAny time an issue comes up inside of MemberMouse, we track everything related to it with Fogbugz. We also use to plan upcoming platform updates and new version releases. Once a bug is identified and a fix is implemented, we commit it to the code repository. Fogbugz tracks it from here and helps our team keep a close eye on it. This is great because we have records of all the original issues and what we did to fix it. Our development team likes using Fogbugz because all of these things would be tricky to do otherwise.\n\n<hr \/>\n\n<img class=\"embed-center\" src=\"https:\/\/storage.googleapis.com\/wpgcbucket\/wp\/2019\/05\/0cbca15e-deputy-logo.png\" alt=\"\" width=\"200\" height=\"38\" \/>\n<h3><strong>Adjunto<\/strong><\/h3>\nDado que somos una empresa virtual, no tenemos un \"reloj de fichar\" real en el que nuestro equipo pueda fichar a la entrada y a la salida. Aqu\u00ed es donde entra Deputy. Deputy hace que el seguimiento de nuestras horas, la gesti\u00f3n de las solicitudes de tiempo libre y la aprobaci\u00f3n de los per\u00edodos de pago sean pan comido. Tanto si fichamos a la entrada como a la salida en nuestros port\u00e1tiles o tel\u00e9fonos, Deputy est\u00e1 ah\u00ed para mantenernos controlados.\n\n<hr \/>\n\n<img class=\"embed-center\" src=\"https:\/\/storage.googleapis.com\/wpgcbucket\/wp\/2019\/05\/99110341-gusto-logo.png\" alt=\"\" width=\"200\" height=\"52\" \/>\n<h3><strong>Gusto<\/strong><\/h3>\nGusto es b\u00e1sicamente nuestro departamento de RRHH virtual. Esta herramienta es incre\u00edble. Hace que la gesti\u00f3n de n\u00f3minas e impuestos sea f\u00e1cil y sencilla. Nos encanta que puedas gestionar el historial de n\u00f3minas, los contratistas y el personal, los dep\u00f3sitos directos y los documentos fiscales, todo en un solo lugar.\n\n<hr \/>\n\n<img class=\"embed-center\" src=\"https:\/\/storage.googleapis.com\/wpgcbucket\/wp\/2019\/05\/362d18f8-freshworks-logo.png\" alt=\"\" width=\"200\" height=\"40\" \/>\n<h3><strong>FreshWorks<\/strong><\/h3>\nWe\u2019re big fans of the FreshWorks suite here at MemberMouse. We primarily use two of their tools (FreshDesk and FreshSales) to help us communicate with our customers and prospects in the most efficient way possible. If you've ever contacted our friendly and helpful support team, a ticket was opened up for you.\n\nYou see, we run our entire support ticketing system through FreshDesk. It helps us quickly answer your questions and find solutions to any issues you may encounter when building your membership site. What\u2019s great about all of this is that these two tools link up with FreshSales so we can track, manage, and follow up with our leads and prospective customers.\n\n<hr \/>\n\n<img class=\"embed-center\" src=\"https:\/\/storage.googleapis.com\/wpgcbucket\/wp\/2019\/05\/9e366292-hellobar-logo.png\" alt=\"\" width=\"200\" height=\"56\" \/>\n<h3><strong>HelloBar<\/strong><\/h3>\nHave you opted-in for our newsletter? If so, thank you! If not\u2026 what\u2019s stopping you? ;-)\n\nThe dropdown bar at the top of the page (<em>mira hacia arriba... probablemente puedas verlo<\/em>) facilita a nuestros visitantes la suscripci\u00f3n a nuestra lista de correo. HelloBar est\u00e1 conectada a nuestra cuenta de Drip, as\u00ed que desde all\u00ed todo se maneja a trav\u00e9s de las potentes funciones de automatizaci\u00f3n de Drip. Tambi\u00e9n utilizamos HelloBar para ofertas especiales y ventas. Es una herramienta \u00fatil que es ideal para decir \"\u00a1Hola!\" a nuestros visitantes del sitio web y dejarles saber lo que est\u00e1 pasando en MemberMouse.\n\n<hr \/>\n\n<img class=\"embed-center\" src=\"https:\/\/storage.googleapis.com\/wpgcbucket\/wp\/2019\/05\/ea0b9619-typeform-logo.png\" alt=\"\" width=\"200\" height=\"116\" \/>\n<h3><strong>TipoForm<\/strong><\/h3>\nTypeForm es nuestra principal herramienta de encuesta. Nos ayuda a obtener informaci\u00f3n esencial de nuestros clientes para que podamos mejorar continuamente nuestra plataforma y centrarnos en las cosas que son importantes para usted. Adem\u00e1s, se integra con Drip para que podamos crear etiquetas y activadores a partir de las respuestas que recibimos. Con TypeForm, es f\u00e1cil compartir los resultados de nuestras encuestas con todo nuestro equipo. De esta forma, todo el mundo est\u00e1 en la misma p\u00e1gina.\n\n<hr \/>\n\n<img class=\"embed-center\" src=\"https:\/\/storage.googleapis.com\/wpgcbucket\/wp\/2019\/05\/9fb8b0b9-stripe-paypal-logos.png\" alt=\"\" width=\"366\" height=\"50\" \/>\n<h3><strong>Stripe &amp; Paypal <\/strong><\/h3>\nStripe and Paypal are the two payment processors that we use here at MemberMouse to collect payments from our customers. While the majority of our payments go through Stripe, we love having Paypal for our customers who prefer to use their platform. Paypal is great because it is so easy to use, it\u2019s essentially a virtual wallet for people online. Plus, you\u2019re able to pay directly from a checking account with PayPal, which isn\u2019t an option with Stripe.\n\nThrough Stripe\u2019s powerful reporting and analytic features, we get key insights into the financial health of our business. And PayPal\u2019s reporting, well\u2026. not so much.\n\n<hr \/>\n\n<img class=\"embed-center\" src=\"https:\/\/storage.googleapis.com\/wpgcbucket\/wp\/2019\/05\/60ab74ac-idevaffiliate-logo.png\" alt=\"\" width=\"337\" height=\"50\" \/>\n<h3><strong>iDevAffiliate<\/strong><\/h3>\niDevAffiliate es la herramienta que utilizamos para gestionar nuestros <a href=\"https:\/\/affiliates.membermouse.com\/\" target=\"_blank\" rel=\"noopener noreferrer\">red de filiales<\/a>. Esta herramienta nos ayuda a comprender qui\u00e9nes son nuestros afiliados y cu\u00e1l es su rendimiento. Gestiona el seguimiento, los pagos y se integra perfectamente con MemberMouse. Esto significa que podemos hacer un seguimiento de los valores de los clientes durante toda su vida de los miembros que llegan a nosotros a trav\u00e9s de diferentes afiliados. Esto es crucial para ayudarnos a entender qui\u00e9nes son nuestros mejores clientes y de d\u00f3nde vienen. Y esto nos lleva a nuestra siguiente y \u00faltima herramienta...\n\n<hr \/>\n\n<img class=\"embed-center\" src=\"https:\/\/storage.googleapis.com\/wpgcbucket\/wp\/2019\/05\/a68e6a7a-membermouse-logo.png\" alt=\"\" width=\"404\" height=\"50\" \/>\n<h3><strong>MemberMouse<\/strong><\/h3>\nLast but certainly not least is MemberMouse.\n\nWait\u2026 what?\n\nYep! We use MemberMouse to run and manage MemberMouse!\n\nLike our customers, MemberMouse is a subscription, member-based business. For us, MemberMouse manages everything from product licensing, membership management, payment processing, sending email notifications like receipts, affiliate tracking, and advanced reporting. If you\u2019ve ever wanted to see an example of <a href=\"https:\/\/www.hostingadvice.com\/blog\/grow-your-membership-site-with-membermouse\/\" target=\"_blank\" rel=\"noopener noreferrer\">MemberMouse<\/a> en acci\u00f3n, \u00a1lo est\u00e1s viendo!\n\n<img class=\"embed-center\" src=\"https:\/\/storage.googleapis.com\/wpgcbucket\/wp\/2019\/05\/2396836a-membermouse-dashboard.png\" alt=\"\" width=\"500\" height=\"317\" \/>\n\nLo mejor es que tambi\u00e9n podemos poner en marcha nuestras propias funciones avanzadas. Por ejemplo, MemberMouse realiza un seguimiento del valor de por vida del cliente, el n\u00famero total de socios, las ventas de socios, las ventas de productos y canales, y mucho m\u00e1s. Podemos utilizar las mismas funciones que creamos para nuestros clientes para gestionar nuestro propio negocio de afiliaci\u00f3n. Genial, \u00bfverdad?\n\n<hr \/>\n\n<h3><b>The Tools We Left Behind...<\/b><\/h3>\n<h4><i class=\"fa fa-times-circle\"><\/i><strong> Sumo<\/strong><\/h4>\nThere's only so many popups people can handle...\n<h4><i class=\"fa fa-times-circle\"><\/i><strong> Dropbox<\/strong><\/h4>\nThe transition to Dropbox Business drove us nuts! And when we tried to switch back to the regular plan, you started deleting our files! So we had to say \"Forget you!\" Google Drive has been serving us well since then!\n<h4><i class=\"fa fa-times-circle\"><\/i><strong> Hotjar<\/strong><\/h4>\nOh HotJar... You felt like an online dating site. Sure, it was fun to login once in awhile and see who's out there... but after a few sessions we started to feel a bit voyeuristic.\n<h4><i class=\"fa fa-times-circle\"><\/i><strong> FullStory<\/strong><\/h4>\nHoly information overload, Batman! FullStory, we love you but you do truly live up to your elevator pitch... <em>como Google Analytics con esteroides<\/em>. Si vamos a ver pel\u00edculas, creo que a partir de ahora recurriremos a Netflix. Google Analytics est\u00e1 haciendo un buen trabajo para nosotros.\n<h4><i class=\"fa fa-times-circle\"><\/i><strong> FreshChat<\/strong><\/h4>\nFreshChat was great at first... but we just couldn't turn you off! Everyone here at MemberMouse does need to sleep occasionally... and leaving up an email address in chat was just annoying for our customers.\n<h4><i class=\"fa fa-times-circle\"><\/i><strong> SurveyGizmo<\/strong><\/h4>\nEn realidad no tenemos ninguna queja de ti, SurveyGizmo. Nos hab\u00e9is servido muy bien.\n<h4><i class=\"fa fa-times-circle\"><\/i><strong> MailChimp<\/strong><\/h4>\nSorry MailChimp... but Drip has got you beat when it comes to features, functionalities, automations, and workflows. It was fun while it lasted...\n\n<hr \/>\n\n<h3><b>Conclusi\u00f3n<\/b><\/h3>\nSo there you have it! We hope you\u2019ve enjoyed meeting our \"software colleagues,\" so to speak.\n\nAll of these tools and services help us keep our day-to-day operations running smoothly, communicate effectively with our community, and ultimately provide the best possible membership and subscription software and service to our customers.\n\nWe love hearing from our customers, community of developers, and podcast guests about the different tools and products they're using to build, grow, and optimize their businesses. And, we'd love to hear from you about your favorite tools and software products.\n\nWhat tools do you use to build, grow, and optimize your online business?\n\nJoin our discussion and leave us a comment below!","protected":false},"excerpt":{"rendered":"<p>Si usted est\u00e1 construyendo un negocio en l\u00ednea, estamos seguros de que entiende las alegr\u00edas y frustraciones que vienen con la selecci\u00f3n y el trabajo con herramientas en l\u00ednea. En este post, vamos detr\u00e1s de las escenas y le mostramos las herramientas que utilizamos para ejecutar MemberMouse.<\/p>","protected":false},"author":20918,"featured_media":5097,"comment_status":"open","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"_acf_changed":false,"om_disable_all_campaigns":false,"_strive_editorial_status":"not-started","_strive_copy_of":0,"_monsterinsights_skip_tracking":false,"_monsterinsights_sitenote_active":false,"_monsterinsights_sitenote_note":"","_monsterinsights_sitenote_category":0,"_strive_checklists":"\"\"","_strive_active_checklist":"","_strive_post_notes":"","footnotes":""},"categories":[77,117],"tags":[],"class_list":["post-5093","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-integration","category-mm-dash"],"acf":[],"aioseo_notices":[],"_links":{"self":[{"href":"https:\/\/membermouse.com\/es\/wp-json\/wp\/v2\/posts\/5093","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/membermouse.com\/es\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/membermouse.com\/es\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/membermouse.com\/es\/wp-json\/wp\/v2\/users\/20918"}],"replies":[{"embeddable":true,"href":"https:\/\/membermouse.com\/es\/wp-json\/wp\/v2\/comments?post=5093"}],"version-history":[{"count":0,"href":"https:\/\/membermouse.com\/es\/wp-json\/wp\/v2\/posts\/5093\/revisions"}],"wp:featuredmedia":[{"embeddable":true,"href":"https:\/\/membermouse.com\/es\/wp-json\/wp\/v2\/media\/5097"}],"wp:attachment":[{"href":"https:\/\/membermouse.com\/es\/wp-json\/wp\/v2\/media?parent=5093"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/membermouse.com\/es\/wp-json\/wp\/v2\/categories?post=5093"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/membermouse.com\/es\/wp-json\/wp\/v2\/tags?post=5093"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}