{"id":16121,"date":"2023-08-16T02:15:43","date_gmt":"2023-08-16T09:15:43","guid":{"rendered":"https:\/\/membermouse.com\/?post_type=ht_kb&p=8246"},"modified":"2023-08-16T02:15:43","modified_gmt":"2023-08-16T09:15:43","slug":"changement-en-cas-dannulation-dune-offre-groupee-de-services-aux-membres","status":"publish","type":"ht_kb","link":"https:\/\/membermouse.com\/fr\/docs\/change-when-a-members-bundle-is-canceled\/","title":{"rendered":"Modification en cas d'annulation de l'offre group\u00e9e d'un membre"},"content":{"rendered":"

Canceling a bundle will cancel any related subscription for that bundle but will not cancel the member’s account. When a bundle on a member’s account is canceled, they’ll be able to log in, but they won’t be able to access any content that’s protected by the canceled bundle. If the bundle did not have any subscription payments, then the member’s bundle will move to a annul\u00e9<\/em> imm\u00e9diatement.<\/p>\n\n\n\n

Toutefois, si l'offre group\u00e9e annul\u00e9e \u00e9tait un abonnement, la date d'annulation est d\u00e9termin\u00e9e au moment de la demande d'annulation du compte et d\u00e9pend de l'\u00e9tat d'avancement de l'abonnement.<\/p>\n\n\n\n

For example, if their subscription rebills monthly and they cancel halfway through the month, their cancellation date will be set for approximately 15 days in the future. If their subscription rebills annually and they cancel 3 months in, their cancellation date will be set for approximately 9 months in the future. In this situation, the member’s bundle will enter a\u00a0Annulation en cours<\/em>\u00a0statut. Veuillez lire cet article pour\u00a0en savoir plus sur les diff\u00e9rents statuts des membres<\/a>.<\/p>\n\n\n\n

Note<\/strong>: Un membre peut annuler ses propres offres group\u00e9es \u00e0 partir de la page Mon compte, dans la section Abonnements.

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Comment annuler manuellement l'offre group\u00e9e d'un membre ?<\/h5>\n\n\n\n
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  1. Aller \u00e0\u00a0Souris du membre<\/em>\u00a0>\u00a0G\u00e9rer les membres\u00a0<\/em>and find the member you want to change the expiration date for. Click on this member’s email address or the edit icon\u00a0on the right in order to view the details for that member.

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  2. Cliquez sur l'ic\u00f4ne\u00a0Droits d'acc\u00e8s<\/em>\u00a0tabulation.

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  3. Recherchez l'offre group\u00e9e que vous souhaitez annuler dans la rubrique\u00a0Ensembles<\/em>\u00a0et cliquez sur l'ic\u00f4ne d'annulation :

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  4. Cliquez sur ok lorsque la fen\u00eatre popup vous demande de confirmer :

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  5. Vous verrez que la liasse s'affiche maintenant soit comme\u00a0Annul\u00e9<\/em>\u00a0ou comme\u00a0En attente d'annulation.\u00a0<\/em>Si c'est le cas\u00a0Annulation en cours<\/em>Vous y verrez \u00e9galement la date \u00e0 laquelle l'offre group\u00e9e sera enti\u00e8rement annul\u00e9e.

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  6. Si vous devez modifier cette date, cliquez sur l'ic\u00f4ne de modification situ\u00e9e \u00e0 c\u00f4t\u00e9 de la liasse :

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  7. Cliquez sur le champ de la date et naviguez jusqu'\u00e0 la nouvelle date d'expiration dans le calendrier qui s'affiche :

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  8. Cliquez sur le bouton\u00a0\u00c9conomiser <\/em>button to save your changes. After changing a bundle’s expiration date, the bundle status will immediately reflect whether or not it’s expired based on the new date.<\/li>\n<\/ol>\n\n\n\n
    <\/div>","protected":false},"excerpt":{"rendered":"

    L'annulation d'une offre group\u00e9e entra\u00eenera l'annulation de tout abonnement li\u00e9 \u00e0 cette offre, mais n'entra\u00eenera pas l'annulation du compte du membre. Lorsqu'une offre group\u00e9e est annul\u00e9e sur le compte d'un membre, ce dernier peut...<\/p>","protected":false},"author":20918,"comment_status":"open","ping_status":"closed","template":"","format":"standard","meta":{"_acf_changed":false,"om_disable_all_campaigns":false,"_monsterinsights_skip_tracking":false,"footnotes":""},"ht-kb-category":[162],"ht-kb-tag":[],"class_list":["post-16121","ht_kb","type-ht_kb","status-publish","format-standard","hentry","ht_kb_category-member-details"],"acf":[],"aioseo_notices":[],"aioseo_head":"\n\t\t\n\t\n\t\n\t\n\t\n\t\n\t\n\t\t\n\t\t\n\t\t\n\t\t\n\t\t\n\t\t\n\t\t\n\t\t\n\t\t\n\t\t\n\t\t\n\t\t\n\t\t\n\t\t\n\t\t