{"id":16132,"date":"2023-08-16T09:56:03","date_gmt":"2023-08-16T16:56:03","guid":{"rendered":"https:\/\/membermouse.com\/?post_type=ht_kb&p=8372"},"modified":"2026-10-27T10:57:38","modified_gmt":"2026-10-27T14:57:38","slug":"si-jannule-mon-compte-membermouse-quadvient-il-de-mes-abonnements-a-la-facturation-des-membres","status":"publish","type":"ht_kb","link":"https:\/\/membermouse.com\/fr\/docs\/if-i-cancel-my-membermouse-account-what-happens-to-my-members-billing-subscriptions\/","title":{"rendered":"Si j'annule mon compte MemberMouse, qu'advient-il des abonnements de facturation de mes membres ?"},"content":{"rendered":"

When you cancel MemberMouse the account goes into \u2018Pending Cancellation’ status until the close of the current billing cycle. When the billing cycle closes, your MemberMouse account will be canceled. What happens to the plugin on your site depends on the version number.<\/p>\n\n\n\n

Si vous utilisez les versions 3.0 ou sup\u00e9rieures :<\/strong>\u00a0The MemberMouse plugin will remain active if your MemberMouse account is canceled. Onsite and offsite billing will continue. You can still cancel these subscriptions from a member’s Subscriptions tab, using either Cancel billing only or Cancel billing and associated access. Editing a subscription’s billing date or price is locked, along with some other settings and backend options, until the license is reactivated.<\/p>\n\n\n\n

Si vous utilisez les versions 2.4.6 ou inf\u00e9rieures : <\/strong>Le plugin se d\u00e9sactivera apr\u00e8s que le contr\u00f4le de licence ait effectu\u00e9 un ping sur votre site. Cette d\u00e9sactivation peut \u00eatre imm\u00e9diate ou prendre quelques jours. Toutes les fonctionnalit\u00e9s, y compris la facturation sur site, la connexion, les courriers \u00e9lectroniques, les SmartTags\u2122 et le contr\u00f4le d'acc\u00e8s, ne fonctionneront plus. La facturation hors site se poursuivra, mais elle ne sera pas enregistr\u00e9e dans MemberMouse.  <\/p>\n\n\n\n

IMPORTANT<\/strong>: MembreSouris seulement<\/em> g\u00e8re les abonnements lorsque les paiements sont effectu\u00e9s via Stripe, Braintree et Authorize.net CIM. MemberMouse ne le fait pas pour tous les autres fournisseurs, y compris PayPal, Authorize.net, ClickBank, Coinbase et sticky.io. Si vous avez des membres avec des abonnements actifs aupr\u00e8s de l'un de ces fournisseurs, vous devrez annuler tous les abonnements actifs aupr\u00e8s de ces fournisseurs.<\/p>\n\n\n\n

<\/p>","protected":false},"excerpt":{"rendered":"

When you cancel MemberMouse the account goes into \u2018Pending Cancellation’ status until the close of the current billing cycle. When the billing cycle closes, your MemberMouse account will be canceled….<\/p>","protected":false},"author":21411,"comment_status":"open","ping_status":"closed","template":"","format":"standard","meta":{"_acf_changed":false,"om_disable_all_campaigns":false,"_monsterinsights_skip_tracking":false,"footnotes":""},"ht-kb-category":[207],"ht-kb-tag":[],"class_list":["post-16132","ht_kb","type-ht_kb","status-publish","format-standard","hentry","ht_kb_category-payment-faq"],"acf":[],"aioseo_notices":[],"aioseo_head":"\n\t\t\n\t\n\t\n\t\n\t\n\t\n\t\t\n\t\t\n\t\t\n\t\t\n\t\t\n\t\t\n\t\t\n\t\t\n\t\t\n\t\t\n\t\t\n\t\t\n\t\t\n\t\t\n\t\t\n\t\t