{"id":16147,"date":"2023-08-16T11:40:43","date_gmt":"2023-08-16T18:40:43","guid":{"rendered":"https:\/\/membermouse.com\/?post_type=ht_kb&p=8474"},"modified":"2023-08-16T11:40:43","modified_gmt":"2023-08-16T18:40:43","slug":"2-0-9-notes-de-mise-a-jour","status":"publish","type":"ht_kb","link":"https:\/\/membermouse.com\/fr\/docs\/2-0-9-release-notes\/","title":{"rendered":"2.0.9 Notes de mise \u00e0 jour"},"content":{"rendered":"
Informations sur l'installation et la mise \u00e0 jour<\/h5>\n\n\n\n

Voir cet article pour instructions pas \u00e0 pas pour la mise \u00e0 niveau de MemberMouse<\/a>.<\/p>\n\n\n\n

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Nouvelle fonctionnalit\u00e9 : Protection contre la duplication des abonnements<\/h5>\n\n\n\n

With MemberMouse, it’s possible for customers to sign up for multiple subscriptions on the same product. For example, a customer signs up for a Bronze membership and then some period of time later they come back and sign up for the Bronze membership again. This creates a duplicate subscription resulting in double billing. The double billing is the correct behavior given that they signed up for multiple subscriptions, but it’s likely that they did this unintentionally. For this reason, we’ve added the ability to configure MemberMouse to disallow duplicate subscriptions.<\/p>\n\n\n\n

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Here’s what we’ve done…<\/p>\n\n\n\n

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  1. We’ve added additional intelligence to the checkout process that will keep customers from being able to purchase the same subscription twice. So if they buy a subscription for a particular product and then attempt to do that again while the initial subscription is still active, they’ll get an error. There are legitimate scenarios where a customer will want to purchase the same subscription again. This includes if they canceled their account and want to sign up again or their account became overdue and they need to reactivate their subscription with a new credit card. Regardless of whether you configure MemberMouse to allow duplicate subscriptions or not, these legitimate cases will be allowed. The result is that customers should be kept from getting into a situation where they have multiple subscriptions on the same product.
    IMPORTANT :<\/strong> Par d\u00e9faut, MemberMouse n'autorise pas les abonnements en double. Si vous avez une raison l\u00e9gitime d'autoriser les clients \u00e0 \u00eatre factur\u00e9s plusieurs fois pour le m\u00eame produit d'abonnement, lisez cet article pour     apprendre \u00e0 autoriser les abonnements en double<\/a>.<\/li>\n\n\n\n
  2. We’ve created a Duplicate Subscriptions tool that will show you a list of all customers that have duplicate subscriptions and allows you to cancel the duplicate subscriptions individually. Knowing which customers have duplicate subscriptions let’s you know which customers, if any, you need to issue refunds to which you can do from the member details area. Read this article to en savoir plus sur l'\u00e9mission de remboursements<\/a>.
    Lire cet article pour     en savoir plus sur l'outil de duplication des abonnements<\/a>.<\/li>\n<\/ol>\n\n\n\n
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    R\u00e9sum\u00e9<\/h5>\n\n\n\n