{"id":8268,"date":"2023-08-16T02:29:57","date_gmt":"2023-08-16T09:29:57","guid":{"rendered":"https:\/\/membermouse.com\/?post_type=ht_kb&#038;p=8268"},"modified":"2024-09-27T06:25:53","modified_gmt":"2024-09-27T10:25:53","slug":"emettre-un-remboursement","status":"publish","type":"ht_kb","link":"https:\/\/membermouse.com\/fr\/documents-3-2\/emettre-un-remboursement\/","title":{"rendered":"D\u00e9livrer un remboursement"},"content":{"rendered":"<h5 class=\"wp-block-heading\">Comment effectuer un remboursement ?<\/h5>\n\n\n\n<div style=\"height:5px\" aria-hidden=\"true\" class=\"wp-block-spacer\"><\/div>\n\n\n\n<ol class=\"wp-block-list\">\n<li>Dans le cadre de la&nbsp;<em>Souris du membre<\/em>&nbsp;Dans le menu, allez \u00e0 l'adresse&nbsp;<em>G\u00e9rer les membres&nbsp;<\/em>et cliquez sur l'adresse \u00e9lectronique du membre pour lequel vous souhaitez effectuer un remboursement.<br><br><\/li>\n\n\n\n<li>Ensuite, cliquez sur le bouton\u00a0<em>Transactions<\/em>\u00a0dans le menu sup\u00e9rieur.<br><br><\/li>\n\n\n\n<li>En vertu de la\u00a0<em>Actions<\/em>\u00a0Dans la colonne \"Remboursement\", cliquez sur le bouton \"Remboursement\", la fl\u00e8che rouge invers\u00e9e, dans la ligne correspondant \u00e0 la transaction que vous souhaitez rembourser.<br><br><img decoding=\"async\" width=\"800\" height=\"59\" class=\"wp-image-20052\" style=\"width: 800px;\" src=\"https:\/\/storage.googleapis.com\/wpgcbucket\/wp\/2023\/08\/36bb6a55-mm-issue-refund-icon.jpg\" alt=\"\" srcset=\"https:\/\/storage.googleapis.com\/wpgcbucket\/wp\/2023\/08\/36bb6a55-mm-issue-refund-icon.jpg 2158w, https:\/\/storage.googleapis.com\/wpgcbucket\/wp\/2023\/08\/36bb6a55-mm-issue-refund-icon-300x22.jpg 300w, https:\/\/storage.googleapis.com\/wpgcbucket\/wp\/2023\/08\/36bb6a55-mm-issue-refund-icon-1024x76.jpg 1024w, https:\/\/storage.googleapis.com\/wpgcbucket\/wp\/2023\/08\/36bb6a55-mm-issue-refund-icon-768x57.jpg 768w, https:\/\/storage.googleapis.com\/wpgcbucket\/wp\/2023\/08\/36bb6a55-mm-issue-refund-icon-50x4.jpg 50w, https:\/\/storage.googleapis.com\/wpgcbucket\/wp\/2023\/08\/36bb6a55-mm-issue-refund-icon-1536x114.jpg 1536w, https:\/\/storage.googleapis.com\/wpgcbucket\/wp\/2023\/08\/36bb6a55-mm-issue-refund-icon-2048x152.jpg 2048w, https:\/\/storage.googleapis.com\/wpgcbucket\/wp\/2023\/08\/36bb6a55-mm-issue-refund-icon-18x1.jpg 18w, https:\/\/storage.googleapis.com\/wpgcbucket\/wp\/2023\/08\/36bb6a55-mm-issue-refund-icon-1200x89.jpg 1200w\" sizes=\"(max-width: 709px) 85vw, (max-width: 909px) 67vw, (max-width: 984px) 61vw, (max-width: 1362px) 45vw, 600px\" \/><br><\/li>\n\n\n\n<li>Dans la fen\u00eatre de confirmation, cliquez sur OK pour confirmer que vous souhaitez effectuer le remboursement.<\/li>\n<\/ol>\n\n\n\n<div style=\"height:10px\" aria-hidden=\"true\" class=\"wp-block-spacer\"><\/div>\n\n\n\n<p><strong>Remarque :<\/strong>&nbsp;Actuellement, nous n'acceptons pas les remboursements partiels. Toutefois, si un membre annule son abonnement au milieu du cycle de facturation, son compte sera mis en attente d'annulation et, \u00e0 la fin du cycle de facturation, il sera officiellement annul\u00e9. Son compte sera mis en attente d'annulation et \u00e0 la fin du cycle de facturation, il sera officiellement annul\u00e9. Il b\u00e9n\u00e9ficie donc de tout le temps qu'il a pay\u00e9 et n'est pas annul\u00e9 avant la fin de ce temps.<\/p>\n\n\n\n<div style=\"height:10px\" aria-hidden=\"true\" class=\"wp-block-spacer\"><\/div>","protected":false},"excerpt":{"rendered":"<p>Comment effectuer un remboursement Remarque : actuellement, nous ne proposons pas de remboursements partiels. Cependant, si un membre annule au milieu du cycle de facturation. Son compte sera mis en attente d'annulation et ensuite...<\/p>","protected":false},"author":21411,"comment_status":"open","ping_status":"closed","template":"","format":"standard","meta":{"_acf_changed":false,"om_disable_all_campaigns":false,"_strive_editorial_status":"not-started","_strive_copy_of":0,"_monsterinsights_skip_tracking":false,"_monsterinsights_sitenote_active":false,"_monsterinsights_sitenote_note":"","_monsterinsights_sitenote_category":0,"footnotes":""},"ht-kb-category":[162],"ht-kb-tag":[],"class_list":["post-8268","ht_kb","type-ht_kb","status-publish","format-standard","hentry","ht_kb_category-member-details"],"acf":[],"aioseo_notices":[],"_links":{"self":[{"href":"https:\/\/membermouse.com\/fr\/wp-json\/wp\/v2\/ht-kb\/8268","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/membermouse.com\/fr\/wp-json\/wp\/v2\/ht-kb"}],"about":[{"href":"https:\/\/membermouse.com\/fr\/wp-json\/wp\/v2\/types\/ht_kb"}],"author":[{"embeddable":true,"href":"https:\/\/membermouse.com\/fr\/wp-json\/wp\/v2\/users\/21411"}],"replies":[{"embeddable":true,"href":"https:\/\/membermouse.com\/fr\/wp-json\/wp\/v2\/comments?post=8268"}],"version-history":[{"count":0,"href":"https:\/\/membermouse.com\/fr\/wp-json\/wp\/v2\/ht-kb\/8268\/revisions"}],"wp:attachment":[{"href":"https:\/\/membermouse.com\/fr\/wp-json\/wp\/v2\/media?parent=8268"}],"wp:term":[{"taxonomy":"ht_kb_category","embeddable":true,"href":"https:\/\/membermouse.com\/fr\/wp-json\/wp\/v2\/ht-kb-category?post=8268"},{"taxonomy":"ht_kb_tag","embeddable":true,"href":"https:\/\/membermouse.com\/fr\/wp-json\/wp\/v2\/ht-kb-tag?post=8268"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}