{"id":8268,"date":"2023-08-16T02:29:57","date_gmt":"2023-08-16T09:29:57","guid":{"rendered":"https:\/\/membermouse.com\/?post_type=ht_kb&#038;p=8268"},"modified":"2024-09-27T06:25:53","modified_gmt":"2024-09-27T10:25:53","slug":"emettre-un-remboursement","status":"publish","type":"ht_kb","link":"https:\/\/membermouse.com\/fr\/docs\/issue-a-refund\/","title":{"rendered":"D\u00e9livrer un remboursement"},"content":{"rendered":"<h5 class=\"wp-block-heading\">Comment effectuer un remboursement ?<\/h5>\n\n\n\n<div style=\"height:5px\" aria-hidden=\"true\" class=\"wp-block-spacer\"><\/div>\n\n\n\n<ol class=\"wp-block-list\">\n<li>Dans le cadre de la&nbsp;<em>Souris du membre<\/em>&nbsp;Dans le menu, allez \u00e0 l'adresse&nbsp;<em>G\u00e9rer les membres&nbsp;<\/em>et cliquez sur l'adresse \u00e9lectronique du membre pour lequel vous souhaitez effectuer un remboursement.<br><br><\/li>\n\n\n\n<li>Ensuite, cliquez sur le bouton\u00a0<em>Transactions<\/em>\u00a0dans le menu sup\u00e9rieur.<br><br><\/li>\n\n\n\n<li>En vertu de la\u00a0<em>Actions<\/em>\u00a0Dans la colonne \"Remboursement\", cliquez sur le bouton \"Remboursement\", la fl\u00e8che rouge invers\u00e9e, dans la ligne correspondant \u00e0 la transaction que vous souhaitez rembourser.<br><br><img decoding=\"async\" class=\"wp-image-20052\" style=\"width: 800px;\" src=\"https:\/\/storage.googleapis.com\/wpgcbucket\/wp\/2023\/08\/36bb6a55-mm-issue-refund-icon.jpg\" alt=\"\"><br><\/li>\n\n\n\n<li>Dans la fen\u00eatre de confirmation, cliquez sur OK pour confirmer que vous souhaitez effectuer le remboursement.<\/li>\n<\/ol>\n\n\n\n<div style=\"height:10px\" aria-hidden=\"true\" class=\"wp-block-spacer\"><\/div>\n\n\n\n<p class=\"wp-block-paragraph\"><strong>Remarque :<\/strong>&nbsp;Actuellement, nous n'acceptons pas les remboursements partiels. Toutefois, si un membre annule son abonnement au milieu du cycle de facturation, son compte sera mis en attente d'annulation et, \u00e0 la fin du cycle de facturation, il sera officiellement annul\u00e9. Son compte sera mis en attente d'annulation et \u00e0 la fin du cycle de facturation, il sera officiellement annul\u00e9. Il b\u00e9n\u00e9ficie donc de tout le temps qu'il a pay\u00e9 et n'est pas annul\u00e9 avant la fin de ce temps.<\/p>\n\n\n\n<div style=\"height:10px\" aria-hidden=\"true\" class=\"wp-block-spacer\"><\/div>","protected":false},"excerpt":{"rendered":"<p>Comment effectuer un remboursement Remarque : actuellement, nous ne proposons pas de remboursements partiels. Cependant, si un membre annule au milieu du cycle de facturation. Son compte sera mis en attente d'annulation et ensuite...<\/p>","protected":false},"author":21411,"comment_status":"open","ping_status":"closed","template":"","format":"standard","meta":{"_acf_changed":false,"om_disable_all_campaigns":false,"_strive_editorial_status":"not-started","_strive_copy_of":0,"_monsterinsights_skip_tracking":false,"_monsterinsights_sitenote_active":false,"_monsterinsights_sitenote_note":"","_monsterinsights_sitenote_category":0,"footnotes":""},"ht-kb-category":[162],"ht-kb-tag":[],"class_list":["post-8268","ht_kb","type-ht_kb","status-publish","format-standard","hentry","ht_kb_category-member-details"],"acf":[],"aioseo_notices":[],"aioseo_head":"\n\t\t<!-- All in One SEO Pro 4.9.9 - aioseo.com -->\n\t<meta name=\"description\" content=\"How to issue a refund In the MemberMouse menu, go to Manage Members and click on the member&#039;s email for whom you would like to issue a refund. Next, click on the Transactions tab in the top menu. Under the Actions column, click the Issue Refund button, the &#039;red reverse&#039; arrow, in the row that corresponds with the transaction you would like to refund.\" \/>\n\t<meta name=\"robots\" content=\"max-image-preview:large\" \/>\n\t<meta name=\"author\" content=\"Curt Noble\"\/>\n\t<meta name=\"google-site-verification\" content=\"RIQFHn-t5QxsuMU4pLG9xaceb-mmGuRaOWAEU1Q078U\" \/>\n\t<link rel=\"canonical\" href=\"https:\/\/membermouse.com\/fr\/docs\/issue-a-refund\/\" \/>\n\t<meta name=\"generator\" content=\"All in One SEO Pro (AIOSEO) 4.9.9\" \/>\n\t\t<meta property=\"og:locale\" content=\"fr_FR\" \/>\n\t\t<meta property=\"og:site_name\" content=\"MemberMouse |\" \/>\n\t\t<meta property=\"og:type\" content=\"article\" \/>\n\t\t<meta property=\"og:title\" content=\"Issue a Refund | MemberMouse\" \/>\n\t\t<meta property=\"og:description\" content=\"How to issue a refund In the MemberMouse menu, go to Manage Members and click on the member&#039;s email for whom you would like to issue a refund. Next, click on the Transactions tab in the top menu. Under the Actions column, click the Issue Refund button, the &#039;red reverse&#039; arrow, in the row that corresponds with the transaction you would like to refund.\" \/>\n\t\t<meta property=\"og:url\" content=\"https:\/\/membermouse.com\/fr\/docs\/issue-a-refund\/\" \/>\n\t\t<meta property=\"article:published_time\" content=\"2023-08-16T09:29:57+00:00\" \/>\n\t\t<meta property=\"article:modified_time\" content=\"2024-09-27T10:25:53+00:00\" \/>\n\t\t<meta property=\"article:publisher\" content=\"https:\/\/www.facebook.com\/membermouse\" \/>\n\t\t<meta name=\"twitter:card\" content=\"summary_large_image\" \/>\n\t\t<meta name=\"twitter:site\" content=\"@MemberMouse\" \/>\n\t\t<meta name=\"twitter:title\" content=\"Issue a Refund | MemberMouse\" \/>\n\t\t<meta name=\"twitter:description\" content=\"How to issue a refund In the MemberMouse menu, go to Manage Members and click on the member&#039;s email for whom you would like to issue a refund. Next, click on the Transactions tab in the top menu. Under the Actions column, click the Issue Refund button, the &#039;red reverse&#039; arrow, in the row that corresponds with the transaction you would like to refund.\" \/>\n\t\t<meta name=\"twitter:creator\" content=\"@MemberMouse\" \/>\n\t\t<script type=\"application\/ld+json\" class=\"aioseo-schema\">\n\t\t\t{\"@context\":\"https:\\\/\\\/schema.org\",\"@graph\":[{\"@type\":\"BreadcrumbList\",\"@id\":\"https:\\\/\\\/membermouse.com\\\/fr\\\/docs\\\/issue-a-refund\\\/#breadcrumblist\",\"itemListElement\":[{\"@type\":\"ListItem\",\"@id\":\"https:\\\/\\\/membermouse.com\\\/fr#listItem\",\"position\":1,\"name\":\"Home\",\"item\":\"https:\\\/\\\/membermouse.com\\\/fr\",\"nextItem\":{\"@type\":\"ListItem\",\"@id\":\"https:\\\/\\\/membermouse.com\\\/fr\\\/article-categories\\\/members\\\/#listItem\",\"name\":\"Manage Members\"}},{\"@type\":\"ListItem\",\"@id\":\"https:\\\/\\\/membermouse.com\\\/fr\\\/article-categories\\\/members\\\/#listItem\",\"position\":2,\"name\":\"Manage Members\",\"item\":\"https:\\\/\\\/membermouse.com\\\/fr\\\/article-categories\\\/members\\\/\",\"nextItem\":{\"@type\":\"ListItem\",\"@id\":\"https:\\\/\\\/membermouse.com\\\/fr\\\/article-categories\\\/member-details\\\/#listItem\",\"name\":\"Member Details\"},\"previousItem\":{\"@type\":\"ListItem\",\"@id\":\"https:\\\/\\\/membermouse.com\\\/fr#listItem\",\"name\":\"Home\"}},{\"@type\":\"ListItem\",\"@id\":\"https:\\\/\\\/membermouse.com\\\/fr\\\/article-categories\\\/member-details\\\/#listItem\",\"position\":3,\"name\":\"Member Details\",\"item\":\"https:\\\/\\\/membermouse.com\\\/fr\\\/article-categories\\\/member-details\\\/\",\"nextItem\":{\"@type\":\"ListItem\",\"@id\":\"https:\\\/\\\/membermouse.com\\\/fr\\\/docs\\\/issue-a-refund\\\/#listItem\",\"name\":\"Issue a Refund\"},\"previousItem\":{\"@type\":\"ListItem\",\"@id\":\"https:\\\/\\\/membermouse.com\\\/fr\\\/article-categories\\\/members\\\/#listItem\",\"name\":\"Manage Members\"}},{\"@type\":\"ListItem\",\"@id\":\"https:\\\/\\\/membermouse.com\\\/fr\\\/docs\\\/issue-a-refund\\\/#listItem\",\"position\":4,\"name\":\"Issue a Refund\",\"previousItem\":{\"@type\":\"ListItem\",\"@id\":\"https:\\\/\\\/membermouse.com\\\/fr\\\/article-categories\\\/member-details\\\/#listItem\",\"name\":\"Member Details\"}}]},{\"@type\":\"Organization\",\"@id\":\"https:\\\/\\\/membermouse.com\\\/fr\\\/#organization\",\"name\":\"MemberMouse\",\"url\":\"https:\\\/\\\/membermouse.com\\\/fr\\\/\",\"sameAs\":[\"https:\\\/\\\/www.facebook.com\\\/membermouse\",\"https:\\\/\\\/twitter.com\\\/MemberMouse\",\"https:\\\/\\\/www.instagram.com\\\/membermouse\\\/\",\"https:\\\/\\\/www.youtube.com\\\/user\\\/membermouse\",\"https:\\\/\\\/www.linkedin.com\\\/company\\\/membermouse\\\/\",\"https:\\\/\\\/soundcloud.com\\\/membermouse\"]},{\"@type\":\"Person\",\"@id\":\"https:\\\/\\\/membermouse.com\\\/fr\\\/author\\\/curtcaseproof-com\\\/#author\",\"url\":\"https:\\\/\\\/membermouse.com\\\/fr\\\/author\\\/curtcaseproof-com\\\/\",\"name\":\"Curt Noble\",\"image\":{\"@type\":\"ImageObject\",\"url\":\"https:\\\/\\\/membermouse.com\\\/wp-content\\\/litespeed\\\/avatar\\\/69cacd8325ef9810065b0b177318f497.jpg?ver=1784785069\"}},{\"@type\":\"WebPage\",\"@id\":\"https:\\\/\\\/membermouse.com\\\/fr\\\/docs\\\/issue-a-refund\\\/#webpage\",\"url\":\"https:\\\/\\\/membermouse.com\\\/fr\\\/docs\\\/issue-a-refund\\\/\",\"name\":\"Issue a Refund | MemberMouse\",\"description\":\"How to issue a refund In the MemberMouse menu, go to Manage Members and click on the member's email for whom you would like to issue a refund. Next, click on the Transactions tab in the top menu. Under the Actions column, click the Issue Refund button, the 'red reverse' arrow, in the row that corresponds with the transaction you would like to refund.\",\"inLanguage\":\"fr-FR\",\"isPartOf\":{\"@id\":\"https:\\\/\\\/membermouse.com\\\/fr\\\/#website\"},\"breadcrumb\":{\"@id\":\"https:\\\/\\\/membermouse.com\\\/fr\\\/docs\\\/issue-a-refund\\\/#breadcrumblist\"},\"author\":{\"@id\":\"https:\\\/\\\/membermouse.com\\\/fr\\\/author\\\/curtcaseproof-com\\\/#author\"},\"creator\":{\"@id\":\"https:\\\/\\\/membermouse.com\\\/fr\\\/author\\\/curtcaseproof-com\\\/#author\"},\"datePublished\":\"2023-08-16T02:29:57-04:00\",\"dateModified\":\"2024-09-27T06:25:53-04:00\"},{\"@type\":\"WebSite\",\"@id\":\"https:\\\/\\\/membermouse.com\\\/fr\\\/#website\",\"url\":\"https:\\\/\\\/membermouse.com\\\/fr\\\/\",\"name\":\"MemberMouse\",\"inLanguage\":\"fr-FR\",\"publisher\":{\"@id\":\"https:\\\/\\\/membermouse.com\\\/fr\\\/#organization\"}}]}\n\t\t<\/script>\n\t\t<!-- All in One SEO Pro -->\r\n\t\t<title>Issue a Refund | MemberMouse<\/title>\n\n","aioseo_head_json":{"title":"Remboursement | MemberMouse","description":"Comment effectuer un remboursement Dans le menu MemberMouse, allez dans G\u00e9rer les membres et cliquez sur l'adresse \u00e9lectronique du membre pour lequel vous souhaitez effectuer un remboursement. Cliquez ensuite sur l'onglet Transactions dans le menu sup\u00e9rieur. Dans la colonne Actions, cliquez sur le bouton Rembourser, la fl\u00e8che rouge invers\u00e9e, dans la ligne correspondant \u00e0 la transaction que vous souhaitez rembourser.","canonical_url":"https:\/\/membermouse.com\/fr\/docs\/issue-a-refund\/","robots":"max-image-preview:large","keywords":"","webmasterTools":{"google-site-verification":"RIQFHn-t5QxsuMU4pLG9xaceb-mmGuRaOWAEU1Q078U","miscellaneous":""},"schema":{"@context":"https:\/\/schema.org","@graph":[{"@type":"BreadcrumbList","@id":"https:\/\/membermouse.com\/fr\/docs\/issue-a-refund\/#breadcrumblist","itemListElement":[{"@type":"ListItem","@id":"https:\/\/membermouse.com\/fr#listItem","position":1,"name":"Home","item":"https:\/\/membermouse.com\/fr","nextItem":{"@type":"ListItem","@id":"https:\/\/membermouse.com\/fr\/article-categories\/members\/#listItem","name":"Manage Members"}},{"@type":"ListItem","@id":"https:\/\/membermouse.com\/fr\/article-categories\/members\/#listItem","position":2,"name":"Manage Members","item":"https:\/\/membermouse.com\/fr\/article-categories\/members\/","nextItem":{"@type":"ListItem","@id":"https:\/\/membermouse.com\/fr\/article-categories\/member-details\/#listItem","name":"Member Details"},"previousItem":{"@type":"ListItem","@id":"https:\/\/membermouse.com\/fr#listItem","name":"Home"}},{"@type":"ListItem","@id":"https:\/\/membermouse.com\/fr\/article-categories\/member-details\/#listItem","position":3,"name":"Member Details","item":"https:\/\/membermouse.com\/fr\/article-categories\/member-details\/","nextItem":{"@type":"ListItem","@id":"https:\/\/membermouse.com\/fr\/docs\/issue-a-refund\/#listItem","name":"Issue a Refund"},"previousItem":{"@type":"ListItem","@id":"https:\/\/membermouse.com\/fr\/article-categories\/members\/#listItem","name":"Manage Members"}},{"@type":"ListItem","@id":"https:\/\/membermouse.com\/fr\/docs\/issue-a-refund\/#listItem","position":4,"name":"Issue a Refund","previousItem":{"@type":"ListItem","@id":"https:\/\/membermouse.com\/fr\/article-categories\/member-details\/#listItem","name":"Member Details"}}]},{"@type":"Organization","@id":"https:\/\/membermouse.com\/fr\/#organization","name":"MemberMouse","url":"https:\/\/membermouse.com\/fr\/","sameAs":["https:\/\/www.facebook.com\/membermouse","https:\/\/twitter.com\/MemberMouse","https:\/\/www.instagram.com\/membermouse\/","https:\/\/www.youtube.com\/user\/membermouse","https:\/\/www.linkedin.com\/company\/membermouse\/","https:\/\/soundcloud.com\/membermouse"]},{"@type":"Person","@id":"https:\/\/membermouse.com\/fr\/author\/curtcaseproof-com\/#author","url":"https:\/\/membermouse.com\/fr\/author\/curtcaseproof-com\/","name":"Curt Noble","image":{"@type":"ImageObject","url":"https:\/\/membermouse.com\/wp-content\/litespeed\/avatar\/69cacd8325ef9810065b0b177318f497.jpg?ver=1784785069"}},{"@type":"WebPage","@id":"https:\/\/membermouse.com\/fr\/docs\/issue-a-refund\/#webpage","url":"https:\/\/membermouse.com\/fr\/docs\/issue-a-refund\/","name":"Issue a Refund | MemberMouse","description":"How to issue a refund In the MemberMouse menu, go to Manage Members and click on the member's email for whom you would like to issue a refund. Next, click on the Transactions tab in the top menu. Under the Actions column, click the Issue Refund button, the 'red reverse' arrow, in the row that corresponds with the transaction you would like to refund.","inLanguage":"fr-FR","isPartOf":{"@id":"https:\/\/membermouse.com\/fr\/#website"},"breadcrumb":{"@id":"https:\/\/membermouse.com\/fr\/docs\/issue-a-refund\/#breadcrumblist"},"author":{"@id":"https:\/\/membermouse.com\/fr\/author\/curtcaseproof-com\/#author"},"creator":{"@id":"https:\/\/membermouse.com\/fr\/author\/curtcaseproof-com\/#author"},"datePublished":"2023-08-16T02:29:57-04:00","dateModified":"2024-09-27T06:25:53-04:00"},{"@type":"WebSite","@id":"https:\/\/membermouse.com\/fr\/#website","url":"https:\/\/membermouse.com\/fr\/","name":"MemberMouse","inLanguage":"fr-FR","publisher":{"@id":"https:\/\/membermouse.com\/fr\/#organization"}}]},"og:locale":"fr_FR","og:site_name":"MemberMouse |","og:type":"article","og:title":"Issue a Refund | MemberMouse","og:description":"How to issue a refund In the MemberMouse menu, go to Manage Members and click on the member's email for whom you would like to issue a refund. Next, click on the Transactions tab in the top menu. Under the Actions column, click the Issue Refund button, the 'red reverse' arrow, in the row that corresponds with the transaction you would like to refund.","og:url":"https:\/\/membermouse.com\/fr\/docs\/issue-a-refund\/","article:published_time":"2023-08-16T09:29:57+00:00","article:modified_time":"2024-09-27T10:25:53+00:00","article:publisher":"https:\/\/www.facebook.com\/membermouse","twitter:card":"summary_large_image","twitter:site":"@MemberMouse","twitter:title":"Issue a Refund | MemberMouse","twitter:description":"How to issue a refund In the MemberMouse menu, go to Manage Members and click on the member's email for whom you would like to issue a refund. Next, click on the Transactions tab in the top menu. Under the Actions column, click the Issue Refund button, the 'red reverse' arrow, in the row that corresponds with the transaction you would like to refund.","twitter:creator":"@MemberMouse"},"aioseo_meta_data":{"post_id":"8268","title":null,"description":null,"keywords":null,"keyphrases":{"focus":{"keyphrase":"","score":0,"analysis":{"keyphraseInTitle":{"score":0,"maxScore":9,"error":1}}},"additional":[]},"primary_term":null,"canonical_url":null,"og_title":null,"og_description":null,"og_object_type":"default","og_image_type":"default","og_image_url":null,"og_image_width":null,"og_image_height":null,"og_image_custom_url":null,"og_image_custom_fields":null,"og_video":"","og_custom_url":null,"og_article_section":null,"og_article_tags":null,"twitter_use_og":false,"twitter_card":"default","twitter_image_type":"default","twitter_image_url":null,"twitter_image_custom_url":null,"twitter_image_custom_fields":null,"twitter_title":null,"twitter_description":null,"schema":{"blockGraphs":[],"customGraphs":[],"default":{"data":{"Article":[],"Course":[],"Dataset":[],"FAQPage":[],"Movie":[],"Person":[],"Product":[],"ProductReview":[],"Car":[],"Recipe":[],"Service":[],"SoftwareApplication":[],"WebPage":[]},"graphName":"WebPage","isEnabled":true},"graphs":[]},"schema_type":"default","schema_type_options":null,"pillar_content":false,"robots_default":true,"robots_noindex":false,"robots_noarchive":false,"robots_nosnippet":false,"robots_nofollow":false,"robots_noimageindex":false,"robots_noodp":false,"robots_notranslate":false,"robots_max_snippet":"-1","robots_max_videopreview":"-1","robots_max_imagepreview":"large","priority":null,"frequency":"default","location":null,"local_seo":null,"limit_modified_date":false,"reviewed_by":null,"open_ai":"{\"title\":{\"suggestions\":[],\"usage\":0},\"description\":{\"suggestions\":[],\"usage\":0}}","created":"2023-10-11 18:49:46","updated":"2026-06-03 05:21:18","ai":null,"breadcrumb_settings":null,"seo_analyzer_scan_date":"2026-06-03 04:05:10"},"aioseo_breadcrumb":"<div class=\"aioseo-breadcrumbs\"><span class=\"aioseo-breadcrumb\">\n\t<a href=\"https:\/\/membermouse.com\/fr\" title=\"Home\">Home<\/a>\n<\/span><span class=\"aioseo-breadcrumb-separator\">&raquo;<\/span><span class=\"aioseo-breadcrumb\">\n\t<a href=\"https:\/\/membermouse.com\/fr\/article-categories\/members\/\" title=\"Manage Members\">Manage Members<\/a>\n<\/span><span class=\"aioseo-breadcrumb-separator\">&raquo;<\/span><span class=\"aioseo-breadcrumb\">\n\t<a href=\"https:\/\/membermouse.com\/fr\/article-categories\/member-details\/\" title=\"Member Details\">Member Details<\/a>\n<\/span><span class=\"aioseo-breadcrumb-separator\">&raquo;<\/span><span class=\"aioseo-breadcrumb\">\n\tIssue a Refund\n<\/span><\/div>","aioseo_breadcrumb_json":[{"label":"Home","link":"https:\/\/membermouse.com\/fr"},{"label":"Manage Members","link":"https:\/\/membermouse.com\/fr\/article-categories\/members\/"},{"label":"Member Details","link":"https:\/\/membermouse.com\/fr\/article-categories\/member-details\/"},{"label":"Issue a Refund","link":"https:\/\/membermouse.com\/fr\/docs\/issue-a-refund\/"}],"_links":{"self":[{"href":"https:\/\/membermouse.com\/fr\/wp-json\/wp\/v2\/ht-kb\/8268","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/membermouse.com\/fr\/wp-json\/wp\/v2\/ht-kb"}],"about":[{"href":"https:\/\/membermouse.com\/fr\/wp-json\/wp\/v2\/types\/ht_kb"}],"author":[{"embeddable":true,"href":"https:\/\/membermouse.com\/fr\/wp-json\/wp\/v2\/users\/21411"}],"replies":[{"embeddable":true,"href":"https:\/\/membermouse.com\/fr\/wp-json\/wp\/v2\/comments?post=8268"}],"version-history":[{"count":0,"href":"https:\/\/membermouse.com\/fr\/wp-json\/wp\/v2\/ht-kb\/8268\/revisions"}],"wp:attachment":[{"href":"https:\/\/membermouse.com\/fr\/wp-json\/wp\/v2\/media?parent=8268"}],"wp:term":[{"taxonomy":"ht_kb_category","embeddable":true,"href":"https:\/\/membermouse.com\/fr\/wp-json\/wp\/v2\/ht-kb-category?post=8268"},{"taxonomy":"ht_kb_tag","embeddable":true,"href":"https:\/\/membermouse.com\/fr\/wp-json\/wp\/v2\/ht-kb-tag?post=8268"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}