{"id":5093,"date":"2019-05-09T13:54:10","date_gmt":"2019-05-09T20:54:10","guid":{"rendered":"https:\/\/membermouse.com\/?p=5093"},"modified":"2023-10-29T15:34:28","modified_gmt":"2023-10-29T19:34:28","slug":"outils-saas","status":"publish","type":"post","link":"https:\/\/membermouse.com\/fr\/lintegration\/outils-saas\/","title":{"rendered":"The SaaS Tools That Power MemberMouse (and those we've left behind)"},"content":{"rendered":"If you're building an online business, we're sure you understand the joys and frustrations that come with selecting and working with online tools. Whether you're looking for an email service provider, social media scheduler, or a video conferencing tool, finding the right solution for your business and personality can be a challenge.\n\nWe use and depend on so many different types of tools and software products to run our businesses that they really start to become part of the team. We develop relationships with them, get to know their strengths, weaknesses, and quirks. We discover the things we love about them... and the things that frustrate us. We'll admit, sometimes we even find ourselves <em>talking<\/em> to our tools (as if they were R2D2 or C3PO).\n\n<img class=\"embed-center\" src=\"https:\/\/media.giphy.com\/media\/9PqB8fzqV7FgA\/giphy-downsized.gif\" \/>\n\nBe honest with us for a second, have you ever yelled at your video conferencing tool when it suddenly quit in the middle of a webinar? Or sung the praises of your autoresponder when everything worked exactly as expected? It's funny, but the tools we use to work on our businesses really begin to take on a life of their own. I'm sure we all remember this Slack costume from last Halloween:\n<blockquote class=\"twitter-tweet tw-align-center\" data-lang=\"en\">\n<p dir=\"ltr\" lang=\"en\" style=\"text-align: center;\">1 new message <a href=\"https:\/\/t.co\/H09WcuYYoJ\">pic.twitter.com\/H09WcuYYoJ<\/a><\/p>\n\u2014 Alex Engelberg (@aengelbro) <a href=\"https:\/\/twitter.com\/aengelbro\/status\/1057659128707829760?ref_src=twsrc%5Etfw\">October 31, 2018<\/a><\/blockquote>\n<script async src=\"https:\/\/platform.twitter.com\/widgets.js\" charset=\"utf-8\"><\/script>\n\nSo in this post, we thought it would be fun to take you behind the scenes a bit and introduce you to the tools on our team. We'll show you all the different SaaS products we use to run our day-to-day operations here at MemberMouse, tell you a bit about how we use them and why we like them. At the end, we'll also point out a few of the tools that got cut from the team.\n\n<hr \/>\n\n<img class=\"embed-center\" src=\"https:\/\/storage.googleapis.com\/wpgcbucket\/wp\/2019\/05\/ebec08f0-drip-logo.png\" alt=\"\" width=\"169\" height=\"60\" \/>\n<h3><strong>Drip<\/strong><\/h3>\nHere at MemberMouse, we use Drip as our primary means to communicate with our customers and prospects via email. Whether we\u2019re sending out our monthly newsletter, an onboarding campaign, or a content upgrade, Drip helps us automate, schedule, and send our messages. What we love about Drip is how tight their integration with MemberMouse is. Workflows, tags, and campaigns can be triggered by almost any change logged by MemberMouse. Plus, Drip\u2019s detailed metrics and analytics make it easy to see and track key stages of the customer journey, email engagement stats, and more.\n\nAnother bonus of Drip is their powerful form feature. We can easily create opt-in forms in Drip and put them in place on our website.\n\n<hr \/>\n\n<img class=\"embed-center\" src=\"https:\/\/storage.googleapis.com\/wpgcbucket\/wp\/2019\/05\/b646e79c-beepro-logo.png\" alt=\"\" width=\"218\" height=\"85\" \/>\n<h3><b>BeePro<\/b><\/h3>\nBeePro is where we design the majority of the emails we send out, like our onboarding series, newsletters, etc. When we first started using Drip, it didn't have the built-in visual builder that it does now. Since we didn't want to spend too much time fiddling around with html, we needed something that allowed us to quickly create emails without coding and then export the html.\n\n<img class=\"embed-center\" src=\"https:\/\/storage.googleapis.com\/wpgcbucket\/wp\/2019\/05\/00a5914c-membermouse-email-newsletter.png\" alt=\"\" width=\"500\" height=\"453\" \/>\n\nBeePro has an easy learning curve and a simple user interface. It was a life saver. And even though Drip now has a terrific visual builder we still use BeePro (because if it ain't broke, don't fix it).\n\n<hr \/>\n\n<img class=\"embed-center\" src=\"https:\/\/storage.googleapis.com\/wpgcbucket\/wp\/2019\/05\/0dad7751-slack-logo.png\" alt=\"\" width=\"200\" height=\"50\" \/>\n<h3><strong>Slack<\/strong><\/h3>\nWe\u2019re a virtual company, so effective communication is <strong>essential<\/strong>. Enter Slack.\n\nFor us, Slack is so much more than a replacement for email. It\u2019s our virtual communication center and hangout zone. While everyone on the MemberMouse team lives in the United States, we\u2019re spread out across just about every time zone. Slack helps us talk in real-time, notify team members of important information, and congratulate each other on a job well done.\n\n<img class=\"embed-center\" src=\"https:\/\/storage.googleapis.com\/wpgcbucket\/wp\/2019\/05\/2099dfc1-membermouse-slack-channel.png\" alt=\"\" width=\"500\" height=\"329\" \/>\n\nWe have different channels set up for each core group of our team: Customer Success, Development, and Marketing. But, we also have a General channel where we all keep in touch, share what we\u2019re working on, and sometimes post funny GIFs like this one\u2026\n\n<img class=\"embed-center\" src=\"https:\/\/media.giphy.com\/media\/yoJC2GnSClbPOkV0eA\/giphy.gif\" alt=\"\" \/>\n\nWhat\u2019s great is that we have Slack hooked up to many of the other SaaS tools we use. So, we can easily track our progress on projects through Monday, drop in a blog post or support article draft from Google Drive, or hop on a video conferencing call through Zoom. Plus, Slack\u2019s awesome mobile app makes it easy to check and respond to notifications when we\u2019re on the go.\n\n<hr \/>\n\n<img class=\"embed-center\" src=\"https:\/\/storage.googleapis.com\/wpgcbucket\/wp\/2019\/05\/dd62834b-calendly-logo.png\" alt=\"\" width=\"231\" height=\"60\" \/>\n<h3><strong>Calendly <\/strong><\/h3>\nAhh\u2026 Calendly. We love you.\n\nThis simple and elegant tool makes scheduling calls and meetings with people outside of our organization so much easier. What\u2019s so great about this tool is that you can create meeting times of different lengths, and let the person you\u2019re communicating with choose which one is best for them. Plus, it syncs up with our Google Calendars so we never run the risk of double booking ourselves.\n\nWhether we\u2019re setting up a time to chat with a potential guest on <a href=\"https:\/\/membermouse.com\/subscription-entrepreneur\/\" target=\"_blank\" rel=\"noopener noreferrer\">our podcast<\/a> or to speak with someone who has questions about our Advanced Plan features, Calendly takes all of the hassle out of the old \u201cback and forth\u201d email volley.\n<p style=\"text-align: center;\"><em>When works for you?<\/em><\/p>\n<p style=\"text-align: center;\"><em>How about Tuesday?<\/em><\/p>\n<p style=\"text-align: center;\"><em>Tuesday is no good, what about Wednesday?<\/em><\/p>\n<p style=\"text-align: center;\"><em>Wednesday is totally booked\u2026 why don\u2019t you send over some dates that are good for you\u2026<\/em><\/p>\nAfter a while, this starts to feel like we\u2019re living in a Monty Python sketch!\n\nWith Calendly, all we have to do is send over our link, and the person we\u2019re coordinating with can simply pick the best time for them. The appointment is then added to our calendars.\n\n<hr \/>\n\n<img class=\"embed-center\" src=\"https:\/\/storage.googleapis.com\/wpgcbucket\/wp\/2019\/05\/fb7046d9-zoom-logo.png\" alt=\"\" width=\"184\" height=\"42\" \/>\n<h3><strong>Zoom <\/strong><\/h3>\nZoom is a great video conferencing tool. It\u2019s especially handy because it makes sharing both video and screens so easy. Zoom is the tool we use for in-depth calls with our customers and team meetings where screens or video are required. Something we love about Zoom is the ability to poll attendees to our office hours. Zoom makes it simple to just throw up a simple poll and gauge what people are most interested in hearing about.\n\n<img class=\"embed-center\" src=\"https:\/\/storage.googleapis.com\/wpgcbucket\/wp\/2019\/05\/f024b814-zoom-office-hours.png\" alt=\"\" width=\"500\" height=\"283\" \/>\n\nPlus, we can unmute guests if they are interested in having one-on-one discussions about their specific situations. Zoom also makes recording our meetings easy, so we can upload videos to YouTube later and send them to the folks who weren\u2019t able to attend live.\n\n<hr \/>\n\n<img class=\"embed-center\" src=\"https:\/\/storage.googleapis.com\/wpgcbucket\/wp\/2019\/05\/353cc135-buffer-logo.png\" alt=\"\" width=\"200\" height=\"42\" \/>\n<h3><strong>Buffer<\/strong><\/h3>\nBuffer is our handy-dandy social media scheduling tool. You did know we post on social media, right? If not, go follow our <a href=\"https:\/\/twitter.com\/MemberMouse\" target=\"_blank\" rel=\"noopener noreferrer\">Twitter account<\/a> and <a href=\"https:\/\/www.facebook.com\/membermouse\/\" target=\"_blank\" rel=\"noopener noreferrer\">like our page on Facebook<\/a>!\n\nBuffer makes scheduling and batching our social media content a breeze. It\u2019s so nice to just sit down and schedule an entire week\u2019s worth of posts across our main platforms. This helps save our team time, energy, and effort. Buffer\u2019s engagement analytics are also helpful in showing us the content our audience likes the most.\n\n<img class=\"embed-center\" src=\"https:\/\/storage.googleapis.com\/wpgcbucket\/wp\/2019\/05\/04e6d30f-membermouse-buffer-retweet.png\" alt=\"\" width=\"500\" height=\"631\" \/>\n\n<strong>Pro tip<\/strong>: Did you know that with Buffer is that you can schedule retweets? We love this feature because you can ensure you share something you like without spamming your feed.\n\n<hr \/>\n\n<img class=\"embed-center\" src=\"https:\/\/storage.googleapis.com\/wpgcbucket\/wp\/2019\/05\/b0ca4023-uberconference-logo.png\" alt=\"\" width=\"255\" height=\"60\" \/>\n<h3><strong>UberConference<\/strong><\/h3>\nIf this list of tools we\u2019re talking about here all represent a club in a set of golf clubs, UberConference is definitely our sand wedge. We might not use this tool every day, but when we\u2019re in a bind and find ourselves in a sand trap (<em>ok\u2026 the golf analogy ends here<\/em>), we\u2019re sure glad UberConference is around.\n\nYou see, despite having so many different communication options\u2026 Zoom, ZenCastr, Skype, Phone, etc\u2026 there are just times when these tools don\u2019t work for everyone involved. This is where UberConference comes into play.\n\nUberConference is a digital conferencing tool that lets you have your own channel or \u201croom\u201d to have and record calls. What we love about this tool is that not only can you join it from your computer, but you can also call in and join by telephone. Yep, that\u2019s right!\n\n<img class=\"embed-center\" src=\"https:\/\/storage.googleapis.com\/wpgcbucket\/wp\/2019\/05\/b4a8302d-uberconference-membermouse-channel.png\" alt=\"\" width=\"500\" height=\"430\" \/>\n\n<b>Here\u2019s how we use it:<\/b>\n\nLet\u2019s say that we\u2019re doing a pre-interview with a potential podcast guest. We typically do these calls in our ZenCastr channel, since that\u2019s the tool we actually use to record our podcasts. But, if our guest is having a problem on their end, their computer crashes, or some other technological voodoo is occurring, we can always fall back on our UberConference channel. It\u2019s easy to just send them the phone number, have them join, and record. After the call (if you choose to record) UberConference sends you a nice email with a link to download the audio from the call. So nice and easy!\n\nSomething that cracks us up about UberConference is the selection of music you can use for your <em>hold music<\/em>. Our favorite? That one goes to Rick Astley's 1987 classic, \"Never Gonna Give You Up.\" Yep. It's really an option.\n<img class=\"embed-center\" src=\"https:\/\/storage.googleapis.com\/wpgcbucket\/wp\/2019\/05\/8d6a9137-uberconference-hold-music.png\" alt=\"\" width=\"636\" height=\"60\" \/>\n\n<hr \/>\n\n<img class=\"embed-center\" src=\"https:\/\/storage.googleapis.com\/wpgcbucket\/wp\/2019\/05\/8c6c6da5-asana-logo.png\" alt=\"\" width=\"200\" height=\"40\" \/>\n<h3><strong>Asana<\/strong><\/h3>\nAsana is our bread-and-butter project management tool. Not only is it great for managing tasks and assignments across teams, it\u2019s also perfect for self-management. With the type of work we do here at MemberMouse and the level of detail involved in our projects, it\u2019s so nice to be able to break down our tasks into bite-sized chunks.\n\nWhile we might not be as obsessive about this as our recent podcast guest, <a href=\"https:\/\/membermouse.com\/podcast\/make-money-online-moneylab\/\" target=\"_blank\" rel=\"noopener noreferrer\">Matt Giovanisci<\/a>, a glance at our Asana projects would reveal nicely sliced up tasks like\u2026\n\n<img class=\"embed-center\" src=\"https:\/\/storage.googleapis.com\/wpgcbucket\/wp\/2019\/05\/d55734f2-asana-membermouse-task-list.png\" alt=\"\" width=\"600\" height=\"224\" \/>\n\nAsana helps keep us all on task, communicate with each other about our projects in an organized way, and get that nice dopamine hit when we hit the green checkmark.\n\n<hr \/>\n\n<img class=\"embed-center\" src=\"https:\/\/storage.googleapis.com\/wpgcbucket\/wp\/2019\/05\/d0456296-monday-logo.png\" alt=\"\" width=\"250\" height=\"45\" \/>\n<h3><strong>Monday<\/strong><\/h3>\nBut\u2026 we also use Monday for project management as well. I know. Why do we need two project management tools?\n\nWell, the thing is that earlier this year we decided to give Monday a shot. It seems perfectly designed and structured for some of the projects that might get a bit tangled up in Asana.\n\n<img class=\"embed-center\" src=\"https:\/\/storage.googleapis.com\/wpgcbucket\/wp\/2019\/05\/9e3c9ce5-membermouse-monday-workflow.png\" alt=\"\" width=\"500\" height=\"308\" \/>\n\nSo far, we are really liking this tool and it does make tracking the progress of a project really easy. We love the nice visuals of the tool. With one glance at a project board, we can see grey, red, yellow, or green. Immediately, we know where we are with the project and what the next steps are.\n\nWe might even move everything over to Monday by the end of the year. I guess you\u2019ll have to come back to this post later on and find out what we did!\n\n<hr \/>\n\n<img class=\"embed-center\" src=\"https:\/\/storage.googleapis.com\/wpgcbucket\/wp\/2019\/05\/4c5cf469-zencastr-logo.png\" alt=\"\" width=\"200\" height=\"45\" \/>\n<h3><strong>Zencastr<\/strong><\/h3>\nIf you have a podcast, are thinking about starting a podcast, or just want to record high-quality audio interviews between people in separate locations, Zencastr is the answer to your prayers!\n\nHere\u2019s a little context before we get into what we love about Zencastr:\n\nLast year, we started a podcast. It\u2019s called <a href=\"https:\/\/membermouse.com\/subscription-entrepreneur\/\" target=\"_blank\" rel=\"noopener noreferrer\">The Subscription Entrepreneur Podcast<\/a>. This was a brand-new venture for us here at MemberMouse, something we\u2019ve never tried before. And the thing about starting new projects, is that you don\u2019t know what you don\u2019t know.\n\nOur very first episodes were recorded with UberConference. That makes sense, right? The only problem was the audio quality of the recording was very sub-optimal. UberConference is great for recording a call for note-taking purposes\u2026 but the audio quality of the recording just sounded unprofessional. To get into the nitty-gritty details here a bit, the main problem was that UberConference condenses all recordings into one .mp3 file. And, it does this thing where it automatically fades people\u2019s voices in and out when two people are talking at the same time. This is great for conference calls, but horrible for podcasters.\n\nPlus, everyone on the podcast team is a bit of an audio nerd\u2026 so these low-quality recordings just weren\u2019t cutting it. Once we knew what the problem was, we went looking for a solution. This is where Zencastr comes it.\n\n<img class=\"embed-center\" src=\"https:\/\/storage.googleapis.com\/wpgcbucket\/wp\/2019\/05\/bae63f23-membermouse-zencastr-channel.png\" alt=\"\" width=\"500\" height=\"399\" \/>\n\nWhat is amazing about Zencastr is that each participant on the call gets their own individual audio recording. That means that each participant has their audio recorded locally through whatever microphone they are using. At the end of the recording, that individual audio track is then uploaded to Zencastr where we can download and edit it. It truly is a podcaster\u2019s dream!\n\n<hr \/>\n\n<img class=\"embed-center\" src=\"https:\/\/storage.googleapis.com\/wpgcbucket\/wp\/2019\/05\/688ed7b4-adobe-logo.png\" alt=\"\" width=\"200\" height=\"46\" \/>\n<h3><strong>Adobe Creative Suite<\/strong><\/h3>\nWhat can we say about Adobe that hasn\u2019t already been said? It\u2019s the gold standard for photo, graphics, and illustration editing. We use photoshop to edit the photos we use on the blog, graphics for our website, and videos for our YouTube channel. It\u2019s an invaluable tool and we love that they have switched to the monthly subscription model. Instead of shelling out hundreds or thousands of dollars up front for a piece of software that will eventually need to be updated, we\u2019re able to pay a fraction of that as a monthly subscription to the software.\n\n<hr \/>\n\n<img class=\"embed-center\" src=\"https:\/\/storage.googleapis.com\/wpgcbucket\/wp\/2019\/05\/45b8553f-canva-logo.png\" alt=\"\" width=\"100\" height=\"100\" \/>\n<h3><strong>Canva <\/strong><\/h3>\n<a href=\"https:\/\/www.canva.com\/\" target=\"_blank\" rel=\"noopener noreferrer nofollow\">Canva<\/a> is sort of our \u201cPhotoshop Light.\u201d It makes designing social media graphics and other images really fast and easy. Plus, they have a great library of graphics that we can easily add into our projects.\n\n<img class=\"embed-center\" src=\"https:\/\/storage.googleapis.com\/wpgcbucket\/wp\/2019\/05\/c129274e-membermouse-canva-graphics.png\" alt=\"\" width=\"500\" height=\"547\" \/>\n\nOne of our favorite features of Canva is the ability to create and work with templates. We create a lot of images that are essentially the same. And, Canva helps us save time and work smarter by not duplicating work.\n\n<hr \/>\n\n<img class=\"embed-center\" src=\"https:\/\/storage.googleapis.com\/wpgcbucket\/wp\/2019\/05\/98c0a297-wistia-logo.png\" alt=\"\" width=\"200\" height=\"31\" \/>\n<h3><strong>Wistia<\/strong><\/h3>\nIf you\u2019ve ever visited our support center, you\u2019ve probably seen at least one of the dozens of support videos we have. These videos show our customers how to do everything with MemberMouse from setting up membership levels, using SmartTags, and explaining our advanced features.\n\n<img class=\"embed-center\" src=\"https:\/\/storage.googleapis.com\/wpgcbucket\/wp\/2019\/05\/b14455f1-membermouse-wistia-support-videos.png\" alt=\"\" width=\"500\" height=\"426\" \/>\n\nAll of these videos are hosted on Wistia. Not only does Wistia provide us with high-quality and reliable video hosting, their platform also gives us important metrics and tracking statistics about our videos.\n\n<hr \/>\n\n<img class=\"embed-center\" src=\"https:\/\/storage.googleapis.com\/wpgcbucket\/wp\/2019\/05\/782fe993-fogbugz-logo.png\" alt=\"\" width=\"182\" height=\"75\" \/>\n<h3><strong>Fogbugz <\/strong><\/h3>\nFogbugz is the tool our development team uses to track issues and (you guessed it) bugs that pop up in the MemberMouse platform.\n\nAny time an issue comes up inside of MemberMouse, we track everything related to it with Fogbugz. We also use to plan upcoming platform updates and new version releases. Once a bug is identified and a fix is implemented, we commit it to the code repository. Fogbugz tracks it from here and helps our team keep a close eye on it. This is great because we have records of all the original issues and what we did to fix it. Our development team likes using Fogbugz because all of these things would be tricky to do otherwise.\n\n<hr \/>\n\n<img class=\"embed-center\" src=\"https:\/\/storage.googleapis.com\/wpgcbucket\/wp\/2019\/05\/0cbca15e-deputy-logo.png\" alt=\"\" width=\"200\" height=\"38\" \/>\n<h3><strong>Deputy<\/strong><\/h3>\nSince we\u2019re a virtual company, we don\u2019t have an actual \u201ctime clock\u201d where our team can punch in and punch out. This is where Deputy comes in. Deputy makes tracking our hours, managing time-off requests, and approving pay-periods a breeze. Whether we\u2019re clocking in or out on our laptops or phones, Deputy is there to keep us all on track.\n\n<hr \/>\n\n<img class=\"embed-center\" src=\"https:\/\/storage.googleapis.com\/wpgcbucket\/wp\/2019\/05\/99110341-gusto-logo.png\" alt=\"\" width=\"200\" height=\"52\" \/>\n<h3><strong>Gusto<\/strong><\/h3>\nGusto is basically our virtual HR department. This tool is amazing. It makes handling both payroll and taxes easy and simple. We love that you can manage payroll history, contractors and staff, direct deposits, and tax documents all in one place.\n\n<hr \/>\n\n<img class=\"embed-center\" src=\"https:\/\/storage.googleapis.com\/wpgcbucket\/wp\/2019\/05\/362d18f8-freshworks-logo.png\" alt=\"\" width=\"200\" height=\"40\" \/>\n<h3><strong>FreshWorks<\/strong><\/h3>\nWe\u2019re big fans of the FreshWorks suite here at MemberMouse. We primarily use two of their tools (FreshDesk and FreshSales) to help us communicate with our customers and prospects in the most efficient way possible. If you've ever contacted our friendly and helpful support team, a ticket was opened up for you.\n\nYou see, we run our entire support ticketing system through FreshDesk. It helps us quickly answer your questions and find solutions to any issues you may encounter when building your membership site. What\u2019s great about all of this is that these two tools link up with FreshSales so we can track, manage, and follow up with our leads and prospective customers.\n\n<hr \/>\n\n<img class=\"embed-center\" src=\"https:\/\/storage.googleapis.com\/wpgcbucket\/wp\/2019\/05\/9e366292-hellobar-logo.png\" alt=\"\" width=\"200\" height=\"56\" \/>\n<h3><strong>HelloBar<\/strong><\/h3>\nHave you opted-in for our newsletter? If so, thank you! If not\u2026 what\u2019s stopping you? ;-)\n\nThe dropdown bar at the top of the page (<em>look up\u2026 you can probably see it<\/em>) makes it easy for our visitors to opt-in for our mailing list. HelloBar is hooked up to our Drip account, so from there things are handled through Drip\u2019s powerful automation features. We also use HelloBar for special offers and sales. It\u2019s a helpful tool that\u2019s great for saying \u201cHi!\u201d to our website visitors and letting them about what\u2019s happening at MemberMouse.\n\n<hr \/>\n\n<img class=\"embed-center\" src=\"https:\/\/storage.googleapis.com\/wpgcbucket\/wp\/2019\/05\/ea0b9619-typeform-logo.png\" alt=\"\" width=\"200\" height=\"116\" \/>\n<h3><strong>TypeForm<\/strong><\/h3>\nTypeForm is our primary surveying tool. It helps us get essential feedback from our customers so we can continually improve our platform and focus on the things that are important to you. Plus it integrates with Drip so we can create tags and triggers from answers we receive. With TypeForm, it\u2019s easy to share our survey results across our entire team. This way, everyone is on the same page.\n\n<hr \/>\n\n<img class=\"embed-center\" src=\"https:\/\/storage.googleapis.com\/wpgcbucket\/wp\/2019\/05\/9fb8b0b9-stripe-paypal-logos.png\" alt=\"\" width=\"366\" height=\"50\" \/>\n<h3><strong>Stripe &amp; Paypal <\/strong><\/h3>\nStripe and Paypal are the two payment processors that we use here at MemberMouse to collect payments from our customers. While the majority of our payments go through Stripe, we love having Paypal for our customers who prefer to use their platform. Paypal is great because it is so easy to use, it\u2019s essentially a virtual wallet for people online. Plus, you\u2019re able to pay directly from a checking account with PayPal, which isn\u2019t an option with Stripe.\n\nThrough Stripe\u2019s powerful reporting and analytic features, we get key insights into the financial health of our business. And PayPal\u2019s reporting, well\u2026. not so much.\n\n<hr \/>\n\n<img class=\"embed-center\" src=\"https:\/\/storage.googleapis.com\/wpgcbucket\/wp\/2019\/05\/60ab74ac-idevaffiliate-logo.png\" alt=\"\" width=\"337\" height=\"50\" \/>\n<h3><strong>iDevAffiliate<\/strong><\/h3>\niDevAffiliate is the tool we use to manage our <a href=\"https:\/\/affiliates.membermouse.com\/\" target=\"_blank\" rel=\"noopener noreferrer\">network of affiliates<\/a>. This tool helps us understand who are affiliates are and how they are performing. It manages tracking, payouts, and integrates perfectly with MemberMouse. That means that we\u2019re able to track the lifetime customer values of the members who come to us through different affiliates. This is crucial in helping us understand who are best customers are and where they are coming from. And, it leads us to our next and final tool\u2026\n\n<hr \/>\n\n<img class=\"embed-center\" src=\"https:\/\/storage.googleapis.com\/wpgcbucket\/wp\/2019\/05\/a68e6a7a-membermouse-logo.png\" alt=\"\" width=\"404\" height=\"50\" \/>\n<h3><strong>MemberMouse<\/strong><\/h3>\nLast but certainly not least is MemberMouse.\n\nWait\u2026 what?\n\nYep! We use MemberMouse to run and manage MemberMouse!\n\nLike our customers, MemberMouse is a subscription, member-based business. For us, MemberMouse manages everything from product licensing, membership management, payment processing, sending email notifications like receipts, affiliate tracking, and advanced reporting. If you\u2019ve ever wanted to see an example of <a href=\"https:\/\/www.hostingadvice.com\/blog\/grow-your-membership-site-with-membermouse\/\" target=\"_blank\" rel=\"noopener noreferrer\">MemberMouse<\/a> in action, you\u2019re looking at it!\n\n<img class=\"embed-center\" src=\"https:\/\/storage.googleapis.com\/wpgcbucket\/wp\/2019\/05\/2396836a-membermouse-dashboard.png\" alt=\"\" width=\"500\" height=\"317\" \/>\n\nWhat\u2019s great is that we\u2019re able to put the power of our own advanced features into action as well. For example, MemberMouse tracks lifetime customer value, total member count, membership sales, product and channel sales, and so much more. We\u2019re able to use the very features we created for our customers to run our own membership business. Pretty neat, huh?\n\n<hr \/>\n\n<h3><b>The Tools We Left Behind...<\/b><\/h3>\n<h4><i class=\"fa fa-times-circle\"><\/i><strong> Sumo<\/strong><\/h4>\nThere's only so many popups people can handle...\n<h4><i class=\"fa fa-times-circle\"><\/i><strong> Dropbox<\/strong><\/h4>\nThe transition to Dropbox Business drove us nuts! And when we tried to switch back to the regular plan, you started deleting our files! So we had to say \"Forget you!\" Google Drive has been serving us well since then!\n<h4><i class=\"fa fa-times-circle\"><\/i><strong> Hotjar<\/strong><\/h4>\nOh HotJar... You felt like an online dating site. Sure, it was fun to login once in awhile and see who's out there... but after a few sessions we started to feel a bit voyeuristic.\n<h4><i class=\"fa fa-times-circle\"><\/i><strong> FullStory<\/strong><\/h4>\nHoly information overload, Batman! FullStory, we love you but you do truly live up to your elevator pitch... <em>like Google Analytics on steroids<\/em>. If we're going to watch movies, I think we'll be turning to Netflix from here on out. Google Analytics is doing a fine job for us.\n<h4><i class=\"fa fa-times-circle\"><\/i><strong> FreshChat<\/strong><\/h4>\nFreshChat was great at first... but we just couldn't turn you off! Everyone here at MemberMouse does need to sleep occasionally... and leaving up an email address in chat was just annoying for our customers.\n<h4><i class=\"fa fa-times-circle\"><\/i><strong> SurveyGizmo<\/strong><\/h4>\nWe actually have no complaints with you, SurveyGizmo. You served us well!\n<h4><i class=\"fa fa-times-circle\"><\/i><strong> MailChimp<\/strong><\/h4>\nSorry MailChimp... but Drip has got you beat when it comes to features, functionalities, automations, and workflows. It was fun while it lasted...\n\n<hr \/>\n\n<h3><b>Wrapping Up<\/b><\/h3>\nSo there you have it! We hope you\u2019ve enjoyed meeting our \"software colleagues,\" so to speak.\n\nAll of these tools and services help us keep our day-to-day operations running smoothly, communicate effectively with our community, and ultimately provide the best possible membership and subscription software and service to our customers.\n\nWe love hearing from our customers, community of developers, and podcast guests about the different tools and products they're using to build, grow, and optimize their businesses. And, we'd love to hear from you about your favorite tools and software products.\n\nWhat tools do you use to build, grow, and optimize your online business?\n\nJoin our discussion and leave us a comment below!","protected":false},"excerpt":{"rendered":"<p>Si vous d\u00e9veloppez une activit\u00e9 en ligne, nous sommes certains que vous comprenez les joies et les frustrations li\u00e9es \u00e0 la s\u00e9lection et \u00e0 l'utilisation d'outils en ligne. Dans cet article, nous passons en revue les coulisses et vous montrons les outils que nous utilisons pour faire fonctionner MemberMouse.<\/p>","protected":false},"author":20918,"featured_media":5097,"comment_status":"open","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"_acf_changed":false,"om_disable_all_campaigns":false,"_strive_editorial_status":"not-started","_strive_copy_of":0,"_monsterinsights_skip_tracking":false,"_monsterinsights_sitenote_active":false,"_monsterinsights_sitenote_note":"","_monsterinsights_sitenote_category":0,"_strive_checklists":"\"\"","_strive_active_checklist":"","_strive_post_notes":"","footnotes":""},"categories":[77,117],"tags":[],"class_list":["post-5093","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-integration","category-mm-dash"],"acf":[],"aioseo_notices":[],"_links":{"self":[{"href":"https:\/\/membermouse.com\/fr\/wp-json\/wp\/v2\/posts\/5093","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/membermouse.com\/fr\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/membermouse.com\/fr\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/membermouse.com\/fr\/wp-json\/wp\/v2\/users\/20918"}],"replies":[{"embeddable":true,"href":"https:\/\/membermouse.com\/fr\/wp-json\/wp\/v2\/comments?post=5093"}],"version-history":[{"count":0,"href":"https:\/\/membermouse.com\/fr\/wp-json\/wp\/v2\/posts\/5093\/revisions"}],"wp:featuredmedia":[{"embeddable":true,"href":"https:\/\/membermouse.com\/fr\/wp-json\/wp\/v2\/media\/5097"}],"wp:attachment":[{"href":"https:\/\/membermouse.com\/fr\/wp-json\/wp\/v2\/media?parent=5093"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/membermouse.com\/fr\/wp-json\/wp\/v2\/categories?post=5093"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/membermouse.com\/fr\/wp-json\/wp\/v2\/tags?post=5093"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}