{"id":16121,"date":"2023-08-16T02:15:43","date_gmt":"2023-08-16T09:15:43","guid":{"rendered":"https:\/\/membermouse.com\/?post_type=ht_kb&p=8246"},"modified":"2023-08-16T02:15:43","modified_gmt":"2023-08-16T09:15:43","slug":"mudam-quando-um-pacote-de-membros-e-cancelado","status":"publish","type":"ht_kb","link":"https:\/\/membermouse.com\/pt\/docs\/change-when-a-members-bundle-is-canceled\/","title":{"rendered":"Alterar quando o pacote de um membro \u00e9 cancelado"},"content":{"rendered":"

Canceling a bundle will cancel any related subscription for that bundle but will not cancel the member’s account. When a bundle on a member’s account is canceled, they’ll be able to log in, but they won’t be able to access any content that’s protected by the canceled bundle. If the bundle did not have any subscription payments, then the member’s bundle will move to a cancelado<\/em> estado imediatamente.<\/p>\n\n\n\n

No entanto, se o pacote que foi cancelado for uma assinatura, a data de cancelamento ser\u00e1 determinada no momento em que a conta for solicitada para ser cancelada e depender\u00e1 de onde ela estiver em sua assinatura.<\/p>\n\n\n\n

For example, if their subscription rebills monthly and they cancel halfway through the month, their cancellation date will be set for approximately 15 days in the future. If their subscription rebills annually and they cancel 3 months in, their cancellation date will be set for approximately 9 months in the future. In this situation, the member’s bundle will enter a\u00a0Cancelamento pendente<\/em>\u00a0status. Leia este artigo para\u00a0Saiba mais sobre os diferentes status de membro<\/a>.<\/p>\n\n\n\n

Observa\u00e7\u00e3o<\/strong>: Um membro pode cancelar seus pr\u00f3prios pacotes na p\u00e1gina My Account (Minha conta), na se\u00e7\u00e3o Subscriptions (Assinaturas).

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Como cancelar manualmente o pacote de um membro<\/h5>\n\n\n\n
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  1. Ir para\u00a0MembroMouse<\/em>\u00a0>\u00a0Gerenciar membros\u00a0<\/em>and find the member you want to change the expiration date for. Click on this member’s email address or the edit icon\u00a0on the right in order to view the details for that member.

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  2. Clique no bot\u00e3o\u00a0Direitos de acesso<\/em>\u00a0guia.

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  3. Localize o pacote que voc\u00ea deseja cancelar na se\u00e7\u00e3o\u00a0Pacotes<\/em>\u00a0e clique no \u00edcone de cancelamento:

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  4. Clique em ok quando a janela pop-up solicitar a confirma\u00e7\u00e3o:

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  5. Voc\u00ea ver\u00e1 que o pacote agora aparece como\u00a0Cancelado<\/em>\u00a0ou como\u00a0Cancelamento pendente.\u00a0<\/em>Se for\u00a0Cancelamento pendente<\/em>Se o pacote for cancelado, voc\u00ea tamb\u00e9m ver\u00e1 a data em que o pacote ser\u00e1 totalmente cancelado.

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  6. Se voc\u00ea precisar ajustar essa data, clique no \u00edcone de edi\u00e7\u00e3o ao lado do pacote:

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  7. Clique no campo de data e navegue at\u00e9 a nova data de expira\u00e7\u00e3o no calend\u00e1rio que aparece:

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  8. Clique no bot\u00e3o\u00a0Salvar <\/em>button to save your changes. After changing a bundle’s expiration date, the bundle status will immediately reflect whether or not it’s expired based on the new date.<\/li>\n<\/ol>\n\n\n\n
    <\/div>","protected":false},"excerpt":{"rendered":"

    O cancelamento de um pacote cancelar\u00e1 qualquer assinatura relacionada a esse pacote, mas n\u00e3o cancelar\u00e1 a conta do membro. Quando um pacote na conta de um membro \u00e9 cancelado, ele poder\u00e1...<\/p>","protected":false},"author":20918,"comment_status":"open","ping_status":"closed","template":"","format":"standard","meta":{"_acf_changed":false,"om_disable_all_campaigns":false,"_monsterinsights_skip_tracking":false,"footnotes":""},"ht-kb-category":[162],"ht-kb-tag":[],"class_list":["post-16121","ht_kb","type-ht_kb","status-publish","format-standard","hentry","ht_kb_category-member-details"],"acf":[],"aioseo_notices":[],"aioseo_head":"\n\t\t\n\t\n\t\n\t\n\t\n\t\n\t\n\t\t\n\t\t\n\t\t\n\t\t\n\t\t\n\t\t\n\t\t\n\t\t\n\t\t\n\t\t\n\t\t\n\t\t\n\t\t\n\t\t\n\t\t