{"id":7744,"date":"2023-08-12T09:39:10","date_gmt":"2023-08-12T16:39:10","guid":{"rendered":"https:\/\/membermouse.com\/?post_type=ht_kb&amp;p=7744"},"modified":"2023-08-12T09:39:10","modified_gmt":"2023-08-12T16:39:10","slug":"usando-o-modo-de-seguranca","status":"publish","type":"ht_kb","link":"https:\/\/membermouse.com\/pt\/docs\/using-safe-mode\/","title":{"rendered":"Uso do modo de seguran\u00e7a"},"content":{"rendered":"<p class=\"wp-block-paragraph\">O software de terceiros \u00e9 normalmente instalado e executado junto com o plug-in MemberMouse no ambiente do WordPress. Isso pode incluir temas, plug-ins e c\u00f3digos personalizados. \u00c0s vezes, at\u00e9 mesmo os temas e plug-ins que est\u00e3o funcionando como esperado podem interferir no MemberMouse, portanto, a remo\u00e7\u00e3o desses fatores externos \u00e9 uma primeira etapa essencial para diagnosticar a origem de um problema.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">Nossa equipe de sucesso do cliente est\u00e1 \u00e0 disposi\u00e7\u00e3o para ajudar a responder a quaisquer perguntas relacionadas ao uso do software MemberMouse. Se um tema ou plug-in de terceiros estiver causando um problema, entre em contato com o autor do software de terceiros para obter suporte ou interrompa o uso do software problem\u00e1tico. Para obter mais informa\u00e7\u00f5es, leia nosso&nbsp;<a href=\"https:\/\/membermouse.com\/pt\/documentos-3-2\/politica-de-suporte-do-membermouse\/\" target=\"_blank\" rel=\"noreferrer noopener\">pol\u00edtica de suporte<\/a>.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">A ativa\u00e7\u00e3o do Modo de seguran\u00e7a cria um ambiente \"limpo\", desativando todos os plug-ins e alternando para o tema padr\u00e3o do WordPress (se dispon\u00edvel). Quando voc\u00ea desativar o Modo de seguran\u00e7a, o MemberMouse restaurar\u00e1 os plug-ins e o tema que foram ativados originalmente.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">Read this article if you&#8217;d prefer to&nbsp;<a href=\"https:\/\/membermouse.com\/pt\/documentos-3-2\/solucao-de-problemas-de-conflitos-de-plug-ins-e-temas\/\" target=\"_blank\" rel=\"noreferrer noopener\">desativar seus plug-ins e tema manualmente<\/a>.<\/p>\n\n\n\n<div style=\"height:10px\" aria-hidden=\"true\" class=\"wp-block-spacer\"><\/div>\n\n\n\n<h5 class=\"wp-block-heading\">Siga as etapas abaixo para ativar o modo de seguran\u00e7a<\/h5>\n\n\n\n<div style=\"height:5px\" aria-hidden=\"true\" class=\"wp-block-spacer\"><\/div>\n\n\n\n<ol class=\"wp-block-list\">\n<li>No painel do MemberMouse, clique no \u00edcone&nbsp;<em>Modo de seguran\u00e7a<\/em>&nbsp;no canto superior direito da janela&nbsp;<em>Suporte<\/em>&nbsp;se\u00e7\u00e3o. Tamb\u00e9m \u00e9 poss\u00edvel acessar a tela de configura\u00e7\u00e3o do Modo de seguran\u00e7a no menu do MemberMouse, acessando&nbsp;<em>Configura\u00e7\u00f5es gerais &gt; Modo de seguran\u00e7a<\/em>.<br><br><br><img decoding=\"async\" class=\"wp-image-9122\" style=\"width: 450px;\" src=\"https:\/\/storage.googleapis.com\/wpgcbucket\/wp\/2023\/08\/4731dd29-safe-mode-1.png\" alt=\"\"><br><br><\/li>\n\n\n\n<li>Once you&#8217;re on the Safe Mode configuration screen, click the&nbsp;<em>Ativar o modo de seguran\u00e7a<\/em> bot\u00e3o. <br><br>Ser\u00e1 exibida uma caixa de di\u00e1logo de confirma\u00e7\u00e3o solicitando que voc\u00ea confirme que deseja ativar o modo de seguran\u00e7a. Essa caixa de di\u00e1logo de confirma\u00e7\u00e3o est\u00e1 chamando sua aten\u00e7\u00e3o para as coisas que acontecer\u00e3o quando o modo de seguran\u00e7a for ativado, que s\u00e3o as seguintes:<br><br>\n<ul class=\"wp-block-list\">\n<li>Todos os plug-ins, exceto o MemberMouse, ser\u00e3o desativados<br><br><\/li>\n\n\n\n<li>Se um tema padr\u00e3o do WordPress estiver dispon\u00edvel, o tema atual ser\u00e1 desativado e o tema padr\u00e3o do WordPress ser\u00e1 ativado.<br><br><\/li>\n\n\n\n<li>O MemberMouse lembrar\u00e1 quais plug-ins estavam ativos e qual tema estava ativo para que possam ser reativados quando o modo de seguran\u00e7a for desativado.<br><br><\/li>\n<\/ul>\n<\/li>\n\n\n\n<li><strong>Observa\u00e7\u00e3o:<\/strong>&nbsp;Some plugins and themes will listen for WordPress deactivation hooks so that they can perform certain actions when they occur. MemberMouse safe mode uses a method of bypassing the plugins that don&#8217;t trigger the WordPress deactivation hooks. This is the preferred method so that plugins and themes aren&#8217;t inadvertently instructed to modify any configuration settings.<br><br><\/li>\n\n\n\n<li>Clique em OK na caixa de di\u00e1logo de confirma\u00e7\u00e3o.<br><br><\/li>\n\n\n\n<li>Now that Safe Mode has been enabled you&#8217;ll notice that as you navigate around the WordPress admin area, the following message will be displayed at the top of the screen: <br><br><img decoding=\"async\" class=\"wp-image-9123\" style=\"width: 450px;\" src=\"https:\/\/storage.googleapis.com\/wpgcbucket\/wp\/2023\/08\/9ebabb4d-safe-mode-6.png\" alt=\"\"><br><br><br>Voc\u00ea pode clicar em\u00a0<em>Configura\u00e7\u00f5es do modo de seguran\u00e7a<\/em>\u00a0at any time to return to the Safe Mode configuration screen. You&#8217;ll also notice that in the yellow box, the list of plugins and the theme that MemberMouse has saved is displayed: <br><br><br><img decoding=\"async\" class=\"wp-image-9124\" style=\"width: 200px;\" src=\"https:\/\/storage.googleapis.com\/wpgcbucket\/wp\/2023\/08\/fad3607d-safe-mode-4.png\" alt=\"\"><br><\/li>\n<\/ol>\n\n\n\n<div style=\"height:10px\" aria-hidden=\"true\" class=\"wp-block-spacer\"><\/div>\n\n\n\n<h5 class=\"wp-block-heading\">Solu\u00e7\u00e3o de problemas no modo de seguran\u00e7a<\/h5>\n\n\n\n<p class=\"wp-block-paragraph\">Typically you enable safe mode in an effort to see if 3rd party software is responsible for causing some unexpected behavior. Now that safe mode has been enabled you can attempt to replicate the unexpected behavior. If you&#8217;re unable to replicate it, this is a good sign that the 3rd party software is responsible. To determine exactly which one is responsible takes a simple process of elimination. This article walks you through the process of&nbsp;<a href=\"https:\/\/membermouse.com\/pt\/documentos-3-2\/solucao-de-problemas-de-conflitos-de-plug-ins-e-temas\/\">Determinar qual plug-in ou tema est\u00e1 causando um problema<\/a>.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">If you are able to replicate the behavior then you should document details of the behavior you&#8217;re experiencing, how to replicate it and send this to the&nbsp;<a href=\"https:\/\/membermouse.com\/pt\/documentos-3-2\/como-obter-um-suporte-fantastico\/\">Equipe de sucesso do cliente do MemberMouse<\/a>. Fornecer um v\u00eddeo de captura de tela geralmente \u00e9 a melhor maneira de comunicar tudo \u00e0 nossa equipe.<\/p>\n\n\n\n<div style=\"height:10px\" aria-hidden=\"true\" class=\"wp-block-spacer\"><\/div>\n\n\n\n<h5 class=\"wp-block-heading\">Siga as etapas abaixo para desativar o modo de seguran\u00e7a<\/h5>\n\n\n\n<p class=\"wp-block-paragraph\">After you&#8217;ve done what you need to do in Safe Mode, simply return to the Safe Mode configuration screen and click the&nbsp;<em>Desativar o modo de seguran\u00e7a<\/em>&nbsp;para desativar o modo de seguran\u00e7a. Quando voc\u00ea fizer isso, o MemberMouse reativar\u00e1 todos os plug-ins que estavam originalmente ativos e o tema que estava originalmente ativo.<\/p>\n\n\n\n<div style=\"height:10px\" aria-hidden=\"true\" class=\"wp-block-spacer\"><\/div>","protected":false},"excerpt":{"rendered":"<p>O software de terceiros \u00e9 normalmente instalado e executado junto com o plug-in MemberMouse no ambiente do WordPress. Isso pode incluir temas, plug-ins e c\u00f3digos personalizados. \u00c0s vezes, at\u00e9 mesmo temas e plug-ins que...<\/p>","protected":false},"author":21411,"comment_status":"open","ping_status":"closed","template":"","format":"standard","meta":{"_acf_changed":false,"om_disable_all_campaigns":false,"_monsterinsights_skip_tracking":false,"footnotes":""},"ht-kb-category":[165],"ht-kb-tag":[],"class_list":["post-7744","ht_kb","type-ht_kb","status-publish","format-standard","hentry","ht_kb_category-first-steps"],"acf":[],"aioseo_notices":[],"aioseo_head":"\n\t\t<!-- All in One SEO Pro 5.0.1 - aioseo.com -->\n\t<meta name=\"description\" content=\"3rd party software is commonly installed and run alongside the MemberMouse plugin within the WordPress environment. This can include themes, plugins and custom code. 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Sometimes even themes and plugins that are functioning as intended can interfere with MemberMouse so removing these external factors is an essential first step in diagnosing the source of a problem.","twitter:creator":"@MemberMouse"},"aioseo_meta_data":{"post_id":"7744","title":null,"description":null,"keywords":null,"keyphrases":null,"primary_term":null,"canonical_url":null,"og_title":null,"og_description":null,"og_object_type":"default","og_image_type":"default","og_image_url":null,"og_image_width":null,"og_image_height":null,"og_image_custom_url":null,"og_image_custom_fields":null,"og_video":null,"og_custom_url":null,"og_article_section":null,"og_article_tags":null,"twitter_use_og":false,"twitter_card":"default","twitter_image_type":"default","twitter_image_url":null,"twitter_image_custom_url":null,"twitter_image_custom_fields":null,"twitter_title":null,"twitter_description":null,"schema":{"blockGraphs":[],"customGraphs":[],"default":{"data":{"Article":[],"Course":[],"Dataset":[],"FAQPage":[],"Movie":[],"Person":[],"Product":[],"ProductReview":[],"Car":[],"Recipe":[],"Service":[],"SoftwareApplication":[],"WebPage":[]},"graphName":"","isEnabled":true},"graphs":[]},"schema_type":"default","schema_type_options":null,"pillar_content":false,"robots_default":true,"robots_noindex":false,"robots_noarchive":false,"robots_nosnippet":false,"robots_nofollow":false,"robots_noimageindex":false,"robots_noodp":false,"robots_notranslate":false,"robots_max_snippet":null,"robots_max_videopreview":null,"robots_max_imagepreview":"large","priority":null,"frequency":null,"location":null,"local_seo":null,"limit_modified_date":false,"reviewed_by":null,"open_ai":null,"created":"2023-10-11 18:18:47","updated":"2026-06-03 04:18:35","ai":null,"breadcrumb_settings":null,"seo_analyzer_scan_date":"2026-06-03 02:28:15","focus_keyword":null,"additional_keywords":null,"truseo_locale":null},"aioseo_breadcrumb":"<div class=\"aioseo-breadcrumbs\"><span class=\"aioseo-breadcrumb\">\n\t<a href=\"https:\/\/membermouse.com\/pt\" title=\"Home\">Home<\/a>\n<\/span><span class=\"aioseo-breadcrumb-separator\">&raquo;<\/span><span class=\"aioseo-breadcrumb\">\n\t<a href=\"https:\/\/membermouse.com\/pt\/article-categories\/troubleshooting\/\" title=\"Troubleshooting\">Troubleshooting<\/a>\n<\/span><span class=\"aioseo-breadcrumb-separator\">&raquo;<\/span><span class=\"aioseo-breadcrumb\">\n\t<a href=\"https:\/\/membermouse.com\/pt\/article-categories\/first-steps\/\" title=\"First Steps for Troubleshooting\">First Steps for Troubleshooting<\/a>\n<\/span><span class=\"aioseo-breadcrumb-separator\">&raquo;<\/span><span class=\"aioseo-breadcrumb\">\n\tUsing Safe Mode\n<\/span><\/div>","aioseo_breadcrumb_json":[{"label":"Home","link":"https:\/\/membermouse.com\/pt"},{"label":"Troubleshooting","link":"https:\/\/membermouse.com\/pt\/article-categories\/troubleshooting\/"},{"label":"First Steps for Troubleshooting","link":"https:\/\/membermouse.com\/pt\/article-categories\/first-steps\/"},{"label":"Using Safe Mode","link":"https:\/\/membermouse.com\/pt\/docs\/using-safe-mode\/"}],"_links":{"self":[{"href":"https:\/\/membermouse.com\/pt\/wp-json\/wp\/v2\/ht-kb\/7744","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/membermouse.com\/pt\/wp-json\/wp\/v2\/ht-kb"}],"about":[{"href":"https:\/\/membermouse.com\/pt\/wp-json\/wp\/v2\/types\/ht_kb"}],"author":[{"embeddable":true,"href":"https:\/\/membermouse.com\/pt\/wp-json\/wp\/v2\/users\/21411"}],"replies":[{"embeddable":true,"href":"https:\/\/membermouse.com\/pt\/wp-json\/wp\/v2\/comments?post=7744"}],"version-history":[{"count":0,"href":"https:\/\/membermouse.com\/pt\/wp-json\/wp\/v2\/ht-kb\/7744\/revisions"}],"wp:attachment":[{"href":"https:\/\/membermouse.com\/pt\/wp-json\/wp\/v2\/media?parent=7744"}],"wp:term":[{"taxonomy":"ht_kb_category","embeddable":true,"href":"https:\/\/membermouse.com\/pt\/wp-json\/wp\/v2\/ht-kb-category?post=7744"},{"taxonomy":"ht_kb_tag","embeddable":true,"href":"https:\/\/membermouse.com\/pt\/wp-json\/wp\/v2\/ht-kb-tag?post=7744"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}