{"id":5093,"date":"2019-05-09T13:54:10","date_gmt":"2019-05-09T20:54:10","guid":{"rendered":"https:\/\/membermouse.com\/?p=5093"},"modified":"2023-10-29T15:34:28","modified_gmt":"2023-10-29T19:34:28","slug":"ferramentas-saas","status":"publish","type":"post","link":"https:\/\/membermouse.com\/pt\/integration\/saas-tools\/","title":{"rendered":"As ferramentas SaaS que potencializam o MemberMouse (e as que deixamos para tr\u00e1s)"},"content":{"rendered":"If you're building an online business, we're sure you understand the joys and frustrations that come with selecting and working with online tools. Whether you're looking for an email service provider, social media scheduler, or a video conferencing tool, finding the right solution for your business and personality can be a challenge.\n\nWe use and depend on so many different types of tools and software products to run our businesses that they really start to become part of the team. We develop relationships with them, get to know their strengths, weaknesses, and quirks. We discover the things we love about them... and the things that frustrate us. We'll admit, sometimes we even find ourselves <em>falante<\/em> para nossas ferramentas (como se fossem R2D2 ou C3PO).\n\n<img class=\"embed-center\" src=\"https:\/\/media.giphy.com\/media\/9PqB8fzqV7FgA\/giphy-downsized.gif\" \/>\n\nSeja sincero conosco por um segundo: voc\u00ea j\u00e1 gritou com sua ferramenta de videoconfer\u00eancia quando ela parou de repente no meio de um webinar? Ou elogiou seu autoresponder quando tudo funcionou exatamente como esperado? \u00c9 engra\u00e7ado, mas as ferramentas que usamos para trabalhar em nossos neg\u00f3cios realmente come\u00e7am a ganhar vida pr\u00f3pria. Tenho certeza de que todos n\u00f3s nos lembramos dessa fantasia do Slack do \u00faltimo Halloween:\n<blockquote class=\"twitter-tweet tw-align-center\" data-lang=\"en\">\n<p dir=\"ltr\" lang=\"en\" style=\"text-align: center;\">1 nova mensagem <a href=\"https:\/\/t.co\/H09WcuYYoJ\">pic.twitter.com\/H09WcuYYoJ<\/a><\/p>\n- Alex Engelberg (@aengelbro) <a href=\"https:\/\/twitter.com\/aengelbro\/status\/1057659128707829760?ref_src=twsrc%5Etfw\">31 de outubro de 2018<\/a><\/blockquote>\n<script async src=\"https:\/\/platform.twitter.com\/widgets.js\" charset=\"utf-8\"><\/script>\n\nPortanto, neste post, achamos que seria divertido lev\u00e1-lo um pouco aos bastidores e apresent\u00e1-lo \u00e0s ferramentas da nossa equipe. Mostraremos todos os diferentes produtos SaaS que usamos para executar nossas opera\u00e7\u00f5es di\u00e1rias aqui no MemberMouse, falaremos um pouco sobre como os usamos e por que gostamos deles. No final, tamb\u00e9m indicaremos algumas das ferramentas que foram cortadas da equipe.\n\n<hr \/>\n\n<img class=\"embed-center\" src=\"https:\/\/storage.googleapis.com\/wpgcbucket\/wp\/2019\/05\/ebec08f0-drip-logo.png\" alt=\"\" width=\"169\" height=\"60\" \/>\n<h3><strong>Gotejamento<\/strong><\/h3>\nHere at MemberMouse, we use Drip as our primary means to communicate with our customers and prospects via email. Whether we\u2019re sending out our monthly newsletter, an onboarding campaign, or a content upgrade, Drip helps us automate, schedule, and send our messages. What we love about Drip is how tight their integration with MemberMouse is. Workflows, tags, and campaigns can be triggered by almost any change logged by MemberMouse. Plus, Drip\u2019s detailed metrics and analytics make it easy to see and track key stages of the customer journey, email engagement stats, and more.\n\nAnother bonus of Drip is their powerful form feature. We can easily create opt-in forms in Drip and put them in place on our website.\n\n<hr \/>\n\n<img class=\"embed-center\" src=\"https:\/\/storage.googleapis.com\/wpgcbucket\/wp\/2019\/05\/b646e79c-beepro-logo.png\" alt=\"\" width=\"218\" height=\"85\" \/>\n<h3><b>BeePro<\/b><\/h3>\nO BeePro \u00e9 onde projetamos a maioria dos e-mails que enviamos, como nossa s\u00e9rie de integra\u00e7\u00e3o, boletins informativos, etc. Quando come\u00e7amos a usar o Drip, ele n\u00e3o tinha o construtor visual integrado que tem agora. Como n\u00e3o quer\u00edamos perder muito tempo mexendo em html, precis\u00e1vamos de algo que nos permitisse criar e-mails rapidamente sem codifica\u00e7\u00e3o e depois exportar o html.\n\n<img class=\"embed-center\" src=\"https:\/\/storage.googleapis.com\/wpgcbucket\/wp\/2019\/05\/00a5914c-membermouse-email-newsletter.png\" alt=\"\" width=\"500\" height=\"453\" \/>\n\nO BeePro tem uma curva de aprendizado f\u00e1cil e uma interface de usu\u00e1rio simples. Foi um salvador de vidas. E, embora o Drip agora tenha um excelente construtor visual, ainda usamos o BeePro (porque se n\u00e3o est\u00e1 quebrado, n\u00e3o conserte).\n\n<hr \/>\n\n<img class=\"embed-center\" src=\"https:\/\/storage.googleapis.com\/wpgcbucket\/wp\/2019\/05\/0dad7751-slack-logo.png\" alt=\"\" width=\"200\" height=\"50\" \/>\n<h3><strong>Slack<\/strong><\/h3>\nSomos uma empresa virtual, portanto, a comunica\u00e7\u00e3o eficaz \u00e9 <strong>essenciais<\/strong>. Enter Slack.\n\nFor us, Slack is so much more than a replacement for email. It\u2019s our virtual communication center and hangout zone. While everyone on the MemberMouse team lives in the United States, we\u2019re spread out across just about every time zone. Slack helps us talk in real-time, notify team members of important information, and congratulate each other on a job well done.\n\n<img class=\"embed-center\" src=\"https:\/\/storage.googleapis.com\/wpgcbucket\/wp\/2019\/05\/2099dfc1-membermouse-slack-channel.png\" alt=\"\" width=\"500\" height=\"329\" \/>\n\nTemos diferentes canais configurados para cada grupo principal da nossa equipe: Sucesso do Cliente, Desenvolvimento e Marketing. Mas tamb\u00e9m temos um canal geral onde todos n\u00f3s mantemos contato, compartilhamos o que estamos fazendo e, \u00e0s vezes, publicamos GIFs engra\u00e7ados como este...\n\n<img class=\"embed-center\" src=\"https:\/\/media.giphy.com\/media\/yoJC2GnSClbPOkV0eA\/giphy.gif\" alt=\"\" \/>\n\nO que \u00e9 \u00f3timo \u00e9 que temos o Slack conectado a muitas das outras ferramentas SaaS que usamos. Assim, podemos acompanhar facilmente nosso progresso em projetos por meio do Monday, enviar uma postagem de blog ou um rascunho de artigo de suporte do Google Drive ou participar de uma chamada de videoconfer\u00eancia por meio do Zoom. Al\u00e9m disso, o incr\u00edvel aplicativo m\u00f3vel do Slack facilita a verifica\u00e7\u00e3o e a resposta a notifica\u00e7\u00f5es quando estamos em tr\u00e2nsito.\n\n<hr \/>\n\n<img class=\"embed-center\" src=\"https:\/\/storage.googleapis.com\/wpgcbucket\/wp\/2019\/05\/dd62834b-calendly-logo.png\" alt=\"\" width=\"231\" height=\"60\" \/>\n<h3><strong>Calendly <\/strong><\/h3>\nAhh\u2026 Calendly. We love you.\n\nThis simple and elegant tool makes scheduling calls and meetings with people outside of our organization so much easier. What\u2019s so great about this tool is that you can create meeting times of different lengths, and let the person you\u2019re communicating with choose which one is best for them. Plus, it syncs up with our Google Calendars so we never run the risk of double booking ourselves.\n\nWhether we\u2019re setting up a time to chat with a potential guest on <a href=\"https:\/\/membermouse.com\/pt\/empresario-de-assinaturas\/\" target=\"_blank\" rel=\"noopener noreferrer\">Nosso podcast<\/a> ou para falar com algu\u00e9m que tenha d\u00favidas sobre os recursos de nosso Plano Avan\u00e7ado, o Calendly elimina todo o inc\u00f4modo da velha troca de e-mails.\n<p style=\"text-align: center;\"><em>Quando funciona para voc\u00ea?<\/em><\/p>\n<p style=\"text-align: center;\"><em>Que tal ter\u00e7a-feira?<\/em><\/p>\n<p style=\"text-align: center;\"><em>A ter\u00e7a-feira n\u00e3o \u00e9 boa, e a quarta-feira?<\/em><\/p>\n<p style=\"text-align: center;\"><em>Quarta-feira est\u00e1 totalmente reservada... por que voc\u00ea n\u00e3o envia algumas datas que sejam boas para voc\u00ea...<\/em><\/p>\nAfter a while, this starts to feel like we\u2019re living in a Monty Python sketch!\n\nWith Calendly, all we have to do is send over our link, and the person we\u2019re coordinating with can simply pick the best time for them. The appointment is then added to our calendars.\n\n<hr \/>\n\n<img class=\"embed-center\" src=\"https:\/\/storage.googleapis.com\/wpgcbucket\/wp\/2019\/05\/fb7046d9-zoom-logo.png\" alt=\"\" width=\"184\" height=\"42\" \/>\n<h3><strong>Zoom <\/strong><\/h3>\nO Zoom \u00e9 uma excelente ferramenta de videoconfer\u00eancia. Ela \u00e9 especialmente \u00fatil porque facilita muito o compartilhamento de v\u00eddeo e de telas. O Zoom \u00e9 a ferramenta que usamos para chamadas aprofundadas com nossos clientes e reuni\u00f5es de equipe em que s\u00e3o necess\u00e1rias telas ou v\u00eddeo. Uma coisa que adoramos no Zoom \u00e9 a possibilidade de fazer enquetes com os participantes em nosso hor\u00e1rio de expediente. Com o Zoom, \u00e9 f\u00e1cil lan\u00e7ar uma enquete simples e avaliar o que as pessoas est\u00e3o mais interessadas em ouvir.\n\n<img class=\"embed-center\" src=\"https:\/\/storage.googleapis.com\/wpgcbucket\/wp\/2019\/05\/f024b814-zoom-office-hours.png\" alt=\"\" width=\"500\" height=\"283\" \/>\n\nAl\u00e9m disso, podemos ativar o som dos convidados se eles estiverem interessados em ter discuss\u00f5es individuais sobre suas situa\u00e7\u00f5es espec\u00edficas. O Zoom tamb\u00e9m facilita a grava\u00e7\u00e3o de nossas reuni\u00f5es, para que possamos fazer upload de v\u00eddeos para o YouTube mais tarde e envi\u00e1-los para as pessoas que n\u00e3o puderam participar ao vivo.\n\n<hr \/>\n\n<img class=\"embed-center\" src=\"https:\/\/storage.googleapis.com\/wpgcbucket\/wp\/2019\/05\/353cc135-buffer-logo.png\" alt=\"\" width=\"200\" height=\"42\" \/>\n<h3><strong>Buffer<\/strong><\/h3>\nO Buffer \u00e9 a nossa ferramenta pr\u00e1tica de agendamento de m\u00eddia social. Voc\u00ea sabia que publicamos nas m\u00eddias sociais, certo? Se n\u00e3o, siga nosso <a href=\"https:\/\/twitter.com\/MemberMouse\" target=\"_blank\" rel=\"noopener noreferrer\">Conta no Twitter<\/a> e <a href=\"https:\/\/www.facebook.com\/membermouse\/\" target=\"_blank\" rel=\"noopener noreferrer\">curtir nossa p\u00e1gina no Facebook<\/a>!\n\nBuffer makes scheduling and batching our social media content a breeze. It\u2019s so nice to just sit down and schedule an entire week\u2019s worth of posts across our main platforms. This helps save our team time, energy, and effort. Buffer\u2019s engagement analytics are also helpful in showing us the content our audience likes the most.\n\n<img class=\"embed-center\" src=\"https:\/\/storage.googleapis.com\/wpgcbucket\/wp\/2019\/05\/04e6d30f-membermouse-buffer-retweet.png\" alt=\"\" width=\"500\" height=\"631\" \/>\n\n<strong>Dica profissional<\/strong>: Voc\u00ea sabia que com o Buffer \u00e9 poss\u00edvel programar retweets? Adoramos esse recurso porque voc\u00ea pode garantir que compartilhar\u00e1 algo de que gosta sem enviar spam para o seu feed.\n\n<hr \/>\n\n<img class=\"embed-center\" src=\"https:\/\/storage.googleapis.com\/wpgcbucket\/wp\/2019\/05\/b0ca4023-uberconference-logo.png\" alt=\"\" width=\"255\" height=\"60\" \/>\n<h3><strong>UberConfer\u00eancia<\/strong><\/h3>\nSe essa lista de ferramentas de que estamos falando aqui representa um taco em um conjunto de tacos de golfe, a UberConference \u00e9 definitivamente a nossa cunha de areia. Talvez n\u00e3o usemos essa ferramenta todos os dias, mas quando estamos em uma situa\u00e7\u00e3o dif\u00edcil e nos encontramos em uma armadilha de areia (<em>ok... a analogia com o golfe termina aqui<\/em>), we\u2019re sure glad UberConference is around.\n\nYou see, despite having so many different communication options\u2026 Zoom, ZenCastr, Skype, Phone, etc\u2026 there are just times when these tools don\u2019t work for everyone involved. This is where UberConference comes into play.\n\nUberConference is a digital conferencing tool that lets you have your own channel or \u201croom\u201d to have and record calls. What we love about this tool is that not only can you join it from your computer, but you can also call in and join by telephone. Yep, that\u2019s right!\n\n<img class=\"embed-center\" src=\"https:\/\/storage.googleapis.com\/wpgcbucket\/wp\/2019\/05\/b4a8302d-uberconference-membermouse-channel.png\" alt=\"\" width=\"500\" height=\"430\" \/>\n\n<b>Veja como o usamos:<\/b>\n\nLet\u2019s say that we\u2019re doing a pre-interview with a potential podcast guest. We typically do these calls in our ZenCastr channel, since that\u2019s the tool we actually use to record our podcasts. But, if our guest is having a problem on their end, their computer crashes, or some other technological voodoo is occurring, we can always fall back on our UberConference channel. It\u2019s easy to just send them the phone number, have them join, and record. After the call (if you choose to record) UberConference sends you a nice email with a link to download the audio from the call. So nice and easy!\n\nSomething that cracks us up about UberConference is the selection of music you can use for your <em>m\u00fasica de espera<\/em>. Our favorite? That one goes to Rick Astley's 1987 classic, \"Never Gonna Give You Up.\" Yep. It's really an option.\n<img class=\"embed-center\" src=\"https:\/\/storage.googleapis.com\/wpgcbucket\/wp\/2019\/05\/8d6a9137-uberconference-hold-music.png\" alt=\"\" width=\"636\" height=\"60\" \/>\n\n<hr \/>\n\n<img class=\"embed-center\" src=\"https:\/\/storage.googleapis.com\/wpgcbucket\/wp\/2019\/05\/8c6c6da5-asana-logo.png\" alt=\"\" width=\"200\" height=\"40\" \/>\n<h3><strong>Asana<\/strong><\/h3>\nAsana is our bread-and-butter project management tool. Not only is it great for managing tasks and assignments across teams, it\u2019s also perfect for self-management. With the type of work we do here at MemberMouse and the level of detail involved in our projects, it\u2019s so nice to be able to break down our tasks into bite-sized chunks.\n\nWhile we might not be as obsessive about this as our recent podcast guest, <a href=\"https:\/\/membermouse.com\/pt\/podcast\/ganhar-dinheiro-on-line-moneylab\/\" target=\"_blank\" rel=\"noopener noreferrer\">Matt Giovanisci<\/a>Se dermos uma olhada em nossos projetos Asana, veremos tarefas bem divididas, como...\n\n<img class=\"embed-center\" src=\"https:\/\/storage.googleapis.com\/wpgcbucket\/wp\/2019\/05\/d55734f2-asana-membermouse-task-list.png\" alt=\"\" width=\"600\" height=\"224\" \/>\n\nA Asana nos ajuda a manter todos em dia com as tarefas, a nos comunicarmos uns com os outros sobre os nossos projetos de forma organizada e a obter aquela agrad\u00e1vel dose de dopamina quando atingimos a marca de verifica\u00e7\u00e3o verde.\n\n<hr \/>\n\n<img class=\"embed-center\" src=\"https:\/\/storage.googleapis.com\/wpgcbucket\/wp\/2019\/05\/d0456296-monday-logo.png\" alt=\"\" width=\"250\" height=\"45\" \/>\n<h3><strong>Segunda-feira<\/strong><\/h3>\nBut\u2026 we also use Monday for project management as well. I know. Why do we need two project management tools?\n\nWell, the thing is that earlier this year we decided to give Monday a shot. It seems perfectly designed and structured for some of the projects that might get a bit tangled up in Asana.\n\n<img class=\"embed-center\" src=\"https:\/\/storage.googleapis.com\/wpgcbucket\/wp\/2019\/05\/9e3c9ce5-membermouse-monday-workflow.png\" alt=\"\" width=\"500\" height=\"308\" \/>\n\nSo far, we are really liking this tool and it does make tracking the progress of a project really easy. We love the nice visuals of the tool. With one glance at a project board, we can see grey, red, yellow, or green. Immediately, we know where we are with the project and what the next steps are.\n\nWe might even move everything over to Monday by the end of the year. I guess you\u2019ll have to come back to this post later on and find out what we did!\n\n<hr \/>\n\n<img class=\"embed-center\" src=\"https:\/\/storage.googleapis.com\/wpgcbucket\/wp\/2019\/05\/4c5cf469-zencastr-logo.png\" alt=\"\" width=\"200\" height=\"45\" \/>\n<h3><strong>Zencastr<\/strong><\/h3>\nIf you have a podcast, are thinking about starting a podcast, or just want to record high-quality audio interviews between people in separate locations, Zencastr is the answer to your prayers!\n\nHere\u2019s a little context before we get into what we love about Zencastr:\n\nLast year, we started a podcast. It\u2019s called <a href=\"https:\/\/membermouse.com\/pt\/empresario-de-assinaturas\/\" target=\"_blank\" rel=\"noopener noreferrer\">Podcast do Empreendedor de Assinaturas<\/a>. This was a brand-new venture for us here at MemberMouse, something we\u2019ve never tried before. And the thing about starting new projects, is that you don\u2019t know what you don\u2019t know.\n\nOur very first episodes were recorded with UberConference. That makes sense, right? The only problem was the audio quality of the recording was very sub-optimal. UberConference is great for recording a call for note-taking purposes\u2026 but the audio quality of the recording just sounded unprofessional. To get into the nitty-gritty details here a bit, the main problem was that UberConference condenses all recordings into one .mp3 file. And, it does this thing where it automatically fades people\u2019s voices in and out when two people are talking at the same time. This is great for conference calls, but horrible for podcasters.\n\nPlus, everyone on the podcast team is a bit of an audio nerd\u2026 so these low-quality recordings just weren\u2019t cutting it. Once we knew what the problem was, we went looking for a solution. This is where Zencastr comes it.\n\n<img class=\"embed-center\" src=\"https:\/\/storage.googleapis.com\/wpgcbucket\/wp\/2019\/05\/bae63f23-membermouse-zencastr-channel.png\" alt=\"\" width=\"500\" height=\"399\" \/>\n\nO que \u00e9 incr\u00edvel no Zencastr \u00e9 que cada participante da chamada recebe sua pr\u00f3pria grava\u00e7\u00e3o de \u00e1udio individual. Isso significa que cada participante tem seu \u00e1udio gravado localmente por meio do microfone que estiver usando. No final da grava\u00e7\u00e3o, essa faixa de \u00e1udio individual \u00e9 carregada no Zencastr, onde podemos fazer o download e edit\u00e1-la. \u00c9 realmente o sonho de um podcaster!\n\n<hr \/>\n\n<img class=\"embed-center\" src=\"https:\/\/storage.googleapis.com\/wpgcbucket\/wp\/2019\/05\/688ed7b4-adobe-logo.png\" alt=\"\" width=\"200\" height=\"46\" \/>\n<h3><strong>Adobe Creative Suite<\/strong><\/h3>\nO que podemos dizer sobre a Adobe que ainda n\u00e3o tenha sido dito? \u00c9 o padr\u00e3o ouro para edi\u00e7\u00e3o de fotos, gr\u00e1ficos e ilustra\u00e7\u00f5es. Usamos o Photoshop para editar as fotos que usamos no blog, gr\u00e1ficos para nosso site e v\u00eddeos para nosso canal no YouTube. \u00c9 uma ferramenta de valor inestim\u00e1vel e adoramos o fato de eles terem mudado para o modelo de assinatura mensal. Em vez de desembolsar centenas ou milhares de d\u00f3lares adiantados por um software que eventualmente precisar\u00e1 ser atualizado, podemos pagar uma fra\u00e7\u00e3o desse valor em uma assinatura mensal do software.\n\n<hr \/>\n\n<img class=\"embed-center\" src=\"https:\/\/storage.googleapis.com\/wpgcbucket\/wp\/2019\/05\/45b8553f-canva-logo.png\" alt=\"\" width=\"100\" height=\"100\" \/>\n<h3><strong>Canva <\/strong><\/h3>\n<a href=\"https:\/\/www.canva.com\/\" target=\"_blank\" rel=\"noopener noreferrer nofollow\">Canva<\/a> \u00e9 uma esp\u00e9cie de nosso \"Photoshop Light\". Ele torna o design de gr\u00e1ficos de m\u00eddia social e outras imagens muito r\u00e1pido e f\u00e1cil. Al\u00e9m disso, eles t\u00eam uma excelente biblioteca de gr\u00e1ficos que podemos adicionar facilmente aos nossos projetos.\n\n<img class=\"embed-center\" src=\"https:\/\/storage.googleapis.com\/wpgcbucket\/wp\/2019\/05\/c129274e-membermouse-canva-graphics.png\" alt=\"\" width=\"500\" height=\"547\" \/>\n\nUm de nossos recursos favoritos do Canva \u00e9 a capacidade de criar e trabalhar com modelos. Criamos muitas imagens que s\u00e3o basicamente as mesmas. E o Canva nos ajuda a economizar tempo e a trabalhar de forma mais inteligente, evitando a duplica\u00e7\u00e3o de trabalho.\n\n<hr \/>\n\n<img class=\"embed-center\" src=\"https:\/\/storage.googleapis.com\/wpgcbucket\/wp\/2019\/05\/98c0a297-wistia-logo.png\" alt=\"\" width=\"200\" height=\"31\" \/>\n<h3><strong>Wistia<\/strong><\/h3>\nSe voc\u00ea j\u00e1 visitou nossa central de suporte, provavelmente j\u00e1 viu pelo menos um das dezenas de v\u00eddeos de suporte que temos. Esses v\u00eddeos mostram aos nossos clientes como fazer tudo com o MemberMouse, desde a configura\u00e7\u00e3o de n\u00edveis de associa\u00e7\u00e3o, o uso de SmartTags e a explica\u00e7\u00e3o de nossos recursos avan\u00e7ados.\n\n<img class=\"embed-center\" src=\"https:\/\/storage.googleapis.com\/wpgcbucket\/wp\/2019\/05\/b14455f1-membermouse-wistia-support-videos.png\" alt=\"\" width=\"500\" height=\"426\" \/>\n\nTodos esses v\u00eddeos est\u00e3o hospedados na Wistia. A Wistia n\u00e3o apenas nos fornece hospedagem de v\u00eddeo confi\u00e1vel e de alta qualidade, mas sua plataforma tamb\u00e9m nos fornece m\u00e9tricas importantes e estat\u00edsticas de rastreamento sobre nossos v\u00eddeos.\n\n<hr \/>\n\n<img class=\"embed-center\" src=\"https:\/\/storage.googleapis.com\/wpgcbucket\/wp\/2019\/05\/782fe993-fogbugz-logo.png\" alt=\"\" width=\"182\" height=\"75\" \/>\n<h3><strong>Fogbugz <\/strong><\/h3>\nFogbugz is the tool our development team uses to track issues and (you guessed it) bugs that pop up in the MemberMouse platform.\n\nAny time an issue comes up inside of MemberMouse, we track everything related to it with Fogbugz. We also use to plan upcoming platform updates and new version releases. Once a bug is identified and a fix is implemented, we commit it to the code repository. Fogbugz tracks it from here and helps our team keep a close eye on it. This is great because we have records of all the original issues and what we did to fix it. Our development team likes using Fogbugz because all of these things would be tricky to do otherwise.\n\n<hr \/>\n\n<img class=\"embed-center\" src=\"https:\/\/storage.googleapis.com\/wpgcbucket\/wp\/2019\/05\/0cbca15e-deputy-logo.png\" alt=\"\" width=\"200\" height=\"38\" \/>\n<h3><strong>Delegado<\/strong><\/h3>\nComo somos uma empresa virtual, n\u00e3o temos um \"rel\u00f3gio de ponto\" real em que a nossa equipe possa bater o ponto de entrada e de sa\u00edda. \u00c9 a\u00ed que entra o Deputy. O Deputy facilita o controle de nossas horas, o gerenciamento de solicita\u00e7\u00f5es de folga e a aprova\u00e7\u00e3o de per\u00edodos de pagamento. Quer estejamos marcando o ponto de entrada ou de sa\u00edda em nossos laptops ou telefones, o Deputy est\u00e1 l\u00e1 para nos manter no caminho certo.\n\n<hr \/>\n\n<img class=\"embed-center\" src=\"https:\/\/storage.googleapis.com\/wpgcbucket\/wp\/2019\/05\/99110341-gusto-logo.png\" alt=\"\" width=\"200\" height=\"52\" \/>\n<h3><strong>Gosto<\/strong><\/h3>\nO Gusto \u00e9 basicamente nosso departamento de RH virtual. Essa ferramenta \u00e9 incr\u00edvel. Ela torna o manuseio da folha de pagamento e dos impostos f\u00e1cil e simples. Adoramos o fato de poder gerenciar o hist\u00f3rico da folha de pagamento, contratados e funcion\u00e1rios, dep\u00f3sitos diretos e documentos fiscais, tudo em um s\u00f3 lugar.\n\n<hr \/>\n\n<img class=\"embed-center\" src=\"https:\/\/storage.googleapis.com\/wpgcbucket\/wp\/2019\/05\/362d18f8-freshworks-logo.png\" alt=\"\" width=\"200\" height=\"40\" \/>\n<h3><strong>FreshWorks<\/strong><\/h3>\nWe\u2019re big fans of the FreshWorks suite here at MemberMouse. We primarily use two of their tools (FreshDesk and FreshSales) to help us communicate with our customers and prospects in the most efficient way possible. If you've ever contacted our friendly and helpful support team, a ticket was opened up for you.\n\nYou see, we run our entire support ticketing system through FreshDesk. It helps us quickly answer your questions and find solutions to any issues you may encounter when building your membership site. What\u2019s great about all of this is that these two tools link up with FreshSales so we can track, manage, and follow up with our leads and prospective customers.\n\n<hr \/>\n\n<img class=\"embed-center\" src=\"https:\/\/storage.googleapis.com\/wpgcbucket\/wp\/2019\/05\/9e366292-hellobar-logo.png\" alt=\"\" width=\"200\" height=\"56\" \/>\n<h3><strong>Ol\u00e1Bar<\/strong><\/h3>\nHave you opted-in for our newsletter? If so, thank you! If not\u2026 what\u2019s stopping you? ;-)\n\nThe dropdown bar at the top of the page (<em>olhe para cima... voc\u00ea provavelmente pode v\u00ea-lo<\/em>) facilita a ades\u00e3o de nossos visitantes \u00e0 nossa lista de e-mails. O HelloBar est\u00e1 conectado \u00e0 nossa conta do Drip, portanto, a partir da\u00ed, tudo \u00e9 tratado por meio dos poderosos recursos de automa\u00e7\u00e3o do Drip. Tamb\u00e9m usamos o HelloBar para ofertas especiais e vendas. \u00c9 uma ferramenta \u00fatil e excelente para dizer \"Oi!\" aos visitantes do nosso site e inform\u00e1-los sobre o que est\u00e1 acontecendo no MemberMouse.\n\n<hr \/>\n\n<img class=\"embed-center\" src=\"https:\/\/storage.googleapis.com\/wpgcbucket\/wp\/2019\/05\/ea0b9619-typeform-logo.png\" alt=\"\" width=\"200\" height=\"116\" \/>\n<h3><strong>TipoFormul\u00e1rio<\/strong><\/h3>\nO TypeForm \u00e9 nossa principal ferramenta de pesquisa. Ele nos ajuda a obter feedback essencial de nossos clientes para que possamos melhorar continuamente nossa plataforma e nos concentrar nos aspectos que s\u00e3o importantes para voc\u00ea. Al\u00e9m disso, ele se integra ao Drip para que possamos criar tags e acionadores a partir das respostas que recebemos. Com o TypeForm, \u00e9 f\u00e1cil compartilhar os resultados da pesquisa com toda a nossa equipe. Dessa forma, todos est\u00e3o na mesma p\u00e1gina.\n\n<hr \/>\n\n<img class=\"embed-center\" src=\"https:\/\/storage.googleapis.com\/wpgcbucket\/wp\/2019\/05\/9fb8b0b9-stripe-paypal-logos.png\" alt=\"\" width=\"366\" height=\"50\" \/>\n<h3><strong>Stripe &amp; Paypal <\/strong><\/h3>\nStripe and Paypal are the two payment processors that we use here at MemberMouse to collect payments from our customers. While the majority of our payments go through Stripe, we love having Paypal for our customers who prefer to use their platform. Paypal is great because it is so easy to use, it\u2019s essentially a virtual wallet for people online. Plus, you\u2019re able to pay directly from a checking account with PayPal, which isn\u2019t an option with Stripe.\n\nThrough Stripe\u2019s powerful reporting and analytic features, we get key insights into the financial health of our business. And PayPal\u2019s reporting, well\u2026. not so much.\n\n<hr \/>\n\n<img class=\"embed-center\" src=\"https:\/\/storage.googleapis.com\/wpgcbucket\/wp\/2019\/05\/60ab74ac-idevaffiliate-logo.png\" alt=\"\" width=\"337\" height=\"50\" \/>\n<h3><strong>iDevAffiliate<\/strong><\/h3>\nO iDevAffiliate \u00e9 a ferramenta que usamos para gerenciar nossos <a href=\"https:\/\/affiliates.membermouse.com\/\" target=\"_blank\" rel=\"noopener noreferrer\">rede de afiliadas<\/a>. Essa ferramenta nos ajuda a entender quem s\u00e3o os afiliados e como est\u00e1 o desempenho deles. Ela gerencia o rastreamento, os pagamentos e se integra perfeitamente ao MemberMouse. Isso significa que podemos rastrear o valor do cliente vital\u00edcio dos membros que chegam at\u00e9 n\u00f3s por meio de diferentes afiliados. Isso \u00e9 fundamental para nos ajudar a entender quem s\u00e3o os melhores clientes e de onde eles v\u00eam. E isso nos leva \u00e0 nossa pr\u00f3xima e \u00faltima ferramenta...\n\n<hr \/>\n\n<img class=\"embed-center\" src=\"https:\/\/storage.googleapis.com\/wpgcbucket\/wp\/2019\/05\/a68e6a7a-membermouse-logo.png\" alt=\"\" width=\"404\" height=\"50\" \/>\n<h3><strong>MembroMouse<\/strong><\/h3>\nLast but certainly not least is MemberMouse.\n\nWait\u2026 what?\n\nYep! We use MemberMouse to run and manage MemberMouse!\n\nLike our customers, MemberMouse is a subscription, member-based business. For us, MemberMouse manages everything from product licensing, membership management, payment processing, sending email notifications like receipts, affiliate tracking, and advanced reporting. If you\u2019ve ever wanted to see an example of <a href=\"https:\/\/www.hostingadvice.com\/blog\/grow-your-membership-site-with-membermouse\/\" target=\"_blank\" rel=\"noopener noreferrer\">MembroMouse<\/a> em a\u00e7\u00e3o, voc\u00ea est\u00e1 olhando para ele!\n\n<img class=\"embed-center\" src=\"https:\/\/storage.googleapis.com\/wpgcbucket\/wp\/2019\/05\/2396836a-membermouse-dashboard.png\" alt=\"\" width=\"500\" height=\"317\" \/>\n\nO que \u00e9 \u00f3timo \u00e9 que tamb\u00e9m podemos colocar em a\u00e7\u00e3o o poder de nossos pr\u00f3prios recursos avan\u00e7ados. Por exemplo, o MemberMouse rastreia o valor do cliente vital\u00edcio, o n\u00famero total de membros, as vendas de membros, as vendas de produtos e canais e muito mais. Podemos usar os mesmos recursos que criamos para nossos clientes para administrar nosso pr\u00f3prio neg\u00f3cio de associa\u00e7\u00e3o. Muito legal, n\u00e3o \u00e9?\n\n<hr \/>\n\n<h3><b>The Tools We Left Behind...<\/b><\/h3>\n<h4><i class=\"fa fa-times-circle\"><\/i><strong> Sum\u00f4<\/strong><\/h4>\nThere's only so many popups people can handle...\n<h4><i class=\"fa fa-times-circle\"><\/i><strong> Dropbox<\/strong><\/h4>\nThe transition to Dropbox Business drove us nuts! And when we tried to switch back to the regular plan, you started deleting our files! So we had to say \"Forget you!\" Google Drive has been serving us well since then!\n<h4><i class=\"fa fa-times-circle\"><\/i><strong> Hotjar<\/strong><\/h4>\nOh HotJar... You felt like an online dating site. Sure, it was fun to login once in awhile and see who's out there... but after a few sessions we started to feel a bit voyeuristic.\n<h4><i class=\"fa fa-times-circle\"><\/i><strong> Hist\u00f3ria completa<\/strong><\/h4>\nHoly information overload, Batman! FullStory, we love you but you do truly live up to your elevator pitch... <em>como o Google Analytics com esteroides<\/em>. Se quisermos assistir a filmes, acho que vamos recorrer \u00e0 Netflix daqui para frente. O Google Analytics est\u00e1 fazendo um bom trabalho para n\u00f3s.\n<h4><i class=\"fa fa-times-circle\"><\/i><strong> FreshChat<\/strong><\/h4>\nFreshChat was great at first... but we just couldn't turn you off! Everyone here at MemberMouse does need to sleep occasionally... and leaving up an email address in chat was just annoying for our customers.\n<h4><i class=\"fa fa-times-circle\"><\/i><strong> SurveyGizmo<\/strong><\/h4>\nNa verdade, n\u00e3o temos nenhuma reclama\u00e7\u00e3o contra voc\u00ea, SurveyGizmo. Voc\u00ea nos serviu bem!\n<h4><i class=\"fa fa-times-circle\"><\/i><strong> MailChimp<\/strong><\/h4>\nSorry MailChimp... but Drip has got you beat when it comes to features, functionalities, automations, and workflows. It was fun while it lasted...\n\n<hr \/>\n\n<h3><b>Concluindo<\/b><\/h3>\nSo there you have it! We hope you\u2019ve enjoyed meeting our \"software colleagues,\" so to speak.\n\nAll of these tools and services help us keep our day-to-day operations running smoothly, communicate effectively with our community, and ultimately provide the best possible membership and subscription software and service to our customers.\n\nWe love hearing from our customers, community of developers, and podcast guests about the different tools and products they're using to build, grow, and optimize their businesses. And, we'd love to hear from you about your favorite tools and software products.\n\nWhat tools do you use to build, grow, and optimize your online business?\n\nJoin our discussion and leave us a comment below!","protected":false},"excerpt":{"rendered":"<p>Se voc\u00ea est\u00e1 criando um neg\u00f3cio on-line, temos certeza de que entende as alegrias e frustra\u00e7\u00f5es que v\u00eam com a sele\u00e7\u00e3o e o trabalho com ferramentas on-line. Nesta postagem, vamos aos bastidores e mostraremos as ferramentas que usamos para administrar o MemberMouse.<\/p>","protected":false},"author":20918,"featured_media":5097,"comment_status":"open","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"_acf_changed":false,"om_disable_all_campaigns":false,"_strive_editorial_status":"not-started","_strive_copy_of":0,"_monsterinsights_skip_tracking":false,"_monsterinsights_sitenote_active":false,"_monsterinsights_sitenote_note":"","_monsterinsights_sitenote_category":0,"_strive_checklists":"\"\"","_strive_active_checklist":"","_strive_post_notes":"","footnotes":""},"categories":[77,117],"tags":[],"class_list":["post-5093","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-integration","category-mm-dash"],"acf":[],"aioseo_notices":[],"_links":{"self":[{"href":"https:\/\/membermouse.com\/pt\/wp-json\/wp\/v2\/posts\/5093","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/membermouse.com\/pt\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/membermouse.com\/pt\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/membermouse.com\/pt\/wp-json\/wp\/v2\/users\/20918"}],"replies":[{"embeddable":true,"href":"https:\/\/membermouse.com\/pt\/wp-json\/wp\/v2\/comments?post=5093"}],"version-history":[{"count":0,"href":"https:\/\/membermouse.com\/pt\/wp-json\/wp\/v2\/posts\/5093\/revisions"}],"wp:featuredmedia":[{"embeddable":true,"href":"https:\/\/membermouse.com\/pt\/wp-json\/wp\/v2\/media\/5097"}],"wp:attachment":[{"href":"https:\/\/membermouse.com\/pt\/wp-json\/wp\/v2\/media?parent=5093"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/membermouse.com\/pt\/wp-json\/wp\/v2\/categories?post=5093"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/membermouse.com\/pt\/wp-json\/wp\/v2\/tags?post=5093"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}