Mapeamento de pacotes para listas de discussão

Antes de ler este artigo, certifique-se de ter configurado o MemberMouse com seu provedor de serviços de e-mail. Leia este artigo para Saiba mais sobre a integração com um provedor de serviços de e-mail.

After you’ve configured your email service provider on the Integrações de e-mail e clique na guia Configurar você verá uma seção denominada Mapeamentos de pacotes. By mapping bundles to your mailing lists, MemberMouse will automatically update the mailing lists when bundles are added or removed from a member’s account.

As you add bundle mappings they will be displayed in table which will display the name of the bundle, the mailing list that members should be added to when the bundle is active on their account and the mailing list that members should be added to when the bundle is canceled/paused on their account. From this table you can click the ‘pencil’ icon to edit the mapping or the ‘red trashcan’ icon to remove the mapping.

Criar mapeamentos de pacotes

1. Clique no botão Criar mapeamento de pacote para criar um mapeamento de pacote.
   
   
2. Selecione o pacote que deseja mapear para uma lista de mala direta.
   
   
   
   
3. Select the mailing list that you want members added to when the bundle is active on a member’s account. If you have a Lista cancelada definidos também, os membros serão removidos dessa lista quando o pacote se tornar ativo.
   
   
   
   
4. Select the mailing list that you want members added to when the bundle selected above is canceled, paused or expired on a member’s account. If you have an Lista ativa definidos também, os membros serão removidos dessa lista quando o pacote for cancelado ou pausado.
   
   
   
   
5. Clique no botão Salvar mapeamento de pacotes para salvar o mapeamento do pacote.

Observação: Once you’ve mapped your bundles to mailing lists in your email service provider, going forward all members who are associated with those bundles with be automatically processed by MemberMouse and added to the appropriate mailing list. Members who had the bundles prior to this configuration will not automatically be added to the mailing lists. Read this article to Saiba como importar membros com pacotes existentes para uma lista de e-mails.

If a member updates their user information on the My Account page, or if an administrator updates a user’s information via the Manage Member area, such as their name or email, MemberMouse will recognize this change and update the information within your email integration automatically.

Solução de problemas

If you’re not seeing the list mappings or list changes are not appearing as expected:

• Make sure that you don’t have any special characters in the mailing list names on your email service provider.
  
• Verifique se as chaves de API do provedor estão corretas.
  
• Verifique se os usuários afetados foram registrados depois que a conta foi configurada no MemberMouse.