Using MemberMouse definitely helps with customer service as the software makes it easy for members to purchase, cancel or update their payment information. We increased sales 500% in 60 days after deciding what our core product offering will be and offering members a trial. The average daily revenue has increased and our monthly revenue doubled each month for the first 90 days.
I basically run this site myself, from anything technical to customer support. I appreciate the self-service tools provided by your system so members can manage their accounts without my intervention. Your automated email notifications saves a lot of time when customers are past due with their accounts. It just works.
Your plugin is solid. Thanks for developing such a great product and I'm happy to be supporting the on-going development of the best membership plugin out there!
Cynthia is the Head of Customer Experience for MemberMouse.