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Manage Members FAQ

Frequently asked questions about managing members

How do I just collect an email address and then someone can access protected content?

Often you might not want the first interaction with visitors to be a purchase. You just want to add them...

How do I create a member signup form?

There are two ways to use signup forms in MemberMouse, and both can be present on your site at the...

What’s the Difference Between Pausing and Canceling an Account

From every perspective, except account access and content protection, pausing an account is the same as canceling an account. When...

Why is there a discrepancy between the number of members I see reported?

This is likely occurring because the numbers on the MemberMouse main section of the dashboard is your “Active” members. Whereas...

How do I create a complimentary account?

You can easily give a member access to a paid bundle or membership level for free. How to Comp a...