1. Home
  2. Knowledge Base
  3. FAQ
  4. Product Settings FAQ

Product Settings FAQ

Frequently asked questions regarding creating products, memberships, bundles and coupons

Do I have to have a free membership level?

Yes, the Free Membership Level is there as a default. This is because every customer that signs up on your...

Is there a way to apply a coupon retroactively in the admin area?

There is no way to retroactively apply a coupon to an order that's been placed.  If the coupon you hoped...

Can I change the price of a product once it’s been purchased?

If you want to edit a product and it has been purchased at least once you'll see the following message...

Does changing a current membership level affect existing members?

No. When you make changes to an existing product, bundle, or membership level, this only affects new members signing up. For...