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Pre-Sales FAQ

Thinking about MemberMouse? Here are some questions others in your place frequently ask

Can I have both PayPal and Stripe payment options on my checkout page?

Yes, you can configure both Stripe and PayPal as payment methods and display buttons for both on your checkout page....

If I have a PayPal integration enabled, do one-click upsells work?

1-Click Purchase Links operate dynamically, based on the member's Payment Method. If the member has used a card-on-file payment method, 1-Click upsells...

If a customer buys via Stripe, and then later buys an upsell, do they have to enter card details again?

If the customer is logged in and they purchase the upsell using a link you have formatted as a 1-click...

Is it possible to do 1-click upsells if a customer buys a product instead of a membership?

Once a customer has made a single purchase, whether a product, membership or bundle, their card will be on file...

What about file protection of video tutorials?

MemberMouse protects WordPress pages and posts and offers a robust access control system that prevents unauthorized access. Many people who...

Does MemberMouse offer tax or VAT support?

Currently MemberMouse doesn't have native support for taxes or VAT. We recognize the importance of providing tax support and our...

Can I sell physical goods?

MemberMouse products can be associated with physical goods and have flat rate shipping costs added at the time of purchase...

What Payment Providers do you integrate with?

With MemberMouse, you can configure two types of payment methods: onsite and offsite. Onsite payment methods allow you to collect...

What Email Providers do you integrate with?

MemberMouse gives you the ability to link your user lists natively with several different email providers. To see detailed configuration...

Can I create a recurring subscription term of longer than 1 year?

The limit on subscription payments is 1 year. The reason for this is that some payment methods (such as PayPal)...