Pre-Sales FAQ

Thinking about MemberMouse? Here are some questions others in your place frequently ask

Do you use SSL certificates for secured payments?

The security setup needed to accept payments comes from the server itself, and is not part of the MemberMouse plugin....

Can I tailor pages and content for a specific member?

Yes, MemberMouse has a large library of SmartTags which allow you deliver dynamic content on any page based on information...

Does MemberMouse support split testing?

The actual process of split-testing would have to be handled externally – MemberMouse doesn't provide a split-testing service or methods...

Is it possible to offer memberships with a limited time to my customers?

If you want to shut off the ability for people to sign up for a membership level past a certain...

Can billing information be transferred to MemberMouse?

The Import Wizard will import all of your members, their account information and their appropriate access rights into MemberMouse. Unfortunately billing data can't be...

Can I use my existing CRM solution with MemberMouse?

MemberMouse has many of the same features as CRM software.  When checkouts are processed, customer information is stored in the Manage...

Are the order forms / checkout mobile responsive?

MemberMouse provides the functional components of the order form, but MemberMouse Core Pages, such as the Checkout Core Page, are setup as standard WordPress...

Can I export data from MemberMouse to accounting software like QuickBooks?

No. But some of our supported payment methods, such as Stripe, can export data directly into QuickBooks. Read Payment Methods Overview for more...

How does your system protect against piracy?

MemberMouse protects WordPress pages and posts and offers a robust access control system that prevents unauthorized access. To protect files...

Does MemberMouse support multiple currencies?

The MemberMouse plugin supports many currencies. Which currency you can use depends on which payment vendor you choose to integrate...