Pre-Sales FAQ

Thinking about MemberMouse? Here are some questions others in your place frequently ask

Is it possible to allow my customer to spread a payment over ‘X’ number of months?

In MemberMouse, you can set limited payment plans in the Product settings for an item.  You will place your monthly payment amount...

Can I sell a piece of content individually and also make it available for those who purchase a membership?

Yes, you can use MemberMouse to sell content or access to content (for example, courses) individually as a bundle (add-on), as well...

Can MemberMouse be used on a multisite?

WordPress multisite isn't something that we have official support for at the moment. The MemberMouse plugin will work on the...

If I integrate with Stripe, and later cancel MemberMouse, do the payments carry on in Stripe?

The answer to this question depends on which version of MemberMouse you are running. If you are on versions 3.0...

Can I translate MemberMouse pages into another language?

Yes. It’s possible to translate most text in the MemberMouse backend to the language of your choice using WordPress’ built-in localization feature....

Are caching plugins like W3 Total Cache compatible with MemberMouse?

They can be used with MemberMouse, but you will want to make sure that they are configured correctly to avoid...

Do members have the ability to download and upload documents for storage securely?

MemberMouse protects WordPress pages and posts, but you would need another plugin to control uploading and downloading of documents. The...

Can I create a recurring subscription term of longer than 1 year?

The limit on subscription payments is 1 year. The reason for this is that some payment methods (such as PayPal)...

What Email Providers do you integrate with?

MemberMouse gives you the ability to link your user lists natively with several different email providers. To see detailed configuration...

What Payment Providers do you integrate with?

With MemberMouse, you can configure two types of payment methods: onsite and offsite. Onsite payment methods allow you to collect...