Support, Implementation & Consultation Options
With our full array of support options, from self-service to full implementation, MemberMouse has your back. No matter what your goal or how you want to accomplish it, our team is at your service!
...then we've got you covered. From our extensive Knowledge Base to our best-in-class technical support to our weekly live Q&A's, the MemberMouse team provides all the resources necessary for do-it-yourself success!
At our weekly Office Hours, get answers to any question through a quick chat and screenshare with our Founder/CEO Eric Turnessen.
We offer one-off phone/video consultations for troubleshooting, feature and functionality review, or big picture strategies. Advanced Support is also a popular option for complex troubleshooting or hands-on implementation from our technical support team.
Whether you want to get up and running quickly, are looking for migration help, or need some flexible, in-depth support, we offer a service that's perfect for you.
Looking for help with a MemberMouse project like site design, custom development, or full-scale configuration? Check out our community of implementation partners.
We've teamed up with one of our preferred partners, MemberDev, to provide you with a true "all-in-one" membership site offering. From MemberMouse setup, powerful hosting, and even a custom theme, they've got you covered. It's designed to streamline your site build and maintenance without sacrificing style. If you want the ease of everything in one place and the freedom to customize, this is the service you've been looking for.
Visual Identity Group & MemberMouse have partnered up to provide marketing and performance optimization services to help scale and grow membership-based businesses like yours. Once you've achieved your initial success, the strategies that brought in that first wave of members have to be improved. Otherwise, you risk stagnation. Visual Identity Group understands how to define and implement thoughtful, strategic marketing efforts and is ready to put that power to work for you!