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First Steps for Troubleshooting

Look here for initial steps when you're encountering a technical issue

Troubleshooting Checklist

MemberMouse is a WordPress plugin and runs in the WordPress environment. MemberMouse has no control over this environment and can...

Using Safe Mode

3rd party software is commonly installed and run alongside the MemberMouse plugin within the WordPress environment. This can include themes,...

Plugins That Cause Problems

The following is a list of plugins that are known to cause issues in some configurations: Cache Plugins All cache...

Troubleshooting Plugin and Theme Conflicts

One of the benefits of using WordPress to power your website is that there are thousands of plugins and themes...

How To Get Fantastic Support

At MemberMouse, we pride ourselves in providing the highest level of customer support possible. We feel it is a major...

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