Troubleshooting Authorize.net


When running a test purchase through the checkout page with Authorize.net an error message is returned saying Phone number is required  or  Bill To Zip/Postal Code is required  or Card Code is required.


Authorize.net is returning this error because the form settings are configured in Authorize.net to ensure that these values are passed when a new order is placed. To keep this error from showing up you just need to modify the form settings in Authorize.net to make these values optional. Read this article to learn how to configure the Authorize.net form settings.

Was this article helpful?

Related Articles


Can’t find the answer you’re looking for?

Reach out to our Customer Success Team
Contact us!