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Pre-Sales FAQ

Thinking about MemberMouse? Here are some questions others in your place frequently ask

Are caching plugins like W3 Total Cache compatible with MemberMouse?

They can be used with MemberMouse, but you will want to make sure that they are configured correctly to avoid...

Can I translate MemberMouse pages into another language?

Yes. It’s possible to translate most text in the MemberMouse backend to the language of your choice using WordPress’ built-in localization feature....

If I integrate with Stripe, and later cancel MemberMouse, do the payments carry on in Stripe?

The answer to this question depends on which version of MemberMouse you are running. If you are on versions 3.0...

Can MemberMouse be used on a multisite?

WordPress multisite isn't something that we have official support for at the moment. The MemberMouse plugin will work on the...

Can I sell a piece of content individually and also make it available for those who purchase a membership?

Yes, you can use MemberMouse to sell content or access to content (for example, courses) individually as a bundle (add-on), as well...

Is it possible to allow my customer to spread a payment over ‘X’ number of months?

In MemberMouse, you can set limited payment plans in the Product settings for an item.  You will place your monthly payment amount...

Does MemberMouse support multiple currencies?

The MemberMouse plugin supports many currencies. Which currency you can use depends on which payment vendor you choose to integrate...

How does your system protect against piracy?

MemberMouse protects WordPress pages and posts and offers a robust access control system that prevents unauthorized access. To protect files...

Can I export data from MemberMouse to accounting software like QuickBooks?

No. But some of our supported payment methods, such as Stripe, can export data directly into QuickBooks. Read Payment Methods Overview for more...

Can I use my existing CRM solution with MemberMouse?

MemberMouse has many of the same features as CRM software.  When checkouts are processed, customer information is stored in the Manage...