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Pre-Sales FAQ

Thinking about MemberMouse? Here are some questions others in your place frequently ask

Can billing information be transferred to MemberMouse?

The Import Wizard will import all of your members, their account information and their appropriate access rights into MemberMouse. Unfortunately billing data can't be...

Is it possible to offer memberships with a limited time to my customers?

If you want to shut off the ability for people to sign up for a membership level past a certain...

Does MemberMouse support split testing?

The actual process of split-testing would have to be handled externally – MemberMouse doesn't provide a split-testing service or methods...

Can I tailor pages and content for a specific member?

Yes, MemberMouse has a large library of SmartTags which allow you deliver dynamic content on any page based on information...

Do you use SSL certificates for secured payments?

The security setup needed to accept payments comes from the server itself, and is not part of the MemberMouse plugin....

What happens to my customer data if I choose to cancel my MemberMouse account?

All data associated with the MemberMouse plugin including customer data, order data, configuration data, etc. is stored in the database...

I want to allow members to be able to create an account on our site.

Accounts are automatically created when a customer makes their first purchase. You can also allow members to create an account...

Does MemberMouse allow onsite card processing for payments?

This is possible with MemberMouse but depends upon with payment method you integrate with. You'll find a list of all...

Does MemberMouse offer drip campaigns or “timed release” content?

Yes, MemberMouse can drip content based on how long someone has been a member: Protect and Schedule Content You can even...

Is it possible to have more than one price option for a membership level or bundle?

In MemberMouse it's possible to have more then one product (i.e. price) associated with a single access right (i.e. membership...