Browse Transactions Report

To get to the Browse Transactions report, click on Browse Transactions from the MemberMouse menu.

The browse transactions report allows you to view all the transactions that took place on your site. You can also export the transaction data by clicking the Export button. Using the advanced search functionality, you can search for transactions based on a…

• specific date range
  
• order # or member information (i.e. member ID, name, email)
  
• transaction type (i.e. initial payment, recurring payment, refund)
  
• specific product(s) purchased
  
• specific coupon(s) used*
  
• affiliate IDs
  
• service provider

Notes

• Free coupons are not included in the list because they have no transaction associated with them. To view your record for free coupons, you would access the Coupon Log.
  
• If a Product does not appear in the Advanced Search area, it may be set to hidden. To include it in your filter, navigate to the item in Product Settings and set it to Show.
  
• Only Administrators will see this button. Sales and Support employees can export members only if the admin specifically grants them that permission in the Employee Settings.

Transactions Grid

The Transactions Grid provides the results of all your transactions or the transactions you have filtered. Below is a description of each section.

COLUMN	DESCRIPTION
Type	This column indicates the type of the transaction. Initial Payment or One-Time Payment – This icon indicates that the transaction is associated with the initial payment of a subscription or a one-time payment. Recurring Payment – This icon indicates that the transaction is associated with a recurring payment of a subscription. Refund – This icon indicates that the transaction is associated with a refund.   Test Transaction – This icon indicates that this is a test transaction. All transactions made using the test payment service and any transaction made while a payment method is in test mode are considered test transactions.
Date	This is the date and time that the transaction took place. This date/time is translated to the local time based on the WordPress timezone settings.
Order #	This is the order number associated with the transaction. Note: You can click the order # to be taken to the full list of transactions for the member .
Amount	This is the amount and currency associated with the transaction.
Name	This is the name of the member associated with the transaction.
Email	This is the email address of the member associated with the transaction. Note: You can click the email to be taken to member details.
Affiliate	This is the affiliate ID associated with the transaction.
Sub-Affiliate	This is the sub-affiliate ID associated with the transaction.
Description	This is the name of the product associated with the transaction.
Service Provider	This column shows the payment provider used for the transaction.