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Using PayPal IPN Log

The PayPal IPN Log allows you to monitor communication between the MemberMouse plugin on your site and PayPal. To view the log:

  1. Go to MemberMouse > Logs
  2. Click the tab that says “PayPal IPN Log”

OR

  1. Go to MemberMouse > Payment Settings
  2. Under the PayPal settings, Click the button that says View PayPal IPN Log

The IPN log shows successful transactions as well as payment issues (such as a card being declined). You can also see specific details related to each specific IPN. Below, you can see the different columns found in the log, along with a description of what you can expect to find under each column:

Column Label   Description
MemberThis is the affected member's email address. If you click on it, it will take you to the Member Details area in MemberMouse for that member.
Order #This is the associated Order # in MemberMouse. If you click on it, it will take you to the Member Details area in MemberMouse for that member.
Transaction IDIn this section, you can see the specific PayPal Transaction ID number for each IPN.
Transaction TypeThis field shows what type of transaction this IPN is referencing. You will see items listed here that show the specific type, such as: Sign ups, Payments, and Cancellations.
Payment StatusThis column shows the status sent along with the IPN. You can also view this status in the IPN Details window that comes up when clicking “View IPN Details.”
IPN DetailsWhen you select the link for “View IPN Details,” a popup window will show and display more detailed information about the specifics conveyed during communication between PayPal and MemberMouse.
DateThis is the date and time at which the event occurred.
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