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Payment Settings FAQ

Frequently asked questions about setting up payment providers

Using a Coupon on a Product with a Trial Period

In MemberMouse, the amount charged at the time of purchase is called the Initial Payment or First Charge. Configuring a product with a...

If I have test data enabled, what do people see?

The intention with test data is to populate the fields on the checkout form when it is viewed by a...

When does a credit card get verified if a product has a free trial period?

Credit cards are verified at the time of signing up for the trial even though the card isn't billed. This...

Can I Verify Active Balance on a Customer’s Card or Decline PrePaid Cards?

Question When creating a free trial, can I put a hold on a card to verify an active balance? or  Can...

I’m testing with an onsite payment provider and the test buy doesn’t show up

If your test purchases aren't showing up in your chosen payment service, one of the first things to check is...

When customers sign up for a free trial, when is the credit card verified?

Credit cards are verified at the time of signing up for the trial even though the card isn't billed. This...

Can I change the account associated with my configured payment vendor?

Changing the account you have already set up for a specific payment method is not recommended. Each payment method ties...

Does MemberMouse have the ability to add additional 3rd party payment gateways?

The MemberMouse API can be used to integrate a 3rd party payment gateway.  Here is more about using the API: Getting...

What’s the difference between Authorize.Net, Authorize.Net ARB and Authorize.Net CIM?

We have two different integrations with Authorize.Net – Authorize.Net ARB and Authorize.Net CIM. Authorize.Net (ARB) This integration enables you to...

Would I need a separate PayPal account for each MemberMouse domain that I setup?

There may be a time when you set up another license with MemberMouse to use on another domain. If you...