fbpx
  1. Home
  2. Knowledge Base
  3. FAQ
  4. Payment Settings FAQ

Payment Settings FAQ

Frequently asked questions about setting up payment providers

When customers sign up for a free trial, when is the credit card verified?

Credit cards are verified at the time of signing up for the trial even though the card isn't billed. This...

I’m testing with an onsite payment provider and the test buy doesn’t show up

If your test purchases aren't showing up in your chosen payment service, one of the first things to check is...

When does a credit card get verified if a product has a free trial period?

Credit cards are verified at the time of signing up for the trial even though the card isn't billed. This...

If I have test data enabled, what do people see?

The intention with test data is to populate the fields on the checkout form when it is viewed by a...

Using a Coupon on a Product with a Trial Period

In MemberMouse, the amount charged at the time of purchase is called the Initial Payment or First Charge. Configuring a product with a...

If I cancel my MemberMouse account, what happens to my members’ billing subscriptions?

When you cancel MemberMouse the account goes into ‘Pending Cancellation' status until the close of the current billing cycle. When...

Can I Verify Active Balance on a Customer’s Card or Decline PrePaid Cards?

Question When creating a free trial, can I put a hold on a card to verify an active balance? or  Can...