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Payment Settings FAQ

Frequently asked questions about setting up payment providers

What happens to existing subscriptions if I switch from one payment vendor to another?

Switching from one Onsite to another Onsite payment vendor (Authorize.Net, Authorize.Net CIM, Braintree, Stripe) You can only have one main...

If I cancel my MemberMouse account, what happens to my members’ billing subscriptions?

When you cancel MemberMouse the account goes into ‘Pending Cancellation' status until the close of the current billing cycle. When...

Can I migrate the payment vendor account(s) from my old membership plugin to MemberMouse?

Yes.   If you are using another membership plugin and you have existing accounts with payment vendors, you can use those...

Can I take offline payments with MemberMouse?

There is no functionality specifically built into MemberMouse to allow for accepting offline payments. But there are clients who have...

PayPal IPN is Showing “Retrying” – instead of “Sent” or “Failed”

Issue When you attempt to access the notification URL you get a 403 Forbidden error, and in your PayPal IPN...

What If I Am Using My PayPal IPN On Another Site?

Instant Payment Notifications (IPN) allow your applications to receive notifications from PayPal on payments made. This means that your application...

What Is The Difference Between Onsite and Offsite Payment Methods?

With MemberMouse you can configure two types of payment methods: onsite and offsite. Onsite payment methods allow you to collect...