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MemberMouse 2.2.3 Released Today!

The MemberMouse team is excited to bring you a fantastic new release, version 2.2.3. This version brings more than a handful of powerful new features.

If some of these things sound awfully technical, don’t sweat it. Just know that our developers are hard at work making improvements to the platform, adding new features, and making sure things are always up to date with WordPress and the other services with which we integrate. In fact, there are a lot of very technical things in this release that we won’t get into, but will improve the stability and reliability of the plugin.

The two things you should pay attention to are the end of support for PHP 5.2, and changes to the Password Reset functionality, which you can learn about below. Action may be required on your part for these items.

Here are the highlights from today’s release:

  • New Training Videos on the MemberMouse Plugin Dashboard
  • Important Notice: End of PHP 5.2 Support
  • Changes To Password Reset Functionality
  • Custom Pages Inside The Member Details Area
  • Safe Mode for Troubleshooting
  • Lifetime Value Displayed on Each Customer
  • SmartTag for 1-Click Billing Amount
  • Stability and Reliability Improvements

 

New Training Videos on the MemberMouse Plugin Dashboard

We’ve published several new videos to show you how to get up to speed as quickly as possible with MemberMouse, plus a few videos showing you some of the advanced functionality you should be aware of. You’ll see these new videos on the MemberMouse dashboard. You can collapse the menu if you don’t need to see them anymore.

IMPORTANT NOTICE: End of PHP 5.2 Support

Starting with the next release, MemberMouse will no longer support versions of PHP lower than 5.3. Once you’ve upgraded to this version of MemberMouse, the plugin will display a warning message if you need to take any action. If you see a warning message displayed when you log into your WordPress admin area, this means that you’re currently running a version of PHP lower then 5.3. If you’re on a version of PHP lower than 5.3, please contact your hosting provider and request a more recent version of PHP.  For more information, click here.

Changes to Password Reset Functionality

[MM_Member_Data name='password'] functionality has been deprecated. In the short term the SmartTag will still allow passwords to be sent via email but only immediately after an account is first created. Passwords are no longer encrypted and stored, and all customers should instead update their forgot password email templates to use the new reset password mechanism. See the next bullet point for more information.

Integrated the reset password process directly with WordPress’ built-in process. Now when a customer requests a new password through the forgot password form they’ll receive an email with a link that has a unique, encrypted reset validation key assuring the user is truly the owner of the account and can safely reset their password. This will take them to a new reset password core page where they can enter in a new password.

ACTION REQUIRED: Now that the customer will be given the opportunity to set their own new password via the reset password page, you’ll need to update your forgot password email template to include the SmartTag that outputs the secure reset password link. Here’s what you need to add:

[MM_CorePage_Link type='resetpassword']

Read this article to learn how to update your forgot password email template.

Custom Pages Inside The Member Details Area

Added the ability to add user-defined pages to the member details area of the plugin (the back-end member management area of MemberMouse). With user-defined pages you can create custom pages driven by member data that are proprietary to your business. Since they’re loaded in the member details area this provides you with the opportunity to streamline your customer support processes. This is an iframe, so you can load 3rd party pages that may be useful for your customer support agents. Pro Tip: You can load a script that provides custom functionality that your business may need (such as displaying data from another system). Learn more.

Safe Mode for Troubleshooting

We’ve added Safe Mode functionality to make it quicker and easier for our customer success team to help you troubleshoot potential issues with the MemberMouse plugin. If you run into a situation where MemberMouse seems to behaving in an unexpected way, the first step will be to put MemberMouse into Safe Mode. This will temporarily deactivate all 3rd party software running on your WordPress site which removes the potential for this software to interfere with MemberMouse. If the issue cannot be replicated with Safe Mode activated then this is a good sign that the issue is being caused by one of the 3rd party software providers and reaching out to their support team will yield the quickest resolution to the problem. Knowing exactly where issues are coming from will help you resolve them more quickly. Learn more.

Lifetime Value Displayed on Each Customer

Added lifetime customer value to the member details area allowing you to quickly see the LCV number for each customer.

SmartTag for 1-Click Billing Amount

Added a new SmartTag for use on the checkout and 1-click purchase forms: [MM_Form_Data name='productPriceDescription']. This SmartTag outputs a detailed description of the billing associated with the product being purchased. For example, 14 day free trial, $10.00/month, $197.00, 2 payments of $19.95, $99/year, etc. Learn more.

Of course, there are a handful of other improvements we’ve made to the MemberMouse platform, and more exciting features are in development. You can read about all of these improvements in the official release notes.

View this article for step-by-step instructions on upgrading MemberMouse.

REMINDER: If you have a cache plugin activated on your WordPress site, make sure that your clear the cache following the MemberMouse upgrade. Read this article to learn more about using cache plugins with MemberMouse.

About Dan Caron

Dan is a business strategy, positioning, and copywriting guy. He’s sold over 10M dollars direct to consumer over the web. Dan believes that developing high quality products that solve widespread, urgent needs is the key to business success—and that recurring revenue models are the easiest businesses to scale when you make lifetime customer value your highest priority metric. You can read Dan’s Success Guide to learn his approach to growing a membership site into 7 figures. He’s been featured in MarketingSherpa and Mixergy.