Member Details

Edit a Member’s Shipping Address

How to edit a member's shipping address

Email a Purchase Link to a Member

Using a Purchase Link Email a Purchase Link to new or existing members to streamline the purchasing process for a...

‘Forget Member’ Feature – Anonymize a Member

As part of the EU General Data Protection Regulation (GDPR), users have the right to erasure, also known as ‘the...

Give a Member Access for Free

You can easily give a member access to a paid bundle or membership level for free. How to Comp a...

Issue a Refund

How to issue a refund Note: Currently, we do not support partial refunds. However, if a member cancels halfway through the billing...

Login as a Member

Follow the steps below to login to a member's account

Manage Bundles on a Member’s Account

Bundles provide you with an alternate way to sell and grant access to content. You can easily manage the bundles...

Manage Subscriptions

What is Manage Subscriptions? The manage subscriptions view is a section in the Member Details area that displays active subscriptions for each...

Merge Member Accounts

When a member has signed up multiple times, or made purchases using different email addresses, multiple accounts are created, and...

Place an Order for a Member

You can easily place an order for a new or existing member. You would use this method if the member...