Cynthia Thoennessen

Edit a Member’s Account Information

Change When a Member’s Bundle Expires

What's described in this article is only applicable to members who have a bundle that is configured to expire. Read …

Change When a Member’s Membership is Canceled

When a member's Membership Level is canceled, they will not be able to log in. If the Membership level did …

Change When a Member’s Bundle is Canceled

Canceling a bundle will cancel any related subscription for that bundle but will not cancel the member's account. When a …

Change the Rebill Date on a Subscription

PRO PLAN +   If a subscription is managed by card-on-file payment service (i.e. Stripe, Braintree, Authorize.net CIM), and you are …

Change a Member’s Place in a Drip Content Schedule

Video Update: The location of the ‘Days as Member' Calculation Method section has moved from the General tab to the Access Rights tab. What is a Drip …

Change a Member’s Membership Level

Change a Member’s Account Status

Bulk Delete Members

MemberMouse versions 2.4.1 and above have a bulk delete option for when you have an abundance of test members, spam …

Bill Card On File

If you encounter a billing issue with a recurring payment, one way to resolve this is to cancel and then …

Automatically Uncheck ‘Remember Me’ Box on Login Page

On the login page, the ‘Remember Me‘ checkbox is checked by default. If you would like this checkbox to be unchecked by …

Allow Members to Create a Custom Username During Signup

If you want members to be able to create a custom username when they're signing up, first you have to make …

Add Affiliate Info to Existing Transaction or Subscription

PRO PLAN + If you are on the Pro Plan or higher, then you can adjust the affiliate information on …